-
February 2024 by Mustafa Sediq
Great customer service, thanks, Ziam.
-
February 2024 by Arslan Munir
Kim was very helpful and made the buying/setup process really simple and quick.
-
February 2024 by Cindy Cerritos
kim helped me upgrade and it was super easy and fun having her as my expert
-
February 2024 by Idaly Belinda Cervantes
I went in last week needing some help upgrading and also needed help with my phone, Kim was very kind and very helpful. She helped me with everything i needed very quick and easy! I would definitely recommend!
-
February 2024 by Carlos Barahona
Kim was very kind when I was confused on the different phone plans and she is very patient with customers.
-
February 2024 by Fritz Baldwin
Qasim had assisted me with my plan and was able to get me in and out very fast with amazing customer support. 10/10
-
February 2024 by Arsh Chaudhri
I had phenomenal experience dealing with Qasim. He was extremely helpful and professional. He made sure all my questions were answered. What an amazing customer service. I would highly recommend this location to anyone who is looking to do business with T-Mobile. Go ask for Qasim if you want extraordinary and remarkable customer service. I would give more than 5 starts if I could. Keep up the great work????????
-
February 2024 by Frieda Newman
Kim was very helpful connecting my watch, she's nice and helpful. Shes got amazing customer service.
-
February 2024 by Elijah P
Kim helped me with my trade in today and made the process incredibly easy. I would highly recommend to return to this store as they always have excellent customer service and get my items completed in a timely manner!
-
February 2024 by Catherine M
I came in needing to add my kids to my plan and to purchase new phones for them, Kim was super nice and friendly. You can clearly tell she cares about the customers asking questions and making sure my kids and I left with everything and with a smile.
-
February 2024 by Shazia Chaudhary
Absolutely amazing experience!! Transferred my family plan from Verizon and it was super easy. Abdul the store manager jumped in and cleared all my hesitations and Qasim the sales rep finished everything perfectly. Explained everything properly and set correct expectations. VISIT THIS STORE!!!
-
February 2024 by Emely granados
the workers at this location are very unprofessional and rude. every single time I went they dismissed me and did not help me whatsoever. The one girl that was there rationally profiled me and asked if I needed a Spanish interpreter while I was talking to her in English (I am fluent in English ) and was born here. when I called customer service they helped better then the store. If I could give a negative I would. DO NOT COME HERE .
-
February 2024 by krishma Maharjan
SCAMMERS!!…… be careful with T-MobileIn store they tell you something about promotion and later they will charge more than your plan …… Awful experience
-
February 2024 by Hassan Chaudhri
Great customer service by Qasim!! He did a wonderful job and I’ll always come to him for any further help with my T mobile. Thank you Qasim!!
-
January 2024 by Roxy H
I had a disappointing experience at this third-party T-Mobile store and would recommend visiting a corporate store instead, as verified on T-Mobile's website. My visit, intended for a simple phone purchase, turned into a 3-hour ordeal. The salesperson attempted to persuade me to spend over $160 at a friend's store for an unnecessary service, claiming issues with my perfectly functional phone. Additionally, two extra lines were added without my consent, leading to further hassle to cancel them. The process was not only prolonged but also sloppy, resulting in technical issues like my new iPhone dialing incorrect numbers and being oddly linked to the store's iPad. T-Mobile's customer service confirmed that my initial phone was eligible for trade-in, contradicting the store's claims. This experience was a waste of time and felt like an attempt to hustle me for money. I strongly advise against visiting this location.
