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January 2024 by Assadullah Hassani
Don’t go this placeService is very poor
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December 2023 by Kianna H.
It's Christmas Day and I was surprised to discover they were open. I didn't get a chance to use my birthday reward yesterday and I spoke to the barista ringing me up about it. She politely let me know that it was expired and I continued my order. Well at the end she showed me such kindness and honored my birthday reward. Customer service has definitely declined in recent years so it is refreshing to see and experience it. Also to note, that the other baristas were just as cheerful while fulfilling everyone's orders. Merry Christmas!
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December 2023 by alison w.
if you're willing to battle the atrocious parking lot, it's a nice starbucks location that has predictably reliable food and drink. the last time i stopped by, the restrooms were completely unusable and needed attention. otherwise, a regular starbucks.
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December 2023 by Ngan Mai
Terrible! SO SLOWWWWWW and all the employees act like they don’t see the long line of customers in the store. This location also doesn’t know how to make drinks, always taste bad and wrong order. Again, the worst thing is the wait time, at least they should pretend like they’re trying but NO.
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December 2023 by Eric Galtieri
Rude staff, waited over 30 min for the wrong order. Refused to fix when addressed, place is filthy with a thick layer of scum and dust everywhere. Waste of
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November 2023 by Allyson Bautista
One of the barista was playing around with the cup which was they touched the pit of the cup and I didn't even see them wash their hands after taking the order with the customer paying cash- it was my drink too.. I wish hygiene here could be better but the ambiance is good.
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November 2023 by Aria L.
i would put zero stars but thats not possible. I ordered 3 drinks and a bagel. a fly landed on my friend while writing this. it took nearly 25 minutes to get these drinks. it wasnt busy maybe six other people with six workers. my friends drink had ordered cold foam and she didnt get cold foam and when she asked a worker she was denied and told it already had cold foam on it. never got my third drink until i asked about it. the fact we had to go up to the counter about three separate times is quite ridiculous. its dirty and the workers dont seem to want to talk at all to the customers. not a friendly environment here at all.
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October 2023 by Amal ali
They have no concept of customer service . They make u wait while they talk among themselves . They can’t take more then $50 dollar so u must always have less or use u credit card. I complained about the services and they refused my purchase.
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October 2023 by youssef virginia
the general manager lady too professional .hard working. greeting her customers kindly .store super clean than ever .me and my wife love the place .we have been coming to this location for more than a decade but this is the best ever cafe health out all the previous managment.
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October 2023 by Eric W.
I ordered with the app and got a 10 minute estimate for ice coffee. 23 minutes in I questioned the status of my order, I was told they were backed up. 7 minutes later I got my coffee and the order was wrong. It cannot take 30 minutes to make ice coffee.
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October 2023 by Kaylynn
The worst starbucks. The service is slow, some workers are clueless, unorganized, the drinks taste bad. Etc.
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September 2023 by Ali W.
I'm a regular Starbucks customer but this specific location and staff are horrible! We ordered water for our kids through the line at the register and nearly 20 minutes later we were told by Andrea they didn't have an order and we'd have to go through long line again to place an order again and wait again!
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September 2023 by Asian Queen
On my Starbucks app, I placed 2 orders of theTreinta (Iced) Vanilla Sweet Cream Cold Brew:- 8 pumps of Vanilla Syrup- Blonde Espresso Roast (Double Shot)- Light Splash of Vanilla Cream- Light IceIt was terrible. Not sweet at all and color is not creamy. I’ve had this drink over 50 times at other Starbucks locations and it’s perfectly done and perfectly sweet. This is the 1st time at this location as I was getting food at Chipotle.The young employee look lost and didn’t look like he knew what he was doing as I saw him making my drinks, he seem perplexed and was very slow at putting them together and when he was finally done, he handed my drinks way beyond the pick up time by 10 minutes.Please constantly train him! He needs it. Super disappointed with my drink.
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September 2023 by Ashley H.
Avoid this location. Customer service is rude, drinks are done bad, and you now have to order a cup of ice water from the front? It takes 3 seconds, not asking you to create a hard order.
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August 2023 by Gregory James
The staff is so super sweet however I don’t know if they don’t get proper training orrr because if I go to any other location my coffee taste amazing and makes spending 7-8$ on coffee worth it, however when I come here it always taste so bad, it’s either too watery, too coffee strong (I asked for extra syrups and pay for them!) sometimes I regret coming here but it’s across my house but definitely will make the drive else where because the coffee is not it!