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April 2024 by Diansheng Guo
The service this morning is not good. Two ladies, one is playing with phone, another is talking with someone, neither cares about me standing there. It took several minutes until they finally want to serve me. My review is specific for this morning. Other days the service is fine.
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February 2024 by Anna Noteboom
This location has honestly become my favorite in the area! The staff are very friendly and several of them make an effort to get to know the regulars. My drink always comes out on time when ordering with mobile and I never have to wait long in line when ordering at the counter. My only gripe is that it can be hard to find a clean table during busy times, but that’s understandable with how much foot traffic they get. Overall a great Starbucks location!
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February 2024 by Mary Gonda
The service and employees are 5-Star. Unfortunately, vagrants hang out in here all day long.
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January 2024 by Yauchin Lam
Very great service and nice
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January 2024 by Lina Bazensky
Phil is so pleasantly friendly! Truly enjoyed his presence and appreciated his level of service at this location!
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December 2023 by Gno Rhee
It was not pleasure at all. The lady at the cashier was very mean and rude.Other than service, Coffee was good and atmosphere was joyful enough.
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December 2023 by Cortney Lynn
I recently started working nearby and every time I have come into this Starbucks location, all the staff is soooo nice, pleasant and helpful. I really appreciate the atmosphere that is warm and welcoming. It's a good vibe here. Being a former partner many years back in FFX, it's nice to see that the quality of people is still great.Every person I have encountered while ordering here has been super kind. Keep up the good work and please do not forget to send this down the pipeline from the district manager, to the store manager and to the partners because they deserve to hear good praise. Please if you could give them a gift card, an incentive or something for their great work and customer service.
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September 2023 by Maria Gabriela Requena Torres
Perfect drink for a long
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September 2023 by PMT 976
Busy place but fast service and friendly staff ????
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September 2023 by Ken Healy
This is easily in the top 2 to 3 Starbucks locations I've ever been to, and I'm not just saying that because it's my home Starbucks, but the staff here top all other locations. It is always kept clean, including the two restrooms. They are well-organized and always handle the rushes well. There is plenty of seating, including several outside tables. All the locals are super friendly and the baristas all know them by name. It's spacious with plenty of outlets and tables, which some work-from-"home" locals enjoy. The parking lot can occasionally be crowded, but most people are in and out in 10 minutes so places are constantly opening up.
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September 2023 by Laura D.
This is my go to Starbucks but recently I haven't been liking it that much because the interior is really nice. It's really local it has everybody sick schools but when there's two issues it the first time I wanted this really rude person that asked me for like just order you drink already it was really rude and then there was this and then the other time you're there which was yesterday they were like someone said why I said somebody said oh my god they got the drip completely wrong. It was clumpy or just terrible and they put ice in my milk. I was mad but anyways it's a good place but it's a nice place goodbye but just like not good like not the quality what customer service but it's good
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August 2023 by Thomas Spencer
I frequent this Starbucks quite often as my office is in Falls Church city. I’ve always found it to be an above average location however, today I was a little taken aback given that I approached the register, nobody else in line, 5 employees behind the counter, and not a single employee, took the time to greet me or acknowledge me. I waited at register for at least a minute and a half two minutes before I was approached. Very disappointed hoping this behavior changes. Customer service is definitely key.
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July 2023 by Cee Gee
Good experience overall. I have been here dozens of times and always returnWheelchair accessibility: Man in wheelchair came in and got his regular giant latte
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July 2023 by Cold Blooded
MISSING INGREDIENTS? There should be no issue this is the second time they served me an incomplete drink and thought nothing of it even asked about it and still incomplete sad when it's just
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June 2023 by T B.
This Starbucks location used to be my go-to but it has gone way downhill. The last few orders (online via app) have been botched so badly that I will not return. Below is a picture of the product received before a sip was even taken. The service is usually friendly but they do not pay attention to how orders are supposed to be made.
