Shipping Centers in Falls Church, VA

“This team is great. I needed bound copies of a booklet done within half an hour for a morning meeting. Harris took my call and got all the details, and they came through! I appreciate the quick service and effective accommodation for my last-minute needs. Thank you!”

“Best-kept secret in the region. I've had nothing but great experiences working with Quality Services for about 15 years now. Year after year, they've done printing, assembly, production, shipping, and storage services for my mid-size nonprofit organization. The service has always been top-notch and reliable, the people really go out of their way to help find solutions, and the prices are totally reasonable. My recommendation? If you've got a job, get an estimate from Quality Services and find out for yourself.”

“best service ever. Everyone is so nice and welcoming, and my packages arrived faster than I expected. Will definitely be back. Best place to ship my stuff to Vietnam”

“I had a complicated print order and I knew it would take some tine communicating what I wanted. The moment I walked in, Caleb proactively catered to what I needed. His level of willingness to help me and get me what needed was exceptional. I cannot speak highly enough of the level of service and professionalism from Caleb.”

“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”

“I had a great experience here thanks to a kind staff member — silly me, I didn’t catch her name! I had to return to retake my passport photo due to some specific requirements. Their preset camera couldn't quite accommodate what I needed, but she went out of her way to help by taking the correct photo using my phone. I really appreciated her patience, kindness, and dedication. It made what could’ve been a frustrating situation feel easy and stress-free. Thank you so much!”

“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”

“I have maintained many different UPS boxes throughout my life as I’ve moved around the U.S., but I have enjoyed an EXCEPTIONALLY SUPER experience with the UPS Store in Yorktowne Plaza in Falls Church, VA! Even though the store is normally pretty busy, employees there ALWAYS greet me with a smile when I arrive, and the staff all competently offer service. It’s obvious that employees at this location actually CARE about their customers--increasingly rare today(!) Just this week, Ashton had the presence-of-mind to actually come-out from behind the counter in order to help me carry packages to my car so that I wouldn’t have to make multiple trips back-and-forth. Ashton certainly demonstrates the type of competence and customer attention that is characteristic of the staff at Yorktowne Plaza UPS Store. KUDOS to Yorktowne Plaza UPS for having smart and caring staff like Ashton!”

“Annette is absolutely wonderful here! She works in the printing department and is not only so kind and helpful, but just a pleasant person to interact with. She gave me excellent customer service for my last minute asks and I truly appreciate what she does.”

“What a great local business! We brought a 200 year old painting which was passed down in our family for 5 generations to this store to prepare for travel ( we will be carrying it to Seattle with our luggage.) Bertram carefully assessed it and picked out the best carton and materials, you can tell that the painting is securely nestled inside with no wiggle room, so I'm confident it will make the trip easily. Highly recommend this business!”

“My husband and I showed up to this FedEx location close to closing time with 10 boxes to ship internationally. Keith and Allison were absolutely outstanding and assisted us in preparing all of our packages for shipment. Despite encountering technical difficulties with the system, Allison and Keith were patient, professional, and truly went above and beyond to ensure that our packages were shipped! We are so grateful for their expertise and patience!”

“We are the representative of Thinh Phat Logistics in Vietnam. We wish to address and reassure the customers of Vietstar Cargo that we are here to resolve any problems that may occur during the transport and delivery of their packages. We value our customer, Vietstar Shipping and their customers.Please remember that your packages are going to a another country where the rules, law, taxes and traditions are not up to par with AMERICAN expectations.Items will get damaged, lost, and mishandled once in awhile. And we will do everything within our power to resolve the problem. Please read our refund and replacement policy that you have agreed to upon when using our services. Currently there is no INSURANCE FEE policy in place. Please use FEDEX or UPS if you intend to ship valuable items.We have disclaimers for certain products and items that will melt, expand, or freeze and get damage during shipping. This is a risk customers must realize and accept. Liquids, shampoo, and perfumes will explode. Gummy bears and chocolate will melt. Unforeseen things happens all the time. It is not the customers fault, not the shipper's fault. Vietstar will take the uttermost care to advise and pack your items as to the best possible way to protect it.Delivery delay does happen and will happen, but not often. Matters with customs clearance will mostly be thereason. In the event of delayed custom clearance, we have no control. We strive to maintain a 7-14 day delivery schedule. This can not be a promise or guaranteed.Damaged goods, Lost items, Delayed Deliveries are all problems that can and will be resolved. The customers of Vietstar should take up any issues directly with VietStar directly. As an custom broker and delivery agent for Vietstar we can not deal with customers directly unless asked. But as a show of support, our hotline is +84 896628043. If we may assist in any way, we will be happy to resolve your shipping problems.Problems with prices, fees and taxes are not within our control. The customer may freely shop for other services that have better prices.Please be aware that some of these reviews are retaliatory by competiting businesses. The profile used are fake profiles. If there is a true problems, the problem have been addressed and resolved by Vietstar direct. We do not resolve internal problems online for the public to see in the comments. Be aware most these issues arised years ago the during the COVID Pandemic. Not all packages were being delivered on time.We regret that these reviews are the only tarnish we have after 7 years or operation and been shipping over 100 tons of packages and month. Vietstar is still in business and have many happy customers. We appreciate and love our customers, we try but can not make everyone happy.”

“I had a bunch of school supplies I needed to recycle. The Alexandria location told me they could not take them so I drove over here. Neipaul was very helpful when I called to confirm that they would take my supplies and made sure I would get the reward points.”