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March 2024 by Tracy Russo
I used this facility for 7 years, during which time I was never able to come back to check on my things. I had friends go around the 2-year mark and more items were added on my behalf and at the 4 year mark a friend looked in briefly, but otherwise I had not seen the contents of the unit. I moved out this weekend and was relieved to find everything undisturbed, and other than some dust, completely the same as it had. There was no evidence of any bugs or other uninvited critters, something I was worried about discovering.My items were packed well and tightly fitted into my 5x10 unit, however there were several “banker boxes” that weren’t completely sealed by my friends when they added them to the unit. Despite this, other than dust and some oxidation from time passing, everything was fine after a wipe down with some Lysol.Jamar was very professional, friendly and helpful in answering my questions about moving out.My only issue with this location are more issues with Public Storage as a company… I had lost the key to my lock and needed to have it cut off. Public Storage provides this service, but only monthly, and I needed it done ASAP so had to hire my own locksmith.Also the price of my unit more than doubled from when I first rented to when I moved out.While the lock issue is my fault, I expected a more timely and helpful resolution as I am sure this is a fairly common problem for storage units.The price increases seem out of step with the going rate for a similarly sized unit at other locations in the area, but as I was out of the area, I wasn’t able to easily relocate my things and so was sort of locked into the higher rates by default.I would recommend this location based on my experience but urge you to organize your items and pack well to ensure a safe experience and be mindful that your price will increase annually, if not more frequently, so keep that in mind if your timeline is uncertain.
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March 2024 by Nora Cordon
Helpful
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February 2024 by Roxie Nadia Ayala
Jamar is amazingly helpful and knowledgeable. He also has great customer service as I have witnessed with other clients/customers. I am glad to be able to communicate with him regarding any questions or concerns I have.
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February 2024 by Fl Ahsh
Jemar is always helpful and polite.
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February 2024 by jamCity MafiaMigo
Management is great
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January 2024 by Miguel Mendez-Argueta
Great experience very helpful managerOn time and very respectful
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January 2024 by John Keown
Very easy move-in, thanks to Jemar.
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December 2023 by jose Pineda
Very helpful
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December 2023 by Nam Tran
Jemar was very helpful and so nice! I really appreciate his help!
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November 2023 by Anthony Pistone
I had a great experience with Jemar he was great
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November 2023 by CHIPS Stewart
Jamar is very helpful and has expertise to help in all aspects of storage including the apps, auto pay and accessibility
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October 2023 by Holly Golia
If I could rate this storefront 0 stars I would. Rented from them for almost 2 years and when I went to move out a few days ago, all of my stuff was covered in mice droppings. I had no food items in my unit. Customer service is difficult to get a response from and they refuse to do anything about it. I had insurance, offered by public storage, but they only pay an incredibly small amount. Was not only disgusting to physically move my stuff, but also had to throw away a lot of my things. And, was paying almost $200/month for a small unit. Terrible service.
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August 2023 by Hakan Çopur
They made me paid for the service I've never got. The agent told me it was their policy but it's completely wrong and tricky.
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August 2023 by Tod Sharive
Mr Gupta manager rented me a unit with easyJet papaerwork and smoothly.Exellent service
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July 2023 by chloe wawerek
Great service from Jamar made it an easy check in process. Enjoy doing business with this storage company.
