-
November 2023 by Martin Hilliard
The owner is always welcoming and honest, clearly explaining needed repairs without pushing for unnecessary services. Work is consistently top-notch, completed efficiently and at a reasonable cost. Highly recommended for their quality and fairness.Services: Tires
-
October 2023 by Sherry Stover
Overall satisfied. They always do great work and the issue is always addressed. They are very knowledgeable and very good at what they do! I have never had better service on my car! A little more expensive than what I’m used to. But… you get what you pay for.Services: Tires
-
October 2023 by Ashley Henske
We have been taking our cars to Nova over 7 years. They are incredibly helpful, honest, efficient and communicative. It is so reassuring to have found a car servicing team that I can trust. We will continue to bring our vehicles there and recommend to friends
-
October 2023 by Bob K.
I've been bringing all my cars here for more than 10 years, and I wouldn't go anywhere else. They know their stuff, they are honest about what needs to be done (and what doesn't need to be done), and their prices are very reasonable. I've never had a single problem with any of the repairs they've done, and they are always very accommodating about getting my cars in quickly and getting them turned around quickly as well. From experience I can highly recommend NOVA Family Auto!
-
October 2023 by T K
I had a very pleasant experience at Nova Family Auto Services. Elmer and Carl were very nice and professional. They were fair with pricing and did not overcharge (like other businesses, especially dealerships). My vehicle was ready when it was promised. I would highly recommend them to anyone.
-
October 2023 by Thomas Leary
Ki and his team were incredibly helpful to our family. Our ‘fly by wire’ car was inoperable because of a dead battery. Ki same to the house, checked it out, jumped the car, then put us at the head of the queue, so we could continue with our plan to travel to a family gathering. Timely, professional, community-oriented, and friendly service!
-
October 2023 by Selim Uygun
Frking expensive. For $140 parts and 1 hour work I was asked $1195$.I went there for alignment they charged $130 but then they said your lower control arm is broken, we tried to do alignment but it didn’t work, car needs to be part changed. I’ve never seen something like that. They must be telling this before work! Not after alignment!Idk what they’ve done to car but it doesn’t feel safe and tires are spinning while on the road and when I apply break car move out of lane
-
September 2023 by Frank Bertrand
I have been a customer of NOVA Family Auto for over 20 years now! I have had 5 of my own cars and three of my son's cars repaired here as well! My experience has been very positive as their estimates are on point and their diagnostics have been impressive. There have been a couple of repairs that I questioned, but their service managers and owners have gone the extra mile to ensure that my issues were totally resolved! Elmer, Karl, Keith, Oscar, and Alex always present a professional and attentive attitude! I will continue to trust and frequent their awesome car repair service center! Thank you NOVA for a job well done!!
-
September 2023 by Bill H.
Friendly and efficient service, every time! I needed the emissions test for re-registration in the county and it was quick and easy. I appreciate having this team so close by!
-
August 2023 by Jonathan Patterson
Very friendly, helpful & knowledgeable team! They did a good job on the repairs I needed, they completed the work quickly according to the schedule they laid out, and they communicated with me as needed throughout the process. Their rates were reasonable and competitive.They are also located conveniently close to my job.I will return here for any repairs I need in the future. I would recommend this shop to anyone.
-
July 2023 by Andrea Kessler
Nova Family auto was recommended by a co-worker, who used them for years. I have had them work on many different cars for 8+ years. I used to be able to drop it, walk to work, then pick it up at the end of the day. Now I work further away and make the effort to get there. Trustworthy, personable, and friendly!
-
July 2023 by Wilson Coneybeare
We always trust our family car needs to Nova. It's almost impossible to find a good mechanic when you move into a new area, but we did our research and we were lucky with Nova. They keep our two older cars on the road and keep us driving with confidence.Services: Tires
-
June 2023 by Michael Gerber
I've been going to NOVA Family Auto for over 10 years. They are honest, fair, and reliable. The first time I went to was to inquire about a problem which had been diagnosed by another shop. I just asked them to look around and tell me what work was needed. Nothing. Honest diagnosis, fair pricing, quality work. Highly recommend!
-
May 2023 by Rita Martin
I don’t live in the area anymore but !It was worth my time to come back to this shop ! I trust you guys ,!! I remember coming to this shop , whenHYUNDAI told me my engine needed to be replaced ! I left them and came to your shop. You checked my car out and told me nothing was wrong with my engine and I have been driving my car three years later with no problems. Thank you Carl thank you nova I will go out of my way to get the best for my car. at your shop ⭐️⭐️⭐️⭐️⭐️Service: Engine repair
-
April 2023 by Oxana Khalikova
I moved to the area recently and was looking for affordable car shop close to my home. Turned out that Nova Auto Family service was literally 3 min away from me. I checked their reviews and fell since it was good reviews I decided to try to work with them. The biggest pro with this service they are open on Saturdays. I won’t be able to leave the car for the repairs during the week. First of all I like that the stuff is very professional and polite, whatever questions I had always got an answer. Another pro is that I am able to talk to them through emails and don’t have to call. My first time I left my car was for the breaks change. No issues at all. Now I am doing just routine inspections and maintenance. However, I was pleasantly surprised after they took care of the cooling liquid change in my car now it works so quiet and there is no any vibration as used to have! Definitely planning to get back there to finish my maintenance routine with the car! Thank you!Services: General repairs & maintenance
