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July 2023 by Elizabeth Callejas
EXCELLENT ATTENTION
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September 2022 by María García
(Translated by Google) Excelent service(Original)Exelente servicio
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August 2022 by Victoria Lara
(Translated by Google) Very good attention, the guys attended me and helped me with everything I asked for apart from having very good discounts! I recommend!(Original)Muy buena atención, los muchachos me atendieron y me ayudaron con todo que les pedi aparte de tener muy buenos descuentos! Recomiendo!
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April 2022 by Abdul Rahman Majeedi
awful!!! They will make new rules and guides.
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September 2021 by Juan carlos Gomez
(Translated by Google) I went to other meters and they couldn't help me ... I went to this one and the girls heard the problem I had and they helped me solve it, they have good service, I really recommend it ?(Original)Fui a otros metros y no me pudieron ayudar ...fui a este y las muchachas escucharon el problema que tenia y me ayudaron a resolverlo, tienen buen servicio lo recomiendo de verdad ?
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September 2021 by Darwin Joel
(Translated by Google) I like that store and they always help me when my phone has a problem(Original)Me gusta esa tienda ay siempre me ayudan cuando mi teléfono tiene problema
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September 2021 by A.E F.
(Translated by Google) The best service with the best kindness (in the area).(Original)El mejor servicio con la mejor amabilidad (de la zona) .
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May 2021 by Pedro Funes
(Translated by Google) Excellent all(Original)Exelente todo
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March 2021 by Luis D. Morales
The service was great, the service was excellent. Will recommend 100%
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March 2021 by Lourdes Almendares
Excellent service.
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November 2020 by Crispin Moreno Lopez
(Translated by Google) Previously the treatment was very good but now I don't know what happens to this girl, she attends pessimistic in a bad mood as if we were going to ask her for something given away that bad service or way(Original)Anteriormente el trato era muy buena pero ahora no se que le pasa a esta muchacha atiende pesimo de mal humor como si fuéramos a pedirle algo regalado que mal servicio ni modo
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October 2020 by Gasper Aleman
(Translated by Google) Very good place good attention good articles comfortable prices ?????(Original)Muy buen lugar buena atención buenos artículos precios cómodos ?????
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September 2020 by Carlton Taylor
I am having trouble recieving and placing calls. Went to store today and explained my problem. Attendant let me know it is only random customers and l am effected. It should be solve today, l am hopefull, but customer service in person was great.
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September 2020 by Mary G.
I had the most unpleasant experience at a MetroPCS store near me and I will never visit the store ever again! On the day of 8/23/2020, I spoke with a MetroPCS customer service representative to inquire about international calling plans as I will be travelling out of the country the following week. This lady provided me information on two Metro PCS locations to check and see if they had calling cards as I wanted to ensure I have an opportunity to contact my immediate family members in the United States. As soon as I got off the phone with the representative, I drove to this location, only because it was close.When I arrived to one of the locations that was provided to me over the phone, a young lady approached me to assist me. I explained to her what I needed and she said that she had a plan that suited my needs and located it online. I politely asked her where specifically online did she get her information so I could review it. She advised me that the information was on the MetroPCS website. Suddenly an older gentleman rudely interrupted my conversation with the young woman by shouting in a very hostile tone from the back of the store that they didn't have what I ask asking for. I was incredibly startled at the man's aggressive tone of voice that even the young woman that was helping me also looked very uncomfortable. Before I could even ask the lady helping me another question, he asked if I was recording him. I was not recording anyone or anything. I literally asked the young lady if she can tell me where online she found the information for the plan so that I read it from my phone. Therefore, I'm not sure why he would ask me such a bizarre question in the first place, especially since I was not recording him.I am very fully aware about the laws in the state of Virginia as consent is only needed for one party to do a recording. However, recording him was not even something I was even thinking about at all. NO ONE HAS A REASON TO RECORD SUCH A USELESS CONVERSATION! Further, if you're that concerned about being recorded, I have to wonder why?As someone who recently moved to this area, I was seeking to upgrade my phone. This way I had a better chance of staying connected with my family, new friends and colleagues. I am highly disappointed in the way the man addressed me. It was absolutely unprofessional and disrespectful. This experience made me feel frustrated, uncomfortable and I truly felt unsafe in that store. The fact that this man conducted himself in such a terrible manner leads me to believe that this was not his first time being rude to a MetroPCS customer and I'm sure it won't be his last time either. His poor behavior should result in immediate disciplinary action. He should not return to work until he takes a customer service resolution or code of conduct training. His actions were unacceptable and poorly reflects the values of MetroPCS and their attempts to value its customers. No one should ever have to endure such poor treatment. There's no way in hell I'd spend a dime at this location or any Metro store. I plan too terminate my service due to this negative experience ASAP. I'll go where me and my money is respected!
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October 2018 by Eriko Varretto
Not that bad. I think most people review when their experience is bad. But not me, I cant say I was amazed, but what I can say is that I got what I came here for. It just took longer than expected.
