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February 2025 by Misha Antic
Excellent service.
Fast and efficient.
I do my inspections and small services here.
Mechanics are always humble and polite.
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February 2025 by C. Pineiro
Yearly inspection . Manager -Chuck makes sure the line moves along
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February 2025 by Sarah Chart-Hart
Took my car for emissions testing and wiper replacement here yesterday. They were able to get me in immediately and, as always, were courteous and efficient. They always have a great attitude and I fine them super helpful at this station.
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November 2024 by David Moore
I had a great experience at VA Forest Liberty. I needed both a safety inspection and emissions test but didn’t have an appointment. Despite that, they were incredibly accommodating and got me in quickly. The staff was friendly, efficient, and professional. Highly recommend this place if you're looking for excellent service, even without an appointment!
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October 2024 by Steve T
***DO NOT BRING YOUR CAR HERE FOR WORK***
If you value your time, money, and peace of mind, avoid this shop for service. Even if they have a better price or can schedule you sooner, it is not worth it.
I came in to have brakes replaced and left with pulsing brakes. I brought it back to them TWICE and they claimed it was fine with no issue and did nothing to address it. On the third time bringing back, they recommended $1k in work which didn’t resolve the issue.
After going to a different shop, I called to let them know my experience and was gaslight by the owner telling me he would never let new brakes go on pulsing, and would never let a customer bring back with issues after 3 times. In addition, on the third time I mentioned a specific issue outside of the brakes (not related to any work they did prior), but rather than fix the issue I addressed, they went on to fix something else.
I can’t express how bad of an experience I had at this shop, they wasted my time, money, and made me lose my peace of mind with my car. While they took in the car to relook at it each time, they never addressed the issue and left me second guessing what was wrong with it each time.
I since took it to a different shop, where they had to resurface the rotors (as this shop wasn’t competent enough to fix the issue on three separate occasions), and was told the separate issue I mentioned was in fact something that needed to be fixed. I am genuinely unsure if any of the work they did was needed, and if they ever replaced my brakes completely (I was charged for all 4 rotors and pads). I spent over $2k in work at this shop and regret every bit I trusted them with.
While they will relook at their work, in my opinion they are clearly incapable of fixing things not just the first time, but as well as the second and third time, and will continue to waste your time and money. Again, if you value your TIME, MONEY, AND PEACE OF MIND, AVOID THIS SHOP.
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August 2024 by Natalie H
I had the same experience as some other females documented here. Took my car here for the oil change and was quoted $95 for the synthetic oil change. When I came back I was charged $129.00 and they deny that they ever quoted $95. It's a shame that they see a female and assume that it's ok to overcharge/be dishonest.
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August 2024 by Nino R
Paid for a bootleg job. Smh
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July 2024 by Dan Chuhay
I've had Liberty service my cars (BMW, Audi, Mercury, Nissan, Honda) for nearly 15 years. I am also a DIY mechanic when time permits.
I was looking at the reviews when I put the directions into google maps today and was surprised, to say the least. I have not had every repair go exactly how I want (perfect, cheap, on time), but I also know it can be difficult to get to the bottom of a problem with hurdles in the way (broken bolt, stripped threads, German engineering!).
When I saw the double bird, I laughed out loud. How could it be? There must be a story. I did ask Chuck about it when I dropped off the car today, and had another laugh asking him about it. No excuses for that, even if I laughed.
Chuck has been operating that service station for a long time, so much so, that I once highlighted that he had been "living" in this very spot for XX years.
I respect the reviewers and their experience with Liberty, Chuck, George, and others over the years. We all have our own experience, good or bad. It's your experience and right to document it.
But, I have not experienced or observed any ill will or desire to treat customers poorly in any way in all my visits to Liberty.
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June 2024 by K.A. Haas
George is the best!
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April 2024 by Frick Curry
This Liberty on South Washington St. in Falls Church is now my go-to shop for state inspections. When I drove in this morning for Virginia’s required annual safety inspection, I was greeted by George who said he would get right to me when he finished up the vehicle ahead of me in his service bay. Indeed he did! Fifteen minutes after pulling in I was on my way…the friendliest and most efficient inspection experience I’ve had since moving back to Virginia seven years ago.
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April 2024 by A B
Very friendly staff
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March 2024 by Brad Cullumber
It’s interesting to see the last two comments on here because I had a similar experience a couple weeks ago with the man flicking off the customer in the photo posted earlier. My car is a 2021 and my brake pads were replaced last year. I can walk to work, so I don’t drive much. That same man, and I use that term loosely, wouldn’t pass my car because of the brake pads. He barely looked at them and told me he assumed because the car is three years old that they wouldn’t pass. I told him when they were replaced and he said it still wouldn’t pass. Totally makes sense to me - If we didn’t make assumptions and didn’t do an inspection, we’d all have to resort to common sense. I took it elsewhere and the mechanic laughed and said they’re basically new. I won’t be coming back here.
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March 2024 by Biodun Kajopaiye
Highly unprofessional. Demonstrated very rude and inappropriate behavior.
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March 2024 by Aaron Huttner
Very friendly staff
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March 2024 by Kenny G
Great place to take your car to. They're very dependable and honest. The owner and his son are absolutely great. Don't hesitate to bring your vehicle here.
