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October 2023 by Grace Cerrone
iTouch Repair repaired my iPhone with a quality LED screen. I was skeptical at first because of my earlier experience with an earlier iPhone with other repair places. The screen I have from iTouch is only slightly off the original Apple screen. I don't think an Apple screen would have been better and for 50% off the price, I am very happy. iTouch were very responsive, calling me right away to confirm my appointment. The repair itself was painless; it was done in under an hour and there's shopping at Whole Foods across the street so I got to use my time efficiently. Quality, convenience, and professionalism. Thank you!
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October 2023 by Tony Chung
Fast service and great job replacing my screen for a reasonable price!
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June 2023 by Abigail MacMullen
I had a wonderful experience here, service was quick and my phone had a new screen in under 15 minutes. The woman behind the counter even drove to another facility to pick up the right screen that I needed, drove back to the shop, and stayed after hours to fix my screen. Also amazing communication and quick responses. All served with a smile, would recommend.
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June 2023 by JP Su
Look at their high ratings; need I say more? I was able to get in contact quickly with iTouch, but their home service was more than excellent! I was greeted with kindness, and my phone was repaired in less than 20 minutes for less than it would cost to go into the physical Apple store and wait 1-2 hours! Highly recommend and support local businesses!
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June 2023 by Giselle F.
Nelson was beyond helpful and resourceful!! He troubleshooted both of my laptops and gave me their best quote to get them fixed. I highly recommend them!! You can’t beat their prices.
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June 2023 by VINCENT HOANG
I am so glad I found this place, Apple store condemned my IPad pro 12.9 for a battery not holding power issue and want me to pay over $1000 for the trade in. I love Apple's products but hated their business practice, always nickel and dime the customers. Anyway, ITouch Repair replaced the battery quick and returned the IPad to its original condition, thank you very much. I am highly recommending ITouch for their quality works and very reasonable pricing.Thank you technician Nelson for your quality work
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June 2023 by Paromi Karlo
Camilla was amazing. Diagnosed the issue immediately and repaired my device in no time. Excellent service all around.
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June 2023 by Maryam Iman
Quick, good service, and good price. Happy I found this place today.
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May 2023 by Akosua Nyarko
It was definitely meant to be as I was soo frustrated about my iPhone screen since Tuesday. While searching online today I found ITouch repair and within minutes they were able to schedule appointment and drive to my work location and just like that is FIXED!!! Amazing and I thank the technician on the phone who was very quick to answer all of my questions and most importantly Ms. Camila who fixed my phone screen. ?. I have already told my coworkers about ITouch and will definitely referral others for sure?Thanks again,Bertha
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April 2023 by ray goodall jr
Ok, we used this company to repair my son's iPad. The iPad needed a new battery. It took about a week and 3 days to complete. We retrieved the iPad, got it home just to find out the camera wasn't working. I called, them immediately, they said bring it back. We returned it and it was finally repaired completely, although it doesn't seem that the battery life is any better. My other issue with this company is that no apology was offered or reduction in price of repair due to having to bring the device back. This shop is in Merrifield and we're in Prince William. One might ask why not use the one in my area. We tried them and they tried to increase the price by $100 after the repair was complete and the manager never called me to try to resolve the issue. Also the price quoted me was on their recorded line.
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January 2023 by Meredith Gramstad
Took less than 20 minutes to repair my iPhone 11 screen and got the best price I could find!
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January 2023 by Rory
Had my iPhone fixed here recently. Did a great job for significantly cheaper than the Apple store
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December 2022 by Ricky Eng
My charging port did not work. Turned out there was just something stuck inside. They took it out in 30 seconds and did not charge me.
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December 2022 by yanyi xu
Nelson did a great job replacing my iPhone screen! and it was done in 15 min!
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November 2022 by Kyle Martin
My phone screen and glass were smashed beyond belief. iTouch repair had it fixed in twenty minutes. Definitely worth visiting them for a repair rather than getting a new phone.