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April 2024 by Louis Simonen
Ham is great but service is poor.
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March 2024 by Anne Ledyard
Hyshanna was super helpful and I am happy to stop in and buy a pound of ham by the slice -1lb.
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March 2024 by Brian S
HB’s primary business is selling hams. The ham we bought was awful. No coating and burnt. Will steer clear of this store.
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December 2023 by Cortney Lynn
This place sucks. The front girl was incompetent. I asked for sliders. She asked if I would like cheddar or swiss. She goes- well, I can only push the sliders with swiss, but I can substitute it, but I can't push the button. Okay, do whatever you need to do. She made it all complicated and all she had to do is select the button. Apparently it only comes with swiss.....then DON'T offer cheddar at all, cuz the guy who made it came out and acted like a d saying- we only make these with swiss, thats why it's called swiss sliders. Are you freaking kidding me?! What a pompous and arrogant thing to say to a new customer. Rude AH.They didn't have anything I asked for. No Mac and Cheese sides, no sweet tea, no hot sides at all. Very disappointed. Don't have a menu with items and not make the food for it. She asked the guy in the back if he made it. He said no.Why run a business like this? Super disappointed in the service and lack of options. You lost a customer, corporate, due to this location's lack of everything plus the front girl had an attitude and acted like she didn't even want to be there. The guy who came out was so rude and arrogant. Napoleon complex.Sucks. Will not recommend. Your staff acts like they hate being there. Will never come again.
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December 2023 by M
Thank you Christina for the amazing customer service with caring heart! There are a few honey baked Ham companies around NOVA area, and I will go out of my area to this location for phenomenal customer service. While all the Honey Baked Ham with quality food, this location stands out more because its service!Long story short, I got off late from work and realized that I still need to get a ham for my office potluck next day. With all the last moment stress plus the crazy NOVA traffic, I thought I would fail my ham mission. Christina’s welcome and caring customer service over the phone and in-person was top of notch! Thank you again for your wonderful support! It will be many more visit to Fairfax location for my future holidays and parties!
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November 2023 by Janettarose
This was the first horrible experience I’ve ever had a HH store. Poor customer service. Our ham is over smoked to the point of looking grey in color. It is not good. Will never go to this store again. Had to purchase another ham at another HH store today.
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November 2023 by Miss Mama
I pre-ordered online for in-store pickup the day before Thanksgiving at 10:00 am. Parking was available. I had my QR code ready when I walked in. The staff was all polite. Security even opened the doors for customers. I was in and out in less than five minutes. I ordered one smoked turkey breast and one roasted turkey breast. The total came to about $90.00. The smoked turkey breast looks absolutely perfect & delicious! The roasted turkey breast is more like a charbroiled turkey breast. Half the glaze is burnt to a crisp and tastes as such. It will need to be removed prior to serving. Nevertheless, it was a positive experience. However, I do recommend inspecting all of your items prior to leaving the counter. The burnt turkey was placed under the perfect turkey in the bag. So, I didn't notice it until after leaving.
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October 2023 by Glen Morgan
Love their ham & bean soup mix
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October 2023 by Mauricio Perdomo
Terrible service, 3 people can pass you by and not even acknowledge you. Just wasted 10 min waiting for nothing.
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October 2023 by Donna Davis
Their sandwiches are so good. Agreed that the front end folks sometimes don't quite get it right, but the manager, Timothy is so understanding and ready to make things right if that happens. I hope you give them a chance because I would hate to see them go away.
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September 2023 by John Dilag
Good food but the staff, specifically the cashier, is not fit to be taking orders. She asked me for my order around 10 times then ended up giving it to another customer. Been waiting 25 minutes for 2 sandwiches.
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August 2023 by Dr Toothfairy
If you haven't tasted their mushroom burger (veggie burger i think they call it) you are missing out. Not their fault but there's an unpleasant smell sometime outside, just pick the tables closest to the front if you like the outdoor seating
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May 2023 by Nonya Biznaz
working their as a white guy they will make you do all the work. thy dont give breaks, they yell at you to do things, they real raciest. got hurt? well white people get back to work they said . so yea this place is completely bull and WAYYYYY over priced they mark them up like 400% so enjoy getting hustled
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April 2023 by Carolini Brenda
The worst place that ever being in my life !Is not only food is management!I talking me as a temp person that I work in this place ! And behind the doors that place is a nightmare!Has two faces (on is infront trying to be nice and gentil with costumer because they are paying extra extra money over cost pricesAnd other is behind the doors when they have cero values rights morals how to treat workers righ!Absolutely disappointed!And I will not stop to share this with everyone until people will found out that the problem is the management! This supervisor on charge of that store made the workers hate that placesThat’s why always there are looking for people ! (Is not coincidence or is because is busy )Is because nobody will handle this bad environment
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April 2023 by Lena Bell
Love the Cobb salad. Meats are better than store brand deli meat.
