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November 2021 by Jong Won Lee
I keep getting the text from them but they never answer a phone call.I think former owner of my phone number has some storage but I cannot contact them to let them know.(Got a call right after contacting them on their website.)
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November 2021 by Ryan Newsom
I used their storage facility for my seasonal needs as I lived in a 1br apt in DC. I haven't had ANY issues over the last 5 years and they kept my low rate the same the entire time. The locked gate at the front (which all tenants have their own code) kept our stuff super secure & I highly recommend them for your storage needs!
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November 2021 by MB
Prices are constantly going up at least three or more times a year. Been with them for many years. Looking for another facility.
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November 2020 by Ben Billings
Fort Knox an excellent storage facility, great accommodationsthe upkeep of the premises were impeccable. I like to thank the management for making our storage years a great success.Great company very easy to work with.Ben
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November 2020 by Pamela Moore
My first time there and i could not be happier. Liz was great, so nice, helpful and very professional.She showed me the storage room that I would be renting right away, no wait time, the room was move in ready and I was able to drop off the items that I had in my car. She also walked me thru the process of driving in and out of the lot and she was very patient, not talking to fast to try and get rid of me.I will definitely recommend this location to my fiends and family.
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November 2020 by Cathy Bergeron
I'm moving my things closer to home and a less expensive unit. Fort Knox used to be a great place that was well kept, but now, at least my building, doesn't have a pull on the elevator door and I'm short, so it's a physical challenge. And the elevator often gets cranky. I'm 73 and tired of fighting with it and the stairs. I miss Bob.
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November 2020 by Richard Gibson
The Lady that helped me was quick and efficient and got methrough the process fairly quickly. High Marks.
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November 2020 by Greg Hammond
Great!
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November 2019 by Connie VanZandt
I recently switched from Extra Space Storage to Fort Knox Self Storage. The manager at Fort Knox was very professional, courteous and knowledgeable. It took only a few minutes to sign up for a new storage space (5x5) at the Falls Church location. I'm reducing my monthly cost in half and gaining temperature control. Extra Space was raising the rent 12% to 15% per year and it was time to change.I would have rated this as five stars except for the fact that the elevator is pretty old and is unable to handle a person, so you have to load your items on the elevator, then walk up the stairs if your unit is on the 2nd floor. Just a minor inconvenience.
