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August 2024 by NG
Allison was a massive help with getting our children’s passport photo done. Really saved us as we were on a time crunch. Much appreciate!
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August 2024 by Nahom Nahom
Feels like you walked in to POPCOPY. Assistant manager needs some training
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July 2024 by Jennifer Phillips
There is one employee here who is amazing! He gives the best customer service. He is friendly, kind, and efficient!! I wish I would have caught his name. He was working Sat June 22 at 1pm
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June 2024 by sid a
I wet to ship package but the lady at the checkout was rude and acted cocky and arrogant!
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June 2024 by Kaleb Gez
great staff
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May 2024 by Michael Shammas
Incredible manager at this location. Went over and beyond to help ease my nervousness about a package with a double label. Sure enough he was right and the process ended up how it should have.
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February 2024 by Zerayacob F
URGENT ACTION REQUIRED : Disrespectful and Discriminatory Behavior by Assistant Manager MarvinI am writing to express my deep disappointment and concern regarding my recent experience with Assistant Manager Marvin at FedEx. Marvin’s behavior was not only disrespectful and slow but also exhibited clear signs of discrimination.As a customer, I expect to be treated with dignity and respect, regardless of any perceived differences. Marvin’s conduct fell far short of these expectations. It is crucial that upper management takes immediate action to address this issue and ensure that all customers receive the level of service they deserve.I urge FedEx to investigate this matter thoroughly and take appropriate disciplinary action against Marvin. Discrimination and disrespectful behavior have no place in any business, and it is essential that FedEx upholds the highest standards of customer service.
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January 2024 by Ronald Teeter
I just needed a few copies. Nothing difficult. I tried uploading on their website and emailing through the website. Tried several times, the directions were just unclear, so I gave up. Called them and got an email address, sent them 3 docs to print. Waited at least half an hour and drove there. The woman who waited on me claimed that they hadn't received the email. Baloney. Like most of the world, I email successfully all the time. How can a company in the 21st century that offers copying services be unable to deal with email? Not bothering with them again. In addition, the woman who served me at the store made quite clear by her attitude that she really didn't give a you-know-what about the issue.
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January 2024 by jacob camerson
Thank you for your kind and caring service and for understanding that some people like me don’t always know how to do return or even send a package to a sender. Cheers!
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December 2023 by Ryan Green
I had gone to usps to get something shipped but they didn't have a box that would fit both my items in one shipment, so I came to this FedEx to get packaging help.The employee helping me was very micro-aggressive from the getgo. I tried explaining I was looking for something relatively to size, and expedited shipping, and while talking he consistently interrupts me and talks over me.He then gave me the biggest box (because they didn't have one smaller that would fit both), and when I was following up asking about costs for expedited he told me it'd be around $80. Okay, so he sort of lobs my items in the box without much care, stuffs some paper and goes to close it up. When I remind him I don't want my two smaller items jangling around in the much bigger box, he goes and passive aggressively rips a lot more paper to stuff in.Fine, I'm just trying to ship at this point. When he reminds me of the total I ask what's rhe expected arrival date and he says Friday (it's saturday), when I remind him I'm looking for expedited he says 'oh it'll be 200-300 depending on when you want it there' and he says this as if I'm the idiot here.Excuse me??At that point, I just wanted to leave, I tell him I'd like to pay for the box and the packing job and I'll just go somewhere else. I will give him props, he offered to unwrap everything and let me leave without paying, but I just wanted to get out immediately.BTW. USPS charged me $45 to ship both items expedited delivery. I'll probably never go to FedEx again, assistance packing was the only reason I could see going and with that type of attitude I won't be coming back.
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December 2023 by Endy mekonnen
Rud service, need the reason to charge you extra. When you order and pick your order the price is completely different and they don’t want you even talk to them
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December 2023 by Uthman
I come here in here once in while to print and and make copies. Both employees Keith & Kenneth go out of their way to see if I need help and get me what I need. Thank You!
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December 2023 by Muluken M
Received poor customer service at this store. The staff member, an Asian man, I interacted with displayed an unprofessional attitude. Based on my experience, I wouldn't recommend visiting this location.
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December 2023 by mayaj queraishi
Excellent customer service, especially the store manager is so helpful.
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November 2023 by Amber Wang
Very helpful employees!
