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March 2024 by Andrew G.
pharmacy tech lied and clamed to be real pharmacist. cancled prescription after claiming to fill it. refused to believe actual doctors were doctors after hearing dea number. unprofessional, curt dismissive, and rude pharmacy staff.
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January 2024 by Mohammad Ali
Customer service is horrible
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November 2023 by Chris Valverde
I must say that Taylor (Pharmacy) is exceptional. You guys are lucky to have her. Her attitude is contagious, she has a pre-disposition to help and serve the customers. I will love to go back to this CVS pharmacy if you guys keep hiring this great health care professionals as her! Thanks
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November 2023 by alison Piantedosi
Great team members... friendly and helpful. Clean store, great overall atmosphere. CVS has always been my top choice for pharmacy care... knowledgeable, accomodating team!
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October 2023 by Kelu Dc
Really bad service at this pharmacy. Slow, uncaring, and a bit incompetent from what I've seen from the CVS/Pharmacy staff. Long story short, I needed a prescription transferred to this CVS/Pharmacy for my baby and they literally took more than 5 hours to fill it when they knew it was urgent for a sick baby. Second, they gave my 20 month old daughter the medication without a way to administer it. Come to find, they forgot to get the second prescription from the other pharmacy after calling them back when back home. For the record, they never called me back, so I had to go to the Medical supply store. The pharmacist and staff doesn't seem to be in coordination with each other and it shows. I feel bad for all of the patients. Avoid this pharmacy if you can.
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October 2023 by Mike Michener
Walked in at the prompting of a sign that said "Covid shots available now". Stood at the dropoff / vaccine counter for a good five minutes as everyone ignored me, save someone working on something else who shouted "someone at the counter!" every few minutes - he was also ignored. When someone finally decided to help me, I was told that I needed an appointment, and all appointments were booked for a week. As I left, I suggested to a manager that they add "by appointment" to their Covid vaccine sign so people didn't waste their time being ignored at the pharmacy counter. He laughed and said "we don't have the Covid vaccine yet!" I can't imagine a worse place to fill my prescriptions.
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October 2023 by Nishimura Riki
The people working there are old and are always rude to me and always acuse me on stealing when they literally watch me pay for my stuff. i ask some questions and they get made at me and make rude comments. These two employees have something against me for no reason and theres this one employee that will follow you around the store until you leave the store and she always thinks Everyone is stealing Like go mind your own business lady your job isn’t too follow people around the store and also it seems like they hate their job so yeah. i dont like it. but they do have some good stuff i Guess
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September 2023 by Zack Masri
The pharmacy here has the happiest, most kind people working for them. I love coming here and see their smiles. They are also amazing at doing their job and fast too. God bless you guys ❤️❤️❤️
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September 2023 by Sarah Rimicci
Today, at my CVS pharmacy, Carmela went above and beyond to support me in getting my kid's meds filled. I am so thankful for her time and help.
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September 2023 by Tommy Samuels
The staff is very rude. I had a lady yell at me and hang up on me after offering I help to a simple question.
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August 2023 by Lillian M.
BE AWARE THEY WILL DENY A RETURN WITHOUT THE ORIGINAL RECEIPT. I purchased various bandages for post surgery care prior to my scheduled surgery. In order not to have to drive after surgery. Didn't use all bandages and wanted to return the unopened/unused items. Also, all items were the CVS brand and original condition. My error, I did not have the original receipt. Told them store credit was fine, nope. This review is on CVS policy and their customer service call center. CVS has the worst customer service center that offer no assistance real assistance. You call to give a transaction number and for them to tell you it's denied, but no reason for the denial or how to resolve the issue. In addition, the individual hung up while I was in mid-question. DO NOT SHOP AT CVS. It is obvious they are looking for ways to keep your money instead of working with your customer. Wish there was a option to give negative stars
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July 2023 by Kim Z
Super efficient and knowledgeable pharmacy staff. Auto reminders for refills are very helpful. Great location, a little difficult to navigate parking if you arrive during busy times on weekdays (lots of busy services in same shopping center). Pharmacy also is open until 8 I think to pick up scripts. Helpful!
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July 2023 by Christen Faubel
Great store, left with lots of great finds. Ruth at the Falls Church, VA location was so sweet and so helpful!
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May 2023 by Mike Cruise
The worst service I’ve seen in years…!! The photo center is AWEFUL -
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May 2023 by Carly Schreiner
There is this one older woman who works at this location who will quite literally follow you around the store and watch you check out, every time without fail. I finally just stared right at her until she walked away. ?????????? She thinks EVERYONE IS STEALING! Lady go busy yourself elsewhere while I pay for my items. Weirdo