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October 2024 by Jonathan Escalona
Do not I repeat do not get you passport pictures done here
They charge me 18 dollar for two passport pictures and they came out blurry ? and the staff wasn't much help either. Don't spend money here period.
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October 2024 by Ernesto Roubert
Good location and selections.
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October 2024 by Gel Amaranto
Worst CVS I have ever encountered. Worst service in the pharmacy and front counter. I should abandoned this branch long time ago. I started to blame myself, for not doing it right away.
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October 2024 by Nebyate Kuame
This pharmacy is the worst they never picked up the phone or return the call also I was waiting my prescription more than two month they didn't let you know if it's out of stock or when is going to be available
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October 2024 by Berhanu Aberra
The pharmacies run by CVS are inefficient and are disturbing. I have to go repeatedly to the cvs pharmacy at 3401 Charles street, VA. To pick my refill which is very crucial for my sickness. They think I requested for a refill of sodas. Terrible decision to pick CVS as your pharmacy.. Frustrating.
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September 2024 by carmen Cueto
Excellent and very good service
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September 2024 by Alex Keller
I do not review things regularly, but I feel the need to say something about this pharmacy. I recently switched to this location because it was easier to get to than the other one. I will be switching back. It is impossible to get anyone on the phone. I was informed that my pills were out of stock, and an order was placed. Fine, it happens. But I wanted more details about how long this would take, other than their standard "couple of business days." Needed a better time frame since I was low on pills. If the order is going to take too long, I want them to transfer it to either of the other 2 locations near by! Called, and went through a ridiculously long menu, only to be told I had to leave a message. My call would be returned within "an hour". 24 hours later, nothing. Called again today, tried a different way to get a human, still had to leave a voicemail. AND still no response from them. I can't just stop taking my medications, and now I will run out tomorrow. So I will have to ask my doctor to scramble and send another prescription to a different CVS, without knowing if they have it in stock. All because they can't answer the phone! It's disgraceful that CVS Pharmacy has such a monopoly with insurance companies. They just keep going downhill with no incentive to be better. Also, invest in better programmers! The app and website are awful.
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September 2024 by Maria Lewis
I don’t like CVS. They have terrible service and often out of stock and always understaffed with limited pharmacy hours. Always long lines. If they didn’t have a monopoly on Rx with my insurance, I would not go there. On 8/16 at 10 AM I went for the second time this week about Rx that my son needs which has been out of stock for over a week. When I arrive I am told it’s not there despite receiving notification it was ready. Through the confusion we learned it was filled at a different store. One I’ve never been to. Why???!!! The attitude of the pharmacy clerk was mean and unhelpful. She rudely said “ you’re not the only one who uses this medication “ and when I asked about this other store she rudely replied “you can just Google it”. Her attitude was unacceptable. I hate this store. CVS gets away with this because so many people cannot go anywhere else. If they had any real competition they would do a better job.
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August 2024 by Jeremy Deane (ARMONICOS)
The pharmacist and staff are always polite when I pickup prescriptions.
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August 2024 by Danexy Morales
The Best
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June 2024 by Stephen Lovell
Generally store is clean and neat, but the Pharmacy is permanently understaffed, makes a lot of mistakes, takes forever for them to order medicine and they are supposed to text you when your Rx is in (if you opt for that, and I have) but never get the text saying it is in. I just show up, hoping for the best. They either need more staff or staff that's better qualified/more competent to work there. Turn over is astronomical in both store and pharmacy. Except for the Lead Pharmacist and the Lead Manager, it's a miracle if the employee is still there after one year. If you call the store you will get disconnected after enduring a long electonic menu that half the time mafunctions. What happed to CVS? It used to be the Rolls Royce of drug stores. Not any more . . . .
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April 2024 by JAVIER Hernandez
Close this place the cashier I think is a manager has a Nasty attitude I tried to reload my prepaid card he asked me for an ID I showed him my temporary license from North Carolina he said I couldn't scan the license because it was paper he didn't say anything else and continued with the Next person, my brother, it's not my fault that you don't like your job, just get a different one Then he was threatening to call the police because I complained to him like anyone else would ?♂️ I don’t recommend you going to this place ? but if you visit this place good luck ?
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April 2024 by Claudia Fisher
I went to the CVS nearMy house in falls church and I forgot a day ago a bag with some items, even I called and they told me it was there. The person in charge was rude and not helpful at all. He walked away when I was talking to him and when I asked for his name he turned Abd didn't even respond to me. I have zero tolerance for these employees who think they are never going to be caught and punished for providing bad customer service. This is sad and I don't want to deal with person ever again.
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April 2024 by Saloua Idrissi
CVS Always my best store…. Great products
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March 2024 by rodmir
They told me they had my meds so I drove 45 minutes to come pick them up. Guess what they do not have my meds but said they are sorry.
