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April 2024 by Duane Kissick
I am told by CVS my Dr doesn’t respond to prescription renewals. I am told by my Dr that CVS isn’t making requests for pre scription renewals. I expect CVS is calling the wrong Doctor:. One that has been deceased for several years. Efforts to reach someone in the pharmacy failed.
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November 2023 by Lilia G.
An amazingly wonderful CVS store and pharmacy stocked with fantastic items! I love the ExtraBucks Rewards I get just for shopping there! CVS is a generous company that takes great care of its customers. I would like to thank Pharmacy Technician Anita for her wonderful customer service on 8/18/23 when I came to pick up medicine. She's so kind and sweet I was helped by Pharmacy Technician Sujit on 8/23/23 at the pharmacy and Sujit is absolutely wonderful as well! He is kind, welcoming, responsive, and makes the pharmacy experience one to remember fondly. I look forward to coming back and seeing Anita, Sujit, and Kofi, who is a very kind, friendly, intelligent, and competent professional. The pharmacists are also very pleasant at CVS, very professional, polite, super kind and sweet, and great at what they do! They show outstanding leadership and knowledge, keeping the pharmacy running smoothly I am forever grateful for the care they've provided. Lifesaving healthcare heroes work here at this CVS pharmacy who have given me and countless other clients the medicines and vaccines they need to treat and prevent debilitating disease. CVS is more than just a store and a pharmacy, it can be classified as a modern healthcare clinic with an array of top-notch services. From over the counter medicines to prompt filling of your prescriptions, as well as all the latest cutting-edge vaccines modern medicine has to offer, as well as the MinuteClinic which offers a variety of healthcare services provided by board certified healthcare providers. I credit CVS Pharmacy for helping me stay healthy. The best service with intelligent and caring professionals ready to help you take charge of your health and well-being. *They are excellent at filling prescriptions and work hard to efficiently tend to lines of customers as fast as humanly possible while respecting the need for accuracy in their tasks. This is a popular CVS location with a lot of loyal customers coming to the pharmacy to get meds, and the pharmacy staff do a wonderful job working under pressure and they happen to be very kind as well. I've had such a great experience here and I know many others have too, I've seen other happy customers receiving excellent service in the pharmacy. Not to mention that the store itself has pretty much anything you need from laundry detergent to vitamins, nice cosmetics and nail polish, snacks, stationary, greeting cards, delicious chocolates, cute plush animals and toys, the coolest sunglasses, really pretty jewelry, luxury perfume, household goods, food...so many awesome products that I can't even begin to list here. There is so much convenience to shopping here and their customer service has been outstanding!
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October 2023 by Alison M.
Beware of this pharmacy. I have been having issues with this pharmacy prior to this comment but I take into account how busy it is, but tonight was just too much. A prescription was sent in early in the morning to be filled, I went in around 5:45p.m.to pick it up and they could not find it at all. I was about to walk out when one of the pharmacist found it waiting to be processed. They told me to wait. I had to wait another 45 minutes, and when it was finally filled, let's just say it took another 5-10 minutes to get paid and out. This. Pharmacy needs some heavy overhaul. Beware, not worth using this location with the parking and congestion around this store. It would only benefit to close this location down.
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September 2023 by Jessica Lynn
This CVS pharmacy is slow. It took almost 40 minutes for me to be given 2 prescriptions that they acknowledged they had. I was repeatedly removed from line & asked to sit down because they were not working efficiently. I was asked to verify my information multiple times, loudly and to the point that I’m sure everyone around me knows what medication I received, my name, birthday, and phone number. They had no answers to my questions, did not explain the medications to me, were rude and dismissive, and insisted repeatedly that one of my medications was not available (shocker: they found it when they actually looked). Save yourself the trouble and drive farther to another pharmacy because this one is not it.
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June 2023 by Cam S.
The Pharmacist here is fantastic. She is extremely helpful, and has always been willing to work with me to find solutions when it comes to all the recent, and persistent, medication shortages. She goes above and beyond and is one of the best pharmacists that I have been to over the years.
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May 2023 by Magali M.
This pharmacy keeps on loosing prescriptions. There is always a long line and the staff is rude and despotic.
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March 2023 by Kim C.
Store always looks like it's seen better days. But they have been remodeling so maybe things will get better. Pharmacy staff is always kinda serious, never a smile among them.
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March 2023 by Sawsi A.
BE CARFUL AND CHECK YOUR MEDICINE WHEN YOU GET IT FROM THIS PHARMACY Before you leave, otherwise they will deny wrongdoing. I WAS GIVEN THE WRONG DOSE AND TYPE OF MEDICATION FOR MY SON. GOOD THE I've checked before giving it to him. And on top of that, when I went back to tell them, the pharmacy staff was unprofessional, very rude, Zero customer service, and did NOT EVEN APOLOGIZE. They lied, denied, and insisted this is only type of medication tgat is available and they tried to put the blame on my doctor. I was like it is LITERALLY WRITTEN ON THE PRESCRIPTION, so who is wrong and knowing their job? Obviously and clearly it's the Pharmacist . Additionally, they have re-charged me again, didn't refund my money from the first wrong order. Reported to CVS HQs but nothing was done. WORST CUSTOMER SERVICE. We are paying money for the service and deserve respect and at least an apology when things like this happen , and not to be yelled at, argue and treat us like idiots who don't know anything. I'be been buying from CVS for almost 15 years, but since this happened, I stopped, cause it is not reliable and unprofessional. Thanks!
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October 2022 by Austin G.
If you've been to a CVS before, you'll know what to expect. Compared to some locations in urban settings, this one is more spacious. It's along the main drag of Falls Church and even comes with a free parking lot.
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August 2022 by Google user
Trying to pick up prescription that was out of stock at my local CVS. They have the eye drops, but then have to call the other branch to release the prescription there… so had to leave again to come back later… A bit of a silly process - there’d be no way for me to get back to the other branch in a few mins anyway. Nonsense.
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August 2022 by Willem Koenders
Trying to pick up prescription that was out of stock at my local CVS. They have the eye drops, but then have to call the other branch to release the prescription there… so had to leave again to come back later… A bit of a silly process - there’d be no way for me to get back to the other branch in a few mins anyway. Nonsense.
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August 2022 by Raul Escobar
Una excelente Farmacia!!!
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August 2022 by Rachael O.
I prefer to support local businesses when I can do it pains me to do this. Also, as you may note, the vast majority of my reviews for other businesses are very good. But today was the last straw. This store location is woefully under stocked on the items you normally find at a drug store. I'm basing this on eight trips over 18 months. The store is also understaffed so you can't get anyone to help you track anything down and the clerks I have encountered just don't care. We also had a horrible experience with my daughter's COVID test. I like the CVS chain overall, but I would get in my car and spend gas money (at these current crazy gas prices!) to go anywhere else but this location.
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May 2022 by Kyle Croland
No one answers the phone... it’s ridiculous. Also the people that work at the pharmacy are so rude. Disorganized. Never easy to pick up my meds, they make it so difficult.
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December 2021 by Rebecca F.
Came here to make some copies of a beautiful picture of my son's Godmother.At the time, the store was not busy and I was able to get on the photo printer, which is self-service & I love that, and I put in what I wanted to make my copies, waited a few seconds and was done. I checked out and was on my merry way with the whole process taking less than 10 minutes.Plenty of parking out front & this CVS tends to be very clean & tidy & I love that.