7:30AM - 5PM
3300 Gallows Rd, Falls Church
Credit Unions
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
“I setup a simple checking and savings account with this office. Charles took care of my every need and proceeded to train me on how to set-up everything, from digital banking among others. His customer service skills exceeded customer expectations, and I would strongly recommend a salary increase for him, if not a better position within the company. Then Jayson, accommodated me by informing me of what I can and cannot do as part of his exceptional customer service. Overall, I am happy and satisfied with their performance.”
“I’m so happy that they opened a branch near my house. I’ve been here many times always had a good experience. Great customer service. The staff is very friendly and efficient.My only complaints are that parking is limited and sometimes can get very crowded. There is no drive-through however, the plus is that they have a coin counting machine which is very rare.Today’s visit I worked with Dayvon he was very nice, extremely patient with me and assisted me through all my questions. Thank you!”
“Everyone who works here is so friendly! This particular location is located on the first floor of 8115 Gatehouse Rd. I don't like that you have to park in a parking garage to go to the bank, but it's better than not having a bank nearby at all! It can be tricky finding the place. Get off on floor 1* and go toward a hallway that has a bunch of framed portraits (I think its photos of school district members or something. It'll be all the way down that hallway.”
“Just had the fortunate experience of speaking with Customer Service Representative Berniece. She was pleasant, patient, understanding and helpful. You made a difference in my day. Thank you so much.”