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December 2023 by J F
The lovely folks at CPR are the absolute best I work as a tech so my charging port gets dirty all the time and they always take care of me please don’t hesitate to get any work done with them lovely and timely done job all the time endless stars to them thank you so much
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December 2023 by S
Joseph was very helpful with figuring out what was wrong with our cellphone!Very helpful and honest person!PS I loved the cat Thor, so cute and friendly!!!❤️❤️❤️
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December 2023 by Mandi M
I came to this store after going to 3 different ones immediately before. My phone was having a hardware or software issue and was unusable. The woman behind the counter did some diagnostics in the back but was unable to fix the phone. I am leaving a 5 star review because she was nice, helpful, sympathetic, and actually had knowledge of this happening to other phones. She tried other things to try and repair my phone other than a hard reset and turning it back on and off (this is what the other places did)..She also stayed late and helped guide me through restoring my phone after a factory reset. I definitely recommend this place for cell phone issues and repair. Her kindness and knowledge was much needed and appreciated.
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November 2023 by Amina MoalimMohamed
Just got my phone back after having to get it fixed for water damage. I'm so grateful they were able to effectively and efficiently fix my device! The customer service is 100% and this is definitely where I'll be going if I have any more device problems. Best spot in Falls Church and surrounding areas!
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October 2023 by Laura W.
Yousef was incredible - honest, trustworthy and transparent. highly recommend. We had a Nintendo Switch which had become inoperable and he tried several methods to repair it. Communicating often.
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September 2023 by Eric Doordan
Got my phone fixed same day no problem at all. Cracked screen came back an hour later. Had my phone ready to go. Very nice guy.
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September 2023 by Marlene smith-henry
I was disappointed ? with the Tmobile in White Plains, MD because there are only 2 locations to repair my phone and chose this awesome place in Falls Church, VA. I loved the customer service and professionalism displayed and he really had a quick turnaround time repairing my phone screen.
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September 2023 by Jennifer A.
Ruth is an excellent business owner who repairs my Samsung Galaxy S21 Ultra rapidly. I went here because it was a service center under the T-Mobile service plan. She's fast and efficient and has the sweetest cat who hangs out in the small shop. She said I could come back anytime. There is a warranty for repairs, but she'll still look at things to asses for extra care. Very happy with this place and Ruth's service. And as a bonus, it's right near excellent Ethiopian food you can hangout at (with wifi) while you're waiting for your phone to be done.
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August 2023 by Jillian Grace (yanilianjill)
I am grateful that they fix my phone. It was worth the travel yesterday with the crazy rain. I would recommend this place and will come back in the future. Thank you ?
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August 2023 by Vei Stanley
It does not surprise me that there are so many good reviews. The gentleman at CPR took good care of me from the moment I walked through the door. I needed my screen repaired so that I could retrieve very important text messages. The phone was fixed within a few hours, he even gave me a loaner phone while it was being worked on. I couldn't be more happy with the service.
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August 2023 by Jasmin Carrillo
I recently visited cell phone repair, because my screen was broken and the service was just great, the employee who attended me was very very kind and They got everything done within the same day,my phone looks and works perfectly fine now. I would definitely recommend. :)
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July 2023 by Iris San Miguel
Went in 1.5 hours before they closed and they were able to repair my screen. The back of my phone was cracked so they put a clear case on my phone so that I wouldn't get cut. I am beyond satisfied with their service and work.
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June 2023 by Matt McMurtry
This is the best place I have found to do repairs on my phone. The service is super quick. The staff are amazingly friendly and knowledgeable. And they worked seamlessly with my insurance. I will 100% come back if I ever need any work done on my tech equipment!
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June 2023 by Bryce Kincaid
I broke my phone screen and used my T-Mobile insurance to get my screen fixed. These guys called me to tell me the best time to come and had me in and out in less than 30 minutes - my phone is like brand new! They were lovely to chat with while waiting - super personable. I would not hesitate to return here again.
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June 2023 by Rania
I was here to fixed my phone screen and now I will never go anywhere else. I had such an awful experience at the DC store that I was bracing myself for this one, but I was quite the opposite experience. They are so kind and helpful, took me in the same day and even accepted me after I was late 25 min due to traffic. They were super helpful, quick, and accommodating. They even gave me a phone to use in the 1.5 hours they took to fix my phone which helped me run errands while it got fixed. I would recommend them to anyone!!!
