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December 2023 by Angela Chavis
I tried to transfer service from one boost phone to another...the sales associate had the music so loud. Finally turned it down to unfortunately not be able to communicate. I just don't know spanish. It's not the fact she only spoke Spanish it's I only speak English and not having someone else there that cud speak English was both frustrating to her and myself
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June 2023 by Brenda Harris
Good price for phone
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May 2023 by Elizabeth gavin
Excellent service they are so patient.
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March 2023 by John F.
3/28/23 Strike one was Verizon in Falls Church Graham Park Plaza. Now I hit a strike two at Graham Center in Falls Church. This Boost Mobile is across the street from the Verizon Store, but unlike Verizon, the store is open. Latin Music was playing and the woman I will refer to as Flavia, greeted me warmly. I was hoping to get some merchandise here for my phone, but unfortunately this store doesn't sell The Samsung Galaxy S23. I thanked the lady and headed to my 3rd and final destination. I like that this store has the option of getting what you need in English or Spanish. However, I am surprised this store doesn't sell the Samsung Galaxy S23. Oh well...can't have everything.
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February 2023 by Heather Sinclair
Needs people who understand and speak english
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September 2022 by Trinetta Westbrooks
Called here today 5 minutes ago and some Latin lady answered the phone with a STRONG ACCENT but then got mad when I asked for the manager and cursed me out then hung up on me because she can’t speak English well. This is poor customer service! A manger needs to reach me before I erase any review.
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February 2022 by Be R
This location is closed down. Google you need to update your Maps. Had me driving there for no reason. GPS didn't even mention this location is closed!
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March 2021 by Joanne Nelson
Bad customer service would not sell me a phone unless I activate when I am a boost customer. My phone broke was has trouble ordering on line willing to paid an extra $60, was just happy to get the same phone. Had phone only 7 months. On my lunch break explained that I could come back to activate when I get off there was only 2 phones left.My this short called boost while there and she heard everything her suggestion was go to another store to purchase mind you My phone cost about $ 170 sales lost.
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June 2020 by M Esser
It's ok. Can be cheaper
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May 2020 by Olivia P.
Literally came to get a new phone service but refused service because the lady working was taking a lunch break with the store door locked mid-day. I didn't know Boost mobile stores allowed closing during the work hours but it rubbed me the wrong way & made me not even want to deal with Boost Mobile.
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December 2019 by samuel crawford
Boost going down hill
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October 2019 by tony smith
Nice cellphone store
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May 2019 by Charlie's Lucer
(Translated by Google) Excellent for this telephony since there are points anywhere in the country
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April 2019 by Elsa Marves
Me Faccina!
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November 2018 by jd holmes
Couldn't find an employee for 30 min and when she appeared she barely spoke English tough time hearing her over the Very loud music playing in the cubical shaped "store"