“Val’s Collision is hands down the BEST auto body repair shop I have done business with in the DMV. The level of care that I received from start to finish from Eddie and the staff at the shop was impeccable! Eddie is truly one of a kind in this industry, as he was transparent, honest and always willing to go above and beyond to ensure I understood and was satisfied with the repair process…. The repairs to my vehicle were flawless and my truck was like brand new! In addition, they got me back on the road within a reasonable timeframe. I was truly impressed with the overall experience and I highly recommend using Val’s Collision as they not only care about your vehicle, but they also care about you and your families safety and well being!”
“I had our car’s rear bumper replaced here. Jeff was very professional and kept me updated on the progress of the repairs. The job was completed satisfactorily. The front desk lady was courteous and helped me contact the rental car company and also with returning the rental car. All in all, it was a smooth and pleasant experience. Highly recommend.”
“Oscar did a great job on my car. It was ready a couple days after he initially said it would be, but MUCH sooner than the three other places I received quotes. Very nice guy, honest, and does great work at a very reasonable price! Highly recommend. Don't have a before photo, but believe me when I say he does a great job!”
“Always fast and reliable service. My wife and I take both our vehicles here and always get seen quickly and the pricing is great. Much better than going to the dealership.”
“We are so delighted with our experience recently at Bailey's Crossroad Auto Body and this is not our first time having our cars repaired there. We have been living locally since 1975 and have been Geico insured for many years so over the years even as careful as we are driving, accidents happen such as a fender bender or even sometimes a more severe one. Every time an accident happens we always chose this Geico collision center first to have our car assessed. Then we always chose Bailey Crossroad Auto Body to repair our cars. Bailey Crossroad Auto Body also makes arrangement to have a rental car for us. Just to make it clear, all 3 can be done in one place here. How convenient is that. After the pandemic many businesses closed or if it the businesses are still operating then usually customers are not getting as good service as before because lack of workers or workers are burned out. Bailey Crossroad Auto Body is an exception because it is owned by the same family that takes pride and care for their customers. Our cars always look like new when we get them back. This auto body shop only gets better because their many years of experience that's how they keep loyal customers. Thank you to the owner Nick and his team Athena, Nancy, Jimmy and the rest of the dedicated staff.”
“I had an incident where someone backed into my parked car (my BRAND NEW CAR OF COURSE) & left a note for me to come back to. Thankfully he left his Geico insurance. The Geico agent called me and gave me a list of shops they work with. I chose Bailey's Crossroads Autobody for the convenience in proximity to our home. My husband & I dropped my car off on 3/10/2022 & was greeted by 2 very pleasant people. They were efficient & thorough. They had a rental car set up for me, and had it waiting for me when we got there. They said someone would call me tomorrow with an update. The very next day they called me to let me know that the damage was a little more extensive & it was going to take about 2 weeks to fix. They went above & beyond to extend my rental car for the 2 weeks so I didn't have to call Enterprise. Low & behold, they called me on 03/17/2022 & the pleasant man from up front said "You want your car!?" Super friendly & kind. I was so pleased to get my car a week early! My husband picked up the car & dropped my rental car off in a seamless exchange. My car looks AMAZING. They did a brilliant job & their customer service is top notch. I would definitely do business with them again although I sincerely hope I don't have to. I recommend them to everybody. Excellent customer service & super efficient. I loved that they kept me updated the entire time & made what would have been a nerve wracking experience so simple.”
“Very helpful gentleman At the desk who called me back when he missed my initial call. He was able to write me out an estimate in about 30 minutes. To have it verbal was free but to have it in writing did cost $50. This is the 3rd place I've gone to and I think based on my conversation I will have the work done by him Because he gave the best detail and the best price and the shortest turnaround time.”
“Strong customer service, they’re very efficient and knowledgeable.
It can be a little hard finding parking when you get there, especially during busy times of the day.
They did an excellent job of making repairs for multiple collisions that my extended family has been in.
They also will honor their warranty.”
“I was recently in a minor car accident, and I went to Koons Body Shop for the repairs. They did a great job in just a couple days - the repaired portions of the car now looks better than the rest of the car from usual wear and tear - and they were very helpful and friendly. They also cleaned the car (inside and out) before we picked it up. Will definitely return if I need body work in the future.”
“I have been going to IM Autohaus since 2008. They always do great work and everyone there are true professionals. I am glad they are there to take care of my Saab.”