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May 2023 by Google user
CECIBEL SALINAS, “Exceptionally knowledgeable”i have ever work…Usually, i have done my tax files myself and but I had worked with some other H\u0026R block's ignorant tax analyst too, which experience was really horrible BUT working with you this time for 2023 tax file was an absolute pleasure. Your extreme professionalism, unmatched knowledge, and outstanding problem-solving skills set them apart as one of the best tax analysts I have ever had the pleasure of working with. I highly recommend your services to anyone in need of a tax expert who is not only professional but also knowledgeable in their field.She has undoubtedly earned my trust and confidence, and I look forward to continuing our partnership in the future. Great assets of H \u0026 R block. Thank you
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May 2022 by Maria Vee
I waited almost two hours after I had a scheduled appointment for a 15 minute consultation. The consultation was going to be simple but it seems appointments set on the HR Block website aren’t respected and the fact that the staff told me they can’t even answer the phones or respond to messages after the receptionist leaves. In the two hour block I sat in the waiting room, the phone rang about thirty times and no one answered. No wonder my phone call to confirm my appointment was never answered. I had scheduled a phone call but decided to go in to confirm my appointment and instead of receiving a phone call at 7pm, I ended having to wait in the lobby to have a fifteen minute in person consultation that never happened.Very disappointing experience, appointments should be honored as they exist to respect both parties time.Skip going to this corporate conglomerate and stick with your local tax business. Thanks! Conglomerate
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May 2022 by Francis Sehn
Made a phone appointment after a very frustrating day dealing with the online version of the product and did not receive a call. Called them myself and got no answer. Definitely will not be using h&r block ever again. If I could rate lower I would.
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April 2022 by Sharon Bunting
Chris is great--I wouldn't have anyone else do my taxes. Plus the location is very convenient for me.
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March 2022 by David Davis
I've used Block for quite a few years and have always received quality service from knowledgeable professionals.
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February 2022 by Megan Lott
Suely Belk does excellent work and takes such good care of me!
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January 2022 by Michelle Minstrell
If it is tax time, they are swamped; if it is off-season they are ghosts who don't return calls.
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June 2021 by Barbara Collier
Ms. Suely is the main reason. She is so knowledgeable and treats me with great respect. I have gone with her for several years now, and I continue to get quality service. She is the best!
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May 2021 by Inigo Montoya
Well after messing up my taxes in 2019 by using Turbotax I decided I needed an actual human to help me. I had used H&R Block in 2015 but felt the service fee was a bit too high. Once I realized I messed up my own taxes I figured it was worth getting the right help. My Block Advisor fixed it all. The only reason I give it a 4 instead of a 5 is because it took them a very long time. I assume they had a lot of other customers which is a good problem to have. My original advisor didn't start anything on me for nearly 2 weeks so I was handed off to Chris. Once he took over it went pretty quick. He also found over $1K from my 2019 taxes that I missed so overall it is worth the price to pay for an advisor. I'm pretty sure I'm an H&R Block person now. An active duty military discount would be nice though.
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May 2021 by Spencer Haddock
Suely is the best. She has prepared our federal and state taxes for a number of years and has been very patient and thorough when going through our documentation and preparing our returns. She has also always been available to answer questions both during preparation and throughout the year if we have questions.
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May 2021 by Jonathan Romito
Mainly because of Suely Belk. Taxes are never fun but I actually look forward to working with her. She's incredibly nice, helpful and seems to be always looking out for me and my family.
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April 2021 by Merly Alfaro
I love how Suely Belk help me with my taxes, she make it very easy for me.
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March 2021 by Irene Trowell-Harris
Great tax service and awesome ability to solve problems. Competent and knowledgeable Tax Advisor. Explained all services and plan for 2021 paying taxes for Federal and Virginia State taxes.
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March 2021 by Steve Butler
Fast efficient service. Vote of confidence I won't get audited.
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March 2021 by Minnie Mills
I suppose it's COVID protection, but I found it challenging that 2 visits were required to comply with signatures, filing, etc.
