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March 2024 by John Pham
in club customers are always long line waiting on the weekends.Tire center never pick up phone call. It is impossible to make any appointment or talk over the phone.
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March 2024 by Nouraddine
Good place
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February 2024 by Jon Watters
I was in there to deliver. I went into recieving and 9 am the reciever Necole Colemen I believe said I had an appointment at 12:00. Turned around threw my paperwork on the desk and said nothing else. I can back at noon and they looked right at me and said nothing untill 1245. And yelled at me and told to go to a door. I will NEVER EVER deliver to this joke of a place. Stay away at all cost.
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February 2024 by Khulan Enkhbaatar
Worst customer service ever!
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December 2023 by Luis Rodriguez
The worst check in 7 am left from there 1:15 pm do not go here to delivery they don’t care about you period
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December 2023 by Moe Khattab
Shopping here for years, and I’ve gotta give a huge shoutout to the amazing to the team from customer service to stocking area.Every time I’ve dealt with Crust, Warda, Michell, Rosemary, and more young lady (dont remember the name but she is usually helping at checkout around noon) the issue was quickly resolved and the experience is consistently top-notch. Gotta give a specially shoutout for Warda, always friendly and incredibly helpful, providing excellent support that makes me feel genuinely taken care of. I just had to share my appreciation after receiving consistently great service. Thanks again, your effort hasn’t gone unnoticed!
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December 2023 by Sajith Udumalagala
Love BJs, have been going to this location for years. Unfortunately today there was a rude lady working behind the deli. My mom was ordering deli meats and immediately off the bat the clerk had an attitude with us. When my mom asked a question, she said that they didn’t have what we were looking for in such a disgusting tone. I understand it’s the holiday season and it can be a stressful environment. But the fact that we didn’t do anything at all for the clerk to be rude was unacceptable and downright disrespectful. We never received an apology as well. I will never go back to this deli and I will be calling corporate.
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October 2023 by David Zhao
Good wholesale store near by house. I’ll give 5 stars if a bjs gas station attached.
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September 2023 by niccolas calixto
Delivered water here, 11 am appointment they assigned door at 10am lady said give her 30 minutes and she will begin unloading my truck. It’s 2:45pm and they still have 3 pallets of water left in my truck. The forklift keeps doing multiple things at a time except offload my truck as if they were short on staff. It is difficult to deliver to a place like this specially because if we have an appointment set for a specific time the person who will offload the truck should be ready at that time as we drivers are ready waiting. When they take this long it only slow downs everyone’s day specially us drivers. I genuinely don’t recommend delivering a load here, but that’s just my experience. 1/10.
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July 2023 by Gerald Seq
A good wholesale grocery store similar to Costco but smaller.
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July 2023 by Mark O'Brien
Don’t try to deliver here. Have a 11:00 appointment checked in at 07:00 now 12:00 and they are not finished with 07:00 trick yet and another truck in front of me. They close receiving at 14:00
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June 2023 by Valerie Walker
Team leader Curtis W the manager as he say, is the worst. Start telling lies as soon as he popped out the door looking like he done ate half of BJ’s. Trying to get unloaded, his respond, oh let me go talk to someone see what I can do. Me, talk to who I though you said you was the manager ??♀️showed us where the stock would go, and ask me does it make. No he didn’t even make sense. I looked at his tag it said team leader. I have never seen a manager tag say team leader. Team lied BJ’s y’all better watch out for these type of people that wasn’t good at all.
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May 2023 by Lukas Driessen
Be nice if they had this 24 mexican cola pack. Fairfax Bjs #33 has it. Why can’t 351 have it too?
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April 2023 by Gregg M.
Most poorly managed BJ's. So bad they only have one worker/mechanic in the auto and propane. He works on cars, runs the register and has no time to fill propane tanks which is his job too. He is doing the job of 3 people so customers have to waste 20 minutes before even talking to anyone. Also they sell clothing but don't provide a changing room to see if the clothes fit.
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April 2023 by Maura O.
Be careful. They sure want to check your receipt but you should scrutinize it too. I use their online coupon clipping and that seems to work well. However, while checking orders I was stopped at the door because my items were one off and something I paid for looking at the receipt online, was surrendered at the door. So I'm out $9.97 with nothing to show for it other than the online receipt that validates I wasn't a thief after all. In terms of ambiance don't bring anyone with you who has auditory issues. Overly loud music, and then competing beeping of fork lifts during customer hours. Between my daughters and I we have learned to get in and out ASAP. So my conspiracy theory for today is that self checkout is banking on something the customer does will benefit their pocket taking no responsibility that the person they have overseeing will help you in a way that benefits the customer.