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This place is a poor excuse for a Baskin Robbins out of cones, out of strawberry icecream no public restrooms for paying customers i can even see the locked restrooms doors.
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May 2023 by Pakistani Vlogs in Virginia USA
Poor service
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January 2023 by CEB
No soap in the bathroom. The staff doesn’t wear gloves and the place is filthy. I’m terrified I might get food poisoning from here. I love Baskin Robbins ice cream but this location is awful.
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July 2022 by BP DT
Manager and employees DO NOT WEAR disposable gloves while serving ice creams. No hair nets employee handles cash and scoops ice cream with unwashed hands .
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June 2022 by Yasmin Guevara
we were here with my son and this person came out very rude racist I listened to him I had waited a long time for an ice cream and iced coffee after they made me the drinks they told me I have to go make another line to pay this busy several people waited I told him to the cashier to please charge me that I had waited a long time and it came out very heavy and rude I have been to this store twice I live in DC but I will not go shopping again they are terrible customer service the customers pay their salaries they have to be nice not rude discriminatory because I am Hispanic and the other client was from the same country as her Ethiopian that is why she wanted to attend to her first they are both Ethiopian
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October 2021 by Hazem Elemam
Nice ice cream.. ?
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October 2021 by Ahmad Walid Nawabi
Cool staff
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August 2021 by Hazem Farouk Elemam
Nice ice cream.. ?
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June 2021 by Moqadas Habibi
Out of everything they charge you full price but they are out of ingredients instead of taking the money and not provide the service they simply can say they don’t have it I don’t recommend this location awful service
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March 2021 by Jennifer L.
Sent my grandsons in to get milkshakes - nothing fancy or complicated - vanilla shakes, and I've got to tell you, it was the worst milkshake I have ever had. Even the grandson (who will eat anything) hated it. I can only assume that the fellow who made it had no idea what he was doing and didn't bother to ask anyone. Frankly, I think the large cup ($5 each) probably had a scoop of vanilla ice cream (???) and was filled the rest of the way with milk (maybe), spun around a couple of times, and sent out to the customer. Just awful. Saved them for the pigs at home (who ate them). We were all so very disappointed.
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October 2020 by Tiffany Gomez
Service is TERRIBLE....
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September 2020 by Lee A.
This Baskin- Robbins store didn't get the order right, and when I attempted to call them to get it right, they never answered the phone. After 5 attempts, I had to drag the family back into the car to fix their error
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November 2019 by Tallie Dameron
Staff is so rude and disrespectful. Not sure why they have such terrible people working here. They never have basic items in stock, items that ice cream stores should have in stock. (Chocolate ice cream, snickers topping, cookie dough, etc) and they were rude to ME about it.
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July 2019 by ernest lloyd
Baskin-Robbins is great. Every type of store and restaurant you could ever hold for with magnificent views and scenery all around you. Great to visit when walking around Fisherman's Wharf.
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July 2019 by Robin R.
Would not honor national ice cream day 2 quart advertised special . Turned people away.
