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June 2023 by michael he
Really great movers. Showed up on time and worked incredibly efficiently. Also love how pricing and scheduling were both available online.
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December 2022 by Abby Newburger
Just had them do my move from DC to Maryland. They called before they arrived, got there early, and made fast work of the move. Highly recommend using them.
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September 2022 by George W.
I think this is my first ever Yelp review, just because I felt this company was so solid. Their booking process was incredibly easy, one of the only moving companies with their prices posted online. I booked all online, and was a bit worried if they would come at the time they said. We had a move scheduled at 9:30am, and I got a call that they were at our loading dock at 9:25am. There were 2 guys who loaded our apartment very quickly and then met us at our new place. They were very efficient and careful with our belongings. We were terrified our big sectional couch wouldn't fit through the door, but after about 45 min of struggling they got both pieces through and with no damage to the furniture or door. They were friendly and hard working, all for a cheaper price and easier booking than any other moving company I've seen. I highly recommend you use Baku for your next move.
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September 2022 by Kate J
These guys did amazing job moving my 2 bedroom apartment in no time. Professional and efficient crew wrapped everything so delicately and with care like they were moving their own home. Affordable!! Definitely BEST MOVERS! thank you
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September 2022 by Brittany S
Best Movers really stays true to their name. They really are the BEST! I have had nightmare experiences with other moving companies and spent way too much money. Best Movers has some of the most hard-working employees and offer extremely competitive pricing. I am a repeat customer and always recommend them!
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August 2022 by Duane Thorpe
Less than1 start off I had an option!!I had to hire someone to fix master bed that was not put together properly. My daughter has to get a new bed. That bed cost $800.00 and the company told me they are rejecting my claim to pay for the bed THEY broke!!!They are unprofessional and will break your stuff! The movers did a HORRIBLE job for a move less than 3 miles!!!!DON’T TRUST THE GOOD REVIEWS!!!! They are scammers!!!! DON’T USE THIS COMPANY IF YOU CARE ABOUT YOUR PERSONAL BELONGINGS!!The movers were very unprofessional and took their time moving us even when we helped them. They finished the job early by 1:30 and lied about the time they came and finished to get more money!!Their was trash left in the front of our lawn - packing materials. I had to ask over five times for my receipt!
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August 2022 by Alexandra O'Callaghan
We decided to hire movers last minute. Baku Movers was quick to respond and easy to schedule. The two movers showed up on time, were very professional and took extra care with our items (including wrapping furniture pieces). Highly recommend!
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August 2022 by ramona thorpe
Less than 1 star actually. They have resisted to pay for our bed that THEY broke, they didn’t put together our furniture- our glass headboard almost collapsed on us! They scratched and damaged several pieces of furniture and we even have missing shelves to our furniture!!! Unprofessional, unresponsive and they aren’t honest people. I had to hire someone to fix master bed that was not put together properly. My child has to get a new bed. That bed cost $800.00. It is now discontinued as it was part of a set. I need this replaced immediately as my child has no where to sleep.The movers were very unprofessional and took their time moving us even when my husband and I helped them. They finished the job early by 1:30 and lied about the time they came and finished.DO NOT BELIEVE ANY GOOD REVIEWS!!!There was trash left in the front of our lawn. I had to ask over five times for my receipt! DO NOT USE THIS COMPANY!!!!
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July 2022 by Jeremy G.
Baku moving was fantastic ! I would give them 6 stars if I could . The booking process was easy . It is one of the only companies where you can simply book online with upfront pricing. The movers arrived in a timely manner and quickly and professionally moved everything. They were extremely efficient, friendly , clean , and professional. They are also significantly cheaper than other moving companies but you don't have to worry about the level of service . Nothing was broken and everything was handled with care
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July 2022 by Erin M
I would highly recommend Best Movers. Herido (or Enrico-not sure spelling) and his colleague were fantastic. They called-and asked if they could come early because their other job finished early. Sadly, my loading dock was booked, but they said no problem and came right on time. We still had to wait a bit and they were so pleasant. They moved everything so quickly, and then when we go to my new location unloaded it quickly. They noticed my dining room chair was loose and they fixed that, as well as put beds together, etc. Very courteous. Clearly professionals and knew what they were doing. I also appreciated the communication ahead of time in booking this move. Very responsive and kind. It was all reviewed with me once they came as well-so no surprises in costs. Rates were very reasonable-came in under the quote even!
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July 2022 by Ramona Andrews-Thorpe
They broke my child’s bed and refused to replace it. They didn’t put together our bedroom set causing our glass headboard to come crashing down on us. They scratched and damaged over 5 pieces of furniture. Missing shelves from our tv/ bedroom wardrobes. Refused to give a receipt. Lied about the true time they started and finished to try and run up the time. The crew took several phone and snack breaks. This move was less than 2 miles. They are unprofessional and unresponsive! DO NOT USE THIS MOVING COMPANY OR BELIEVE ANY GOOD REVIEWS!!!! THIS COMPANY IS A NIGHTMARE!
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July 2022 by Marie Carillo
DO NOT CHOOSE THIS COMPANY UNLESS YOU WANT TO BE LEFT WITH AN EXTRA $1000 CHARGE AT THE END OF YOUR MOVE. The reason this company even deserves any stars is because the men who packed our apartment and moved us were very efficient, professional and great to work with. The interactions with the company, however, were absolutely TERRIBLE. We were told that our packing, loading and moving would be one flat cost (and this is a direct quote from their email): “Not any other fees.” We then specifically made it a point to send a list of every furniture item we had and confirmed the size of our apartment, because we wanted to make sure we were getting the proper size truck for our move. We were given confirmation of this. Our movers arrived in the late morning to pack our apartment and then loaded it into the truck in the afternoon. At 5:30pm I get a phone call saying that our items did not fit in the truck they chose, so we would be charged an extra $1000 to get a bigger truck or else they couldn’t move our items. They essentially gave us no choice as our items were already out of our apartment and in their hands, and given this was the day we had to be out of apartment we were stuck and had to approve it. SO ridiculous and infuriating, as again, we had confirmed our items with them and they told us everything was set for our initial cost. To top it off, the woman that called from Baku at 5:30pm said, again direct quote, “Oh, this happens a lot.” AGAIN, DO NOT CHOOSE THIS COMPANY UNLESS YOU WANT TO BE LEFT WITH AN EXTRA $1000 CHARGE AT THE END OF YOUR MOVE.
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July 2022 by Tatiana Russell
Fantastic service and communication - they sent multiple confirmation messages and arrived ahead of time on the day of the move. My move was completed on schedule (this literally never happens with movers in my experience!), and the movers were extremely friendly and professional. You sign a simple contract that outlines the terms of the service ahead of time so there are no surprises. Highly recommend!
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June 2022 by Ursula G
I needed to set up my move-in date a week earlier and everyone was booked solid. My co-worker suggested this company since she used them several times before. Not only were they able to fit me in at the last minute, it took the movers half the time as it did moving my things into storage. The gentlemen were very professional, nothing was broken, and they carried everything up several flights of stairs with ease. To say that I was shocked that the total bill came out to half of what every other company quoted me would be an understatement. I am a stickler for details and I'm so impressed with how this company and it's staff operate. If you are looking for a moving company please look no further than the Best Movers of Falls Church LLC. I will only and always use this company going forward. I can't say enough great things about this company. I am so glad that I found them and I hope that this post saves many people the frustration of dealing with other moving companies that are sub-par.
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June 2022 by G K
Good business till you have a damaged item, bad management and poor damage insurance. Read bad reviews first before you trust the 4+ rating.The movers broke our $1800 almost new TV and the management refuses to reimburse us for the damage at least half of the cost of it. They offered $300 and said that the contract stipulates that insurance covers only $.60 per lb.So if they broke a couch, they would reimburse a lot more than for a very costly piece of electronics. I’ve moved many times by myself and used movers, never had any issues except light scratches on furniture.The moving team was great though a bit slow…and the truck was a 26’, as promised. The move of 3 bed townhouse to 3 bedrooms townhouse. Lots of stairs, so I knew it was going ti be at least 4 hours. I was ok with the price.I’ll be going to a small claims court and try to get my money back for the damaged TV. I’ll update this review with the outcome.
