-
September 2024 by Zeresh John
The auto shop has been my natural choice in the area because of how well they treat their customers. They take care of you from the moment they receive your call. Brandy went so far as to give me employee discounts for services and recommendations were given keeping my budget in mind.
-
September 2024 by norman stiegler
Best auto repair shop I’ve ever used. They are very transparent and professional. They provide a great report during their vehicle inspection that gives you the information needed to make an informed decision. Couldn’t ask for a better shop.
-
August 2024 by Gordon Berg
Not the cheapest. Not the most expensive. Free diagnostics. Don’t try to fix something that doesn’t need fixing. You can trust these guys
-
August 2024 by Julie Meek
Excellent communication and customer service! Saved me almost $2k maintenance recommended and quoted by the bmw dealer.
-
August 2024 by Juan M
I brought my wife's car in for service and Brandy helped me. Not only was he very kind, but he was patient with me and explained everything in detail. She speaks Spanish very well and translated everything into Spanish for me in the report. He was very grateful for the time he spent with me. I will only come here from now on and will recommend them to anyone.
-
August 2024 by HUW Bijoux
I had an unusual tire repair job, and the folks at Auto Stop in Falls Church handled it super well, going above and beyond to find the unique parts required, and fast. They were very friendly and professional. Would definite go back.
-
July 2024 by Anna Sullivan
Everyone who works here is honest, patient, competent, and cares about the safety of their customers. I’ve been coming here for about fifteen years, and they’ve consistently been careful with my money. They’re always willing to explain which recommended repairs are urgent or safely issues, and which can wait. They have never tried to shame or pressure me when I haven’t been able to afford everything right away. When I’ve called around to other shops to compare estimates before authorizing a repair, Auto Stop always has fair prices.
The honesty and integrity of this shop has helped me tremendously, and I cannot thank them place enough. Bring your car here, and know that you’re in good hands. The sister location in Arlington is also excellent.
-
June 2024 by gerry fishback
Auto Stop does an excellent job on making repairs. They also do an inspection and take pictures to inform you on what’s past and what needs to be worked on you. You won’t find this kind of care with any other mechanic shop let alone dealers.
-
June 2024 by Rosie Dauval
I brought my car in needing to replace tires with dry rot and Auto Stop went out of their way to get it done and back to me by the end of the day. They will take good care of you and your car.
-
May 2024 by Gene Walker
This place is outstanding, exceptional customer service and extremely detailed, thorough and patience. Thank you again.
-
May 2024 by Kenneth Miles
They provide care and attention to detail and most importantly honesty about what is most critical to your car. Very thankful.
-
May 2024 by Jose Salinas
Certainly the best service, I am very happy for the work done.
-
May 2024 by Jay Hubb
Auto Stop is definitely a 5 star shop. Brandy is super helpful and sweet. She has great communication skills and kept me informed on my vehicle at all times. I would highly recommend this place to anyone!
-
May 2024 by Donovan Gallagher
After calling multiple shops and not getting any answers or call backs i found auto stop, i can't tell you enough how fast and great the service was from Brandy and Mark. I had an emergency trip and they were able to accommodate every need. I'm beyond satisfied and will recommend them to everyone. I snapped off a bolt and most places wouldn't even take the job, they took the time to explain everything and were just really kind people, i couldn't ask for more.
-
May 2024 by Sophie Williams
The people working at Auto Stop were so friendly and helpful! I don't usually leave google reviews but it was so hard to find an auto shop in the area that I trusted that I wanted to share it with other people!
I had a puncture in my tire and was driving on my spare, I just dropped into their shop and asked if they could patch or replace the tire, if need be by, the next day. They let me leave the tire with them and they stayed in constant communication with me the whole next day, by laying out my options when the tire couldn't be patched, sending me different types of tires and prices, and by getting my permission to order the new tire. They were able to order and receive the tire by later that day and they immediately texted me and I drove over for them to fit the new tire to my car by the end of the day!
I loved their service and their amazing communication throughout the process so much that I am bringing my car back to them next week for the more serious repairs I have been putting off! I would highly recommend them to anyone!
