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January 2024 by Cristin M.
They were very helpful. Had car towed to them. Did 47 point check and sent pictures in a report about all things that needed to be repaired. Called and discussed report. Completed work quickly replacing my throttle. Costly but any repairs are costly. After I picked up car still did not feel completely right and took me for a test drive and told me that the whine in my car was my transmission and there was a hesitation but could get back to NY. Mechanic was very knowledgeable. However the transmission did fail not to their fault but due to a flaw in Toyota transmission. AAA Held my keys to give to tow truck to transport car to Toyota and called me to let me know it was picked up.
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December 2023 by Marc M.
Dropped by for an international driving permit. They set us up very quickly with pictures and the requested document. I think I was photographed and on my way within maybe 10 minutes. If you value efficiency, this is the place.
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November 2023 by Traviie B.
**This review is long overdue but I really wanted to make its out there** Unfortunately I was the victim of an attempted theft so I had my vehicle towed to this location. This was during Labor Day weekend, my regular shop was backed up for a month, so this was the only place open and available (now I see why). After the insurance process was complete and waiting on an ordered part to arrive, my car was ready to be picked up. Now I knew they were going to try to make more money and do an "inspection", all mechanics do it. Since I've bought my car I only take her to two places for REGULAR maintenance, so I know exactly what she's due for at all times. Plus, my car is kind of special 2015 with less than 90,000 miles. And I try to make sure I know where the mechanic should be when I bring her in. With that, I knew I needed my brakes changed, and that's what they recommended. Ok cool, I let them do it, and the only reason I did was because I had to go out of town for an important event and I still had my rental and with timing i was in a bind. The next business day they called again, and she was ready. This part is wild, they were fishing... They said my battery was bad and need to be replaced, negative, that battery was less than a year old. True, they can be defective, I'll just exchange it for FREE at AutoZone where I bought it. So I said well just charge it. He said they did for 16 hours, but you know how someone tries to plead their case? That's how his voice sounded. I said no I'm ok thank you, that battery is good. He said "So you want us to put it back?", tf?!? So I looked up the battery I got because I was definitely going to check it before I paid anything. I picked her up and when I got home and parked her, I tried to clean the windows with the wipers, but they didn't work. I was like omg why didn't I check this! But usually those parts use a connector to plug it, so I took off the cover to see what the issue could be, and yup, it wasn't plugged it. Now...I'm not going to say it was done purposely, it could have been a mistake sure. But the way they were operating, I'm not 100% sure it wasn't. All I know is I'll never take my car there again. This was my experience... I strongly suggest you take your vehicle elsewhere for repairs because this is not the place...
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November 2023 by Ellie F.
Super disappointed. Took my car in for an oil change and they tried to get me to get $600+ of unnecessary auto work (confirmed with another trusted mechanic that my car didn't need it). Won't be returning to this location. I suggest going elsewhere for your auto work.
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August 2023 by Chris S.
Great place to have your car serviced. They do a great job on oil changes which include a tire rotation. Nice people at the counter. They get busy, probably best to call ahead to make an appointment.
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August 2023 by Ilene M.
Very helpful in buying discounted tickets. Informative and pleasant is hard to find these days. We appreciate this travel perk with our AAA membership.
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January 2023 by Jim B.
I went there based on other reviews to get an International Driver's License. I walked in with a filled-out, printed application which I downloaded from their website. I was helped immediately and courteously. They took my two required passport photos on site. Less the $25 later, I was out the door. He lost in 15 minutes.
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December 2022 by Charles M.
Excellent service provider for members' superb deals on high-quality new tires (Continental) with tire hazard warranty that covers damage to sidewalls of tires.
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December 2022 by Antonios S.
Brought my car in for tire installation and an alignment right before Christmas. Car was making a clunking sound afterwards. I called the day after Christmas, and they took me in and fixed the issue (a tie rod bolt needed tightening) immediately. Tech showed me the issue and let me do a test ride to make sure it was rectified. While needing to go back is not ideal, the shop fixed the issue and made it right without question. Would recommend.
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May 2022 by Alice J.
A spacious, updated, brand-new AAA office conveniently located near Seven Corners (in a plaza across from the Eden Center). This seems to be a full service location with car repair, travel desk, insurance desk, and all. Came here to get international driving permit (since we don't own a car, this is exotic for us). The process took longer than we thought but she's very nice. This office even offers coffee (there's a corner marked cafe). Restroom (even though unisex) is clean and spacious (one for the staff and one for guests).
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February 2022 by scott j.
Got a flat tire just before leaving town. AAA towed car to the center, we worked out the details over the phone and they kept my car for the week I was gone. Very nice and helpful staff all the way through.
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October 2021 by William K.
Either, I don't understand the value prop of AAA or they don't offer the value they once did...60 years ago. Until today. I stopped by needing an international drivers license. Literally walked in, and 20$ later, all completed in 10 minutes. Moreover, these guys were ridiculously nice. Like painfully, nearly annoyingly, nice. 5 stars. Would recommend.
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March 2021 by Yilan J.
Very professional, clear pricing. Been here a few times for tires and alignment. They now have multi year alignment plans.
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December 2020 by Kathryn M.
DO NOT TAKE YOUR CAR HERE! I had to have my car towed here and I should have just paid the extra cost to have it towed somewhere competent. They misdiagnosed the problem twice wasting my time, all while trying to convince me of completely unnecessary "repairs" they needed to do to try to get more money out of me without actually fixing the real problem. The actual problem was clear to every mechanic I've talked to and should have been easy to figure out. Absolute waste of time and money.
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December 2019 by Kris F.
The staff members were very professional, knowledgeable, and friendly, they performed quality work, and the cost of the service was reasonable. The waiting area was clean and comfortable, with free water, coffee, and WiFi. My car service experience was excellent. After previously having my car serviced by the dealer, where the staff kept me waiting and tried to up sell me on services I didn't need, this was a breath of fresh air!
