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March 2024 by Chris T.
Went in recently for a setup on my guitar. The staff, beyond great. Explained everything, asked questions, and helped me. Everything was within the quote. As a newer player, having people be so warm, open and helpful was great. A shop I will be back too. Such a great place for the work.
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January 2024 by Roderick V Wenner
Friendly staff, and the owner is such a down to earth guy. It was great talking to him and it is always a pleasure checking their store out.Most importantly, they helped a small business out. I work at Tuning Fork Repair in harrisonburg Virginia. in December, our humidifier died on us and our guitars were SOL. I knew Action Music ran a tight ship with the best equipment to preserve their vintage guitars, so I instantly called them, asking what humidifier their would recommend. I wasn't sure what response I would get, but whoever answered the phone instantly gave me recommendations and even where to find the best prices for humidifiers. They really saved us. And for that, one day, I'll buy my first vintage axe from Action Music. Thanks guys!
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January 2024 by Tyler Rose
A true guitarist's shop. Inventory is incredible; and, the guys there are ~helpful~ virtuosos. (Some virtuosos are not helpful at all. These folks are top-notch).
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December 2023 by Alan Ace Cooper
Best service for current and vintage guitars and basses. CrAZy selection of vintage and modern guitar amps and effects. Highly knowledgeable staff too. And…. If they don’t have what you want, they have no problem pointing you in the direction of someone who does!
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December 2023 by Scott M.
So rarely do I get the WOW factor from a small family owned music store, but WOW. This is a jewel in the rough. It is a great location, the staff is super knowledgeable, and the products are top of the line. I am in aw with a ton of there products. I will be back
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December 2023 by X X.
Just a bunch of people who genuinely love guitar and gear. Unique stock, knowledgeable staff, and even though I wasn't ready to buy I was treated with a ton of respect. Got pretty busy too, but they were really attentive to everyone. I feel fortunate to have a shop like this in the area.
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November 2023 by Xaiban Adamantay
Brought my guitar in for a standard setup. In the 2 years of ownership, had no idea it had the potential to play as great as it does . It's like a completely new instrument!Matt is a master Luthier with 37+ years of experience. He explained exactly what needed to be done, how, and why very patiently and clearly. I got schooled on many things like pros and cons of various gauge strings, how that tension affects the neck, frequency (and necessity) of periodic tuneups....the list goes on. It's the kind of information that isn't easy to research on the internet because there's so many nuances in maintaining the instrument. I could immediately see his passion and respect for each and every guitar, as if each had a soul.I chose this shop over all the others nearby because of the profiles in the "about us" page and overall professional/tidy look of the shop. Matt adjusted my guitar in one day after listening to my needs and guiding me EXACTLY to what is best for me; not overselling a service or taking advantage of my ignorance. I'll be back with my secondary guitar because of the exemplary customer service and unique collection of beautiful stringed wood instruments that are not just guitars. Truly a gem I'll continue to mine!
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November 2023 by Xaiban A.
Brought my guitar in for a standard setup. In the 2 years of ownership, had no idea it had the potential to play as great as it does . It's like a completely new instrument! Matt is a master Luthier with 37+ years of experience. He explained exactly what needed to be done, how, and why very patiently and clearly. I got schooled on many things like pros and cons of various gauge strings, how that tension affects the neck, frequency (and necessity) of periodic tuneups....the list goes on. It's the kind of information that isn't easy to research on the internet because there's so many nuances in maintaining the instrument. I could immediately see his passion and respect for each and every guitar, as if each had a soul. I chose this shop over all the others nearby because of the profiles in the "about us" page and overall professional/tidy look of the shop. Matt adjusted my guitar in one day after listening to my needs and guiding me EXACTLY to what is best for me; not overselling a service or taking advantage of my ignorance. I'll be back with my secondary guitar because of the exemplary customer service and unique collection of beautiful stringed wood instruments that are not just guitars. Truly a gem I'll continue to mine!
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September 2023 by Phil Crouch
Very cool shop with a great staff. Everyone was friendly and knowledgable. My acoustic-electric guitar was having an electrical problem, and they got it working again in less than two days. When it took more repairs than they had expected, they didn’t charge me any extra labor fees. I will definitely be returning!
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September 2023 by Imani Carrington
The staff was super nice and knowledgeable. They helped me get set up to try out a couple basses and then when a small piece of the used bass was damaged, they knocked off some price and showed me where I can purchase a replacement piece online. I really enjoyed my experience here, especially after a bad one at Guitar Center.
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September 2023 by Earl “Vape Man” Carter
Action music has employees who know what they are talking about unlike most G.S, stores. I find most of the things I need for my guitar they keep in stock or they can order it for me. They are a little on the pricey side, but like that old saying " you get what you pay for " go check them out for yourself.
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August 2023 by Demetri Workman
They really did their best to look out for me and my guitars whenever I dropped them off to be serviced, staff also goes out of their way to cater to your personal needs and interests
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July 2023 by Jared O.
Awesomeness! This is a must stop-by store for any musician! Incredible staff, great stuff!
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June 2023 by Ralph Sordyl
Matt and the fine folks at Action Music are amazing. Great selection of gear and very fair prices.
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June 2023 by Jamey B.
Matt and team at Action Music are just so great. In the era of big-box stores, Guitar Center, and the like, it's so refreshing to have an option that focuses so much more on excellence. I've had work done on a few different guitars, acoustic and electric, and I bought a ukulele for my daughter, and other accessories. They also have a great selection of guitars and basses, and their staff is so friendly and helpful. Very reasonable pricing, also!
