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November 2024 by Nathanael Toy
James Allen was fantastic to deal with, I ordered from Canada and my order shipped a day early and arrived within a couple of days, they have such a great selection of setting sand diamonds and the package it came in was fantastic, I was really pleased with the ring and my fiancé loved it, plus they always seem to have deals going on! Sizing was accurate and I’ve been referring all my friends to them
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October 2024 by Gerry Guerra
As advertised. Absolutely gorgeous.
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October 2024 by Julie Karron
Amazing company. My ring is amazing!
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October 2024 by Suzanne Y.
Love, Love, Love!! This DC location allows you to pick up to 3 loose diamonds you are comparing online, and view them in store via an appointment with their gemologist. I highly recommend this service as I was surprised how diamonds look very different online versus in person. Just take care with what you order because you are going to fall in absolute love with the biggest and the best and the most expensive guaranteed!! They also have bands you can try on in their design center. My channel band was not available in store and they would not bring it into the store so luckily it's exactly what I wanted. My understanding is you have 30 days to return or exchange if you want something different.
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October 2024 by Jojo
Our wedding bands are absolutely stunning, we loved them! I got the 4mm low dome in 14k gold, and my finance got the same one in 6mm. The engraving is beautiful and just what we wanted. The rings are very true to size, and fit snug, be sure to think of weather conditions, summers the rings fit super tight and winter the ring is easier to slip off.
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October 2024 by Mark Palazzolo
James Allen is phenomenal!! The staff is amazing, compassionate, caring, and very helpful. They helped me design an outstanding amazing beautiful ring.
The quality and appearance of the ring was better than expected, and the price point extremely reasonable for suck a beautiful piece.
They are now my jeweler for life!!!
Thank you JA
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October 2024 by Shanae Brooks
I had such an AMAZING experience! Both of the ladies that helped me and my bf during the process were great! Very informative and the variety of rings! Thank you for everything!
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October 2024 by Michael Meza
Good customer service. Some errors on the webpage.
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October 2024 by Ryan Chamblee
My fiancé surprised me with the most beautiful engagement ring from James Allen. He said everything from the start process to him getting on one knee was made to be so easy and flawless thanks to this company! I am head over heels for my man… AND I am in love with this ring. ?
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October 2024 by Dwight
I would have given a 5 star but authentication certificate with the tennis bracelet is my only dislike. My wife loves it and has not taken it off
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September 2024 by Daniel Schmid
Great service . They replied to all my questions in matter of seconds. Delivery was on time .
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September 2024 by Zachary Broussard
Really, really good experience. Ordered a diamond engagement ring online - ordering process was very straightforward with ordering a setting and a stone. New fiancee loves the ring.
Customer service was also very helpful when unforeseen circumstances came up and I had to receive the ring a day earlier to fit a schedule - they made my ring a production priority and overnight shipped it at no cost to me.
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September 2024 by C.A De Lange
Super fast shipping. Already delivered after two days!! Beautiful earrings and fantastically packaged in a beautiful box with certificate of authenticity
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September 2024 by Sam Isserman
Don’t trust their “lifetime warranty”, it’s all smoke and mirrors. I purchased an engagement ring from them 5 years ago. The diamond prongs broke free from the setting today. The repair cost was almost as much as the original setting, even though they said they were “crediting me” for the original setting. Be careful to read the fine print on their lifetime warranty very closely.
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September 2024 by Brad Dillon
This is going to be the THIRD resize I have gotten since I was sized at this location. I haven’t been able to wear my wedding ring since the day I got married since it’s over a size too big
Avoid at all costs
