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May 2024 by Carlos Montenegro
Drove Up to Facility on 4/19/24 to dump shingles. Upon arrival I asked the scale attendant to confirm pricing. She proceeded to point towards a pricing sheet on window. $122.79 Ton (3) Ton Minimum. Environmental fee $26 and some waste water fee 6.5%. I was charged a total of $584.72. This sum is higher as they charged me $149 per ton instead than the posted price. I ask the scale attendant and she said there was nothing that could be done.- Their invoice 2.84 Ton = 447.00- Waste Water Managemegt Fee All tho I dumped shingles $64.81- Energy Charge $72.91Consumer complaint will be placed with Fairfax county because this is theft.
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January 2024 by Manju Goel
Customer Service is very disappointing. Don;t return phone calls and always changing staff and no follow ups.
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December 2023 by D&H TIRE AND AUTO REPAIR
2 words: Efficient service
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December 2023 by D Alexis
Horrible customer service, all automated takes forever to get live person on the phone
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April 2023 by William Braband
They charge overages if the dedris in the container is even 1" over the top
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January 2023 by Higinio Cervantes
I like use Google map,
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January 2023 by samuel rhee
It is.my pleasure to work together with WM.Service: Trash removal & disposal
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January 2022 by Martha Newman
We pay monthly for a lock on our recycling container because people were dumping trash in it and we were hit with high fees. However, the driver regularly leaves the locking bar in the unlocked position. I have communicated with Waste Management about this many, many times. There seems to be no way to resolve it, although when I am hit with another recycling contamination charge I will refer them to my previous complaints.