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February 2023 by Robert W.
Pharmacy staff are insufferable. I'd get different explanations on why my rx couldn't be filled. I've complained never heard back this place sucks
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September 2022 by Hank E.
On 9/14/22, my wife was planning to pick up some pictures she sent to their photo lab online. However, she ended up getting a random text from someone that ended up with her pictures. The anonymous person confirmed by sending a photo. This is a privacy issue(a random person knows my wife's first and last name, along with a picture of my 12 month old son who had no clothes on) and they did not handle the situation properly. My wife called them to let them know of the mix up and they made sure to reprint her photos for pickup.Later in the day, my wife left to pick up the photos and expressed her frustration politely, however it fell on deaf ears. All she was given was a nonchalant "sorry" and "this never happened before". Its unfortunate that the only way she would have had an appropriate response was if she pulled a "Karen" and made a scene, or maybe if she wasn't a minority. Apparently, Walgreens does not think that giving out customer personal information along with unclothed baby photos to the wrong person is of concern.
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June 2022 by james b.
We've used this outlet for our prescriptions for years but are moving them elsewhere. Pharmacy staff is perpetually confused, and often, when we try to straighten things out, rude and dismissive. A particular problem: automatic refills. Sometimes they get them right, sometimes they don't. We've run out of important medication because they notified us a prescription was ready - but it wasn't. They've told us they'd have to call the Dr. to renew, even when it's clearly labeled that we have X number of refills available. Their service is completely unpredictable, which is not what you want in your medication dispenser!
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April 2022 by Maria C.
Horrible! I was in the Walmart and they had JUST announced that they were closing and to wrap up all the item and leave. I was looking for my significant other in the store and couldn't reach him via phone. All of the sudden this lady comes up and tells me that the store is closing (mind you this lady was following me around the store since I got here !) So I let her know I was looking for my significant other so we can leave and she also remarked that she was also going to look for him to let him know the store was closing. As if we didn't all just hear the speakers??? It was not one breath after the announcement! She was very arrogant, rude, and unprofessional.
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February 2022 by Patrick C.
Another convenient location for Walgreens, I have never had anything but positive experiences dealing with the store. The parking lot can be a little bit of a challenge because it is an older center with a narrow isles that are long and traffic came back up getting to the stoplight. However the store itself is well organized and efficient, and the pharmacist has always been a wonderful asset. I
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December 2021 by Dennis M.
I never thought I would leave a review of a pharmacy but here I am . Just went online to schedule a booster. It ended up being 38 miles from my house. Once I got here it was pure out of control. I had an appointment but the line was very long . First they could not find my reservation . I asked the attendant if she wants to see my confirmation. She said no and continues to look for it on her computer. She did not speak very good English as well as all the other employees. A woman in front of me went off of the pharmacy. And I wish I would have shot a video . She was complaining about the poor service . I just thought it was just a bad day for that customer . Then one after another the same issues with other customers was happening. I mean it was a train wreck. Then it was finally my turn and they could not find my reservation and I had to fill out all the paperwork again. Then wait in the longest line. Some people have been here for hours waiting . I almost do not want them to put a shot in my arm . Customer after customer are all complaining. This place should not be in business . Someone needs to shut this place down. I would never get a prescription filled here. You have to see this to believe it . I feel I'm in a third world country.
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October 2021 by Melanie Y.
First time here and won't be back. Danielle is a miserable person and should probably not work in a pharmacy. She refused to run my flu shot through my health insurance even though I told her it would not work for my pharmacy insurance (Caremark). I explained that the website said you could use health or pharmacy insurance. She insisted that "contract had run out?" She ran her mouth the entire time telling me why it wouldn't work and then voila "oh it went through". This pharmacy runs one line for prescriptions and flu shots. Ridiculous waste of time. I arrived on time for my shot but by the time I got to the front of the line, ten minutes had elapsed. Danielle commented to another employee that I would go after the person scheduled 20 mins after my appt. The cute part about this is that it was a couple that scheduled their appointments 20 mins apart. It's really fun to stand in a long line when you are nine months pregnant and supposed to be on bed rest. One of the pharmacy employees doesn't wear a mask even though it is supposedly a company policy.
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October 2020 by Tanya D.
The pharmacy staff does an exceptional job filling prescriptions much quicker than expected. All of the staff members are so friendly and helpful. I only gave four stars because the parking lot is a hot mess. This location is wonderful!
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June 2020 by Taylor M.
Okay there is no reason a return should take 15 minutes. Train your cashiers...also during a pandemic I don't want to touch the screen that a million other people have touched to enter my phone number...just ask me for it. 1 star because the return was conducted but I almost left with no money because the cashier thought the return was going back on my card when the receipt clearly said cash...
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March 2020 by Sami C.
Great place, i got all my pharmact stuff from here, also great customer swrvice, i reccomend
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November 2019 by Mary P.
Do yourself a favor and don't use this pharmacy, ever. I transferred a script there from CVS, they said they couldn't use my coupon which I had been using at CVS for years. After making a trip there, calling the drug company, and calling back numerous times I was told that corporate will not let me purchase this script out of pocket because I have insurance. They are wanting me to buy their generic and run it through my insurance where they make more money rather than use my coupon. The script is being transferred back to CVS. They are rude and inept at this Walgreens. I am allowed to purchase out of pocket, they just won't use my coupon from the manufacturer which is totally valid in any pharmacy.
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August 2019 by Kristin F.
I am giving this Walgreens 2 stars because typically their pharmacy's service is good. However I have recently had a very poor encounter. My mother is currently on home hospice and her hospice doctor ordered liquid morphine. The hospice nurse called this pharmacy and they said they were in stock. Unfortunately when I called to see if the order was ready for pick up, the pharmacist told me that the hospice ordered 3 bottles worth of morphine but they only had 2 available. I asked if it would be possible to pick up the 3rd bottle at a later time because I was worried about running out. The pharmacist said probably not (???) but that the amount ordered "should last two weeks". I was ultimately skeptical from the beginning because I know the hospice agency ordered a dose of morphine every 4 hours around the clock but also ordered it every 1 hour as needed for pain and shortness of breath. My mother has pancreatic cancer that has spread to her lungs, liver, and brain so unfortunately I have needed to give her the morphine once an hour for most of the past few days, leading one of the bottles to already be used and only one bottle left. When I called the pharmacy today to see if my sister could pick up the third bottle ordered, the pharmacist told me that we would need to contact the doctor for another order. When I asked why we couldn't complete the first order, the pharmacist told me that she had reached out to the doctors (hospice) office when it was ordered and they said giving two bottles was fine because it should last and then they can reassess. As a family member supporting a person who is dying, I don't want to have to be on the phone with the pharmacy constantly checking to see if medications are in stock or asking why they aren't giving the medication amounts that are ordered. I understand there is an opioid epidemic, but this is making it harder for people who really need pain medications and making their families suffer because of the need to constantly be going to the pharmacy and being told they do not have enough pain medication in stock. I have no idea why this pharmacy would call a doctors office and ask if the amount of medication they could supply "would be okay". It's not a pharmacists role to judge how much medication a patient needs, it's the role of their doctor/hospice. If this Walgreens didn't have the amount of medication the doctor ordered, they should have supplied what they had and then been willing to supply the rest later. Or say that they could not fulfill the order. It's unacceptable that coordinating all of this has taken a lot of effort while I'm trying to care for my mother.
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June 2019 by Tim R.
For the pharmacy, it was never great but has just become unusable terrible. Staff is rude and argumentative, every time I go there's a different "policy" that then doesn't exist the next time. After the third time of leaving with two of my three prescriptions and being told I'd have to come back the next day I've given up I'll just find another pharmacy.
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November 2018 by Mike R.
On a plus note it's usually cheaper than CVS. Yet is that a ringing endorsement of a store for just "this and that?" To a degree yes. First off their pharmacy staff is super. They deserve credit for the expertise, efficiency, and also being great for the whole family's flu shots. I have found all to be super, yet where's the blood pressure machine one would expect? The waiting area for prescriptions is among the best, as it has very comfortable chairs in an alcove. As for the store it's organized chaos. I dread check out due to long lines and few employees on duty. They do their best, but the way the registers are set apart from cigarettes and other behind the shelf items is a logistical headache for the workers no doubt. The organization of the store could be better, and there's no rhyme or reason how things are categorized. It's always unique trying to find at least one item. Their phone number savings that's based upon what you spend is a nice feature. They have a good amount of choices. If you're looking for deals on chocolate gifts or some fun seasonal items, you can get them here. If in a pinch for a kids toy, they have a better aisle than their competitors in the drugstore business. I will give this a recommendation, but you are obviously still going to pay more for food items and such. As for what Walgreens is there are more interesting places, but at least you can get the basics here.
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November 2018 by Nina R.
The store is always super organized, clean, and easy to find what you need. The cashiers are polite and friendly enough. They have a great selection of make-up and hair products, cold medicinces, and tons of snacks if you get the munchies.
