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July 2024 by Elizabeth Tilot
INCREDIBLY frustrating trying to fill a prescription at this location. Never have I had so many issues. I've been on the phone with the doctor and insurance company while trying to pick up a prescription. The techs need better training. This was for vyvanse that needs a PA. Telling me I owe $400 while never running the insurance is basic af training.
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July 2024 by Kaushal Amin
Quick, convenient, and staff are friendly
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July 2024 by Ashima Mehna
Walgreens is the worst company I have ever seen. They have no regard for the patient at all. They have a prescription from my doctor for 14 tablets. I only picked 8 since CVS mail in prescription was delayed but they refuse to fill it even though their system says it is being processed. Never use Walgreens as a pharmacy. They are the worst
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May 2024 by adam goral
I stopped in today to get my medicine. The asian lady and dark skin guy who was in front desk literally wasted 10 minutes figuring out the medicine which was standing right informt of him.
They simply said there is no eneough time proceed and send me awat without thinking or asking how much i needed the medicine.
When i told them i need it tonight he said well we are closing soon come tomorrow. Absolutely ignorant and rude people. I will complain about this all the places i can do.
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May 2024 by Suzanne Ramirez
I came in to ask for inisulin refill. I was out of inusulin which can kill me. The pharmacist joan sok did not even looked at my face and said we are closing in 7 minutes and he cannot process my order. I will do my best to bring this attention to all the legal entities. This won’t be staying as a bad review. If he doesn’t care about me he is probably same with other which can potentially hurt one’s life.
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April 2024 by mohammed ibrahim
Worst customer service at the pharmacy .
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April 2024 by ADEL ALKHAMISY
Today, around 4:00 PM on 03/21/2024, I encountered a frustrating situation at a pharmacy. I was there to pick up a prescription and was informed I'd need to wait 20 minutes for it to be filled, which seemed reasonable at the time. So, I decided to wait in my car. After waiting for 30 minutes without receiving a notification, I went back, only to find a queue of five people. Once it was finally my turn, a different pharmacist informed me that the medication I was prescribed is controlled and that I would have to return in three days to pick it up.
I can't help but feel this situation could have been handled much more efficiently. If I had been informed of the three-day wait initially, I could have used my time more productively, especially since I had classes to attend. This experience felt not only like a waste of time for both parties but also disrespectful. It's perplexing why, with my contact information readily available, a simple phone call couldn't have been made to inform me of the delay. Consequently, after I retrieve my prescription in three days, I plan to switch to a pharmacy that values customer time more highly. I would advise others to consider doing the same, based on my experience.
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April 2024 by Adam Chiou
Both the Walgreens company and this particular store on Main Street in Fairfax Virginia. Even though I had 3 different vaccines at the store before and my insurance never changed, the company’s website lets me book the appointment that they don’t have the vaccine in stock and then claimed they don’t accept my insurance. Why don’t they check their stock and the insurance eligibility before letting me book the appointment and to add insult to injury, the receptionist had a snarky attitude and the store manager for the pharmacy just stood there and said nothing. Not even a word of apology.
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April 2024 by Melinaz Javan
Fatima is a gem in the world of beauty consultants! Her knowledge and passion shine through in every product recommendation and skincare tip she offers. Not only did she help me find the perfect products for my skin, but her genuine care and attention to detail made the experience truly delightful. I trust Fatima wholeheartedly and would recommend her to anyone looking to elevate their beauty routine with confidence and expertise!
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April 2024 by Renee B.
It took 13 minutes to buy one pack of gum. That's right; 13 minutes. I was second in line the entire time. The cashier did not say one word to me. There was no: I'm sorry for your wait, no remorse, no attempt to get someone else to help me, nothing. Yet she spent an inordinate amount of time assisting someone who couldn't figure out how to use one of his cards. I guess she just didn't like me, even though I stood there and didn't say anything. Then when she rang me up, my one pack of gum cost $2.10! I was shocked. I paid, and I was not even offered a bag. This woman said less than five words to me the entire transaction. Wow.
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February 2024 by K M.
Consistently poor customer service over a few years - rude employees and inefficient pharmacy. Prescriptions are often not ready after text is received indicating that they are, staff is not helpful when attempting to transfer or change a prescription, etc.. Response to an in person complaint was apathetic. Choose a different Walgreens
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February 2024 by Ann Marie Lynch
Shannon and Zafor:I want to compliment Shannon for their patient help as I stumbled through making my first ever photo album which was to be a gift for my adult children for Christmas! I had absolutely no idea how to even start, much less what to do. Shannon was so helpful and encouraging and spent so much time with me while managing to take care of other customers at the same time. I never felt judged or hurried, only supported and encouraged by them.Zafor (I hope I have spelled his name correctly) was also extremely patient and helpful a few days later as I tried to make a different book. I was in there so long, it was approaching closing time, but he worked with me and went above and beyond in helping me get the correct pictures uploaded from different sources.Though it is about 1 1/2 months now after their help, I felt it was extremely important to let it be known how personable and helpful they both were and that they delivered outstanding customer service.
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January 2024 by Bahar Boostan
I'm so grateful for Fatemeh. She helped me find the perfect gift for my friend. She made my shopping experience so much easier and more enjoyable.
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January 2024 by Elahe Emamifar
I had a great experience at Walgreens recently thanks to Fatemeh. She was so helpful and friendly, and she went above and beyond to make sure I found what I was looking for. I will definitely be back to this Walgreens again!
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December 2023 by Kenny Palacios
I love going to this Walgreens the staff is very friendly especially Fatemeh she is in the beauty area she is always friendly and looks for a way to make you as a customer happy with her help
