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July 2024 by Michael Stover
I was expecting a package today on my day off. I was informed that the package was returned to the distribution center as there was "no authorized recipient available". However, I was sitting by the front door waiting for a knock that never came. I was then told that I will have to reschedule my delivery or come pick up my package (that I have waited for over a month now) tomorrow at my inconvenience. I am EXTREMELY displeased and frustrated.
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July 2024 by Hua Zhang
Super rude staff, refused to listen to my problem and told me there's nothing they can do.
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July 2024 by Laura Jimenez
I have no words to express how insulted I am with the staff of this place. I hope that no one's emails ever fall into this office because of the loss of my package. I was left without hiring a job since this package contained very important papers. Jeremías is my delivery man, all the responsibility is theirs bad bad bad bad I hope they close this establishment or change all the staff.
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July 2024 by Daniel Graifer
Had to sneak into what I think was the employee lot as there was no other parking.
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May 2024 by Mousa Murad
A special thanks for the staff and specially thanks for MS THAI
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May 2024 by Melina Cortes
They're so overworked and short staffed that it's affecting their ability to function and communicate.
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March 2024 by reynold cuevas
No option to give this establishment 0 star, that is what they deserve. Rude service, and very unprofessional. I went for a passport renewal and was denied because of my expired license. they turned me away with a hurry without explaining that there is an option to present a secondary ID. After some research On the US GOV Page I discovered that is possible to renew your passport with a expired lisence as long as is combined with another secondary ID. Voters Id, SS card, Year book picture, Identity Affidavit and many more options. I guess they were in a hurry to chill in the back. I asked the woman " how can I renew a passport with expired license, or renew my license with an expired passport" She said " That is your problem" WOW customer service....After three weeks I finally received my passport thanks to a Post office located at Manassas, much of an improved experience and staff who actually care about you. So yeah... chingchangchong lady if you are reading this, remember YOU CAN RENEW YOUR PASSPORT WITH AN EXPIRED LISENCE, do your homework.
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December 2023 by Brittany L. Singer Shirley
We’ve all had terrible post office experiences however, today I had GREAT interaction and felt compelled to leave a positive review. Anwar helped me with an envelope that was returned to sender, and another package that was a gift for a friend. Anwar took the time to insure both packages arrived on time (peak holiday season) and at the most affordable rate. You put all these negative reviews to shame, Anwar. THANK YOU!!!
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December 2023 by Lauren Fyfe
mostly I have found the staff helpful and friendly, and the location is convenient, no problems parking.
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December 2023 by Jessica Welter
The rudest person I’ve ever seen on the universe is here in the post office, Fairfax every day ALL DAY LONG. Watch out this woman called “YOUNG”Asked her a simple Post Office question and she looked at me into my eyes and didn’t bother to answer. So rude the whole time she was processing the stuff talking like a recorded messages.All of my colleagues experience the same thing with this person.
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December 2023 by J. A.
Trying to park in the P.O. lot for the 22031 zip code is near, or next to impossible. Since the new townhomes were built across the street, the P.O. employees take up nearly all the available parking spaces, leaving perhaps 5 spaces for customers. I realize the townhomes took away parking spaces for employees, but something must be done. Whether it’s to enlarge the lot, or park employees cars in the spaces unoccupied during the day, that the mail vehicles are otherwise parked. I’m simply attempting to stop in to check a P.O Box for mail. PLEASE! Do SOMETHING!
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December 2023 by TDA
Long wait, but service was fine.
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October 2023 by sean l
just wanted to give a shoutout to thi, young and anwar (hope i got everyone's names correct) for always being so nice and helpful when i have to send out a package - thank you!!!!
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September 2023 by Kyle
I've gone to this USPS a couple times in past years. It's by no means a fast experience, but it wasn't bad. Looking at different USPS locations across northern virginia, it seems most are rated 2/5 or worse. So if you're trying to find a well rated location, you might just want to go to the closest one instead. They are all pretty poorly rated no matter where you go
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September 2023 by M M
Worst service of all. I get the "not delivered note" in mailbox every single time and have to go to UPS office to pick up the package. The driver is lazy and does not deliver the package to the Apts doors. Meantime, Amazon, Walmart & IKEA continue to deliver at the door.
When asked they say that some packages have been lost in the past and UPS stopped delivering to Apts. That is not a reasonable excuse. They should deliver the packages at each Apt door just like other carriers do.
