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March 2024 by Tom Saporito
Thanks, Patrick! I appreciate your help with my notary documents! You knew exactly what it needed ??
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February 2024 by Tonya Baker
At the UPS store Allen-Michael was so knowledgeable and professional when helping me. He explained what I needed to know and knew what to tell me with out my even having to ask everything. He was a pleasure to work with and I will only be using the UPS store at East Fair Lakes, in Fairfax VA. I have noticed that not all stores are equal. This store is honest and does the right thing by their customers.Thank you for helping me send my daughter something special along with my Aunt. Oh and the other representative was very nice and polite too.
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January 2024 by Umakant Kori
Came for notary service. Quick, no-nonsense, straight-forward (when the banks wouldn’t budge claiming “VA law”, which, one member in our party being a lawyer himself, knew not to be the case with this set of documentation). Much-appreciated. Thank you!!!
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December 2023 by Caitlin Gallagher
Overall, I have had a great experience here. I have been doing business with this branch for over two years. Once or twice, I have had to return to the branch for a second time because they didn't give me all of my packages. Other than that, the staff is very attentive and remembers their customers and what they come in looking for. Nobody is perfect, so I think this store does a great job at the end of the day!
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December 2023 by Masood Baqaa
Riain has always been supportive and helpful. He helps everyone not only me with a smile and a positive attitude. He deserves all the credit. Good luck!
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October 2023 by Marco Solar
This is my favorite UPS location in the area! Always friendly staff, especially today 10.24.23 1:26pm the associate with glasses went above and beyond to help me return a package to dyson.
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October 2023 by Louizie Kellyn
I had a fantastic experience at UPS store! I called before arriving, and the person treated me with kindness and answered all my questions. At the store, I was treated with service and professionalism! The music was lovely, and Michael helped me with everything I needed quickly!
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September 2023 by Naveed A. Shah
Been going here for years and have always had a great experience. The team knows how to take care of business and is always very knowledgeable and helpful. Whether you’re packing and shipping, or using the mailbox service or even printing invitations, this UPS store is the perfect spot. Highly recommend it!
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July 2023 by Jan Wiles
I had decided to give my grandmother's sewing machine to my quilter cousin, but wanted it to arrive in an ideal condition. Boy, didn't expect them to treat it with such TLC! It's how I would want to be treated if they shipped me...
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June 2023 by PMT 976
Good location.Great customer service and friendly ???
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May 2023 by Mahshid Rahaei
I love this store, because Alex is helping me a lot! I am a handi cap person and he is here to help me out!
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March 2023 by Ginny
Stopped by UPS to ship my Amazon packages; they shipped one back but the other item was never sent back to item. I kept checking the tracking number for the delivery process but there were no updates. One of the employees probably stole it. I even contacted them and they couldn’t do anything about it. :-/Luckily, Amazon was able to still credit my refund for an unreturned item. I will never go back to this store again.
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March 2023 by G.G.
Stopped by UPS to ship my Amazon packages; they shipped one back but the other item was never sent back to item. I kept checking the tracking number for the delivery process but there were no updates. One of the employees probably stole it. I even contacted them and they couldn’t do anything about it. :-/Luckily, Amazon was able to still credit my refund for an unreturned item. I will never go back to this store again.
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February 2023 by Hani Safi
It is the worse office ever dealet with they lost my pakage and they act as nothing happend
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February 2023 by Athena Miller
Amazing customer service!! I came to get my daughters first birthday signs made and I knew it was going to take awhile to print and cut everything. They were very patient with me when I had questions and helped a ton. I went prepared with all my documents in a file folder on my phone and that helped speed up the process!! As I was there I was able to witness a bunch of people enter and exit the store and the employees were always very helpful.. even when customer after customer came in unprepared. Highly recommend this store and will come back for all my printing and shipping needs!Attached are only a couple items that were printed, didn’t take pictures of everything that was printed.
