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August 2024 by myungil chang
Most honest shop l have been and top mechanics are working.
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August 2024 by Vera Ivleva
Scheduled an oil change a week in advance for 7:30am. Started calling at noon to check on the progress - got “waiting for a mechanic, should be done in hour” a few times, so cancelled the service at 3pm and changed oil at a different place within a next hour. What a waste of time.
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August 2024 by Cindy Badger
Great service, fair cost, good communication.
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August 2024 by AP V
Great service friendly staff, very reliable!
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August 2024 by Daniel McGraw
This is the place to go! Great people, great prices, honest and upfront. I recommend them ALL the time!
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July 2024 by Evelyn Musa
They’re great! I was recommended the place awhile ago and I been a happy customer ever since. They’re knowledgeable and very feel like I’m being scammed. Ex. I took an estimate of replacing a driver side mirror from a separate place and was told it was going to be almost $1000 ?, here not even half of that❣️.
I’m a loyal customer 10000%
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July 2024 by Katie O
After paying over $1,000.00 for replacing sway bar links, they told me to bring my car back the following week for an alignment - citing that they didn’t have time when they did the sway bar links. After I brought it back again the following week, they informed me that their machine couldn’t do an alignment on my car after all - instead they did over $800.00 of other work without calling to tell me first. When I picked up my car, they instructed me to go to the dealership for the alignment (which is the reason I brought it back to Rosslyn Automotive in the first place). I’m extremely disappointed with the lack of communication and for them overcharging me on labor. When I went back to look at recommendation quotes, I realized that they overcharged me for spark plug labor and for the cost of transmission fluid. I will not be bringing my car back for any of their services. I do not recommend this business.
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July 2024 by theqnofeverything
Love this place.
Knowledgeable and thorough, with nary a mistake (or upsell) like other auto places. Fair prices.
They don’t bat an eye if you source your own parts (as all mechanical used to do back in the day), and they do consistent, careful work.
I love that they let me drop off one car, handle the work, and then allow to swap out the next car the following day so I can get all our yearly maintenance/inspections taken care of within 3 days. No undue visits or lots of driving back and forth (we don’t live close).
Quality mechanics who know their business. Plus, Mike (who runs the front) is an absolute gem, worth his weight in gold, that keeps satisfied customers coming back, year after year.
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June 2024 by Morgan Taylor
My car was on the verge of breaking down while on my lunch break today. On my drive back to work, I made it here just in time. Unfortunately, they were full up and didn't have space for my car, but Mike came out to my car anyway and ran a scan. He was able to figure out right away what was wrong and gave me a quote in under 5 minutes. Although they were busy and full for the day, he parked my car right in front of their front door and would fix it right there. They did not have the part needed, but they ran out to get it and then fixed my car in the parking lot. I was happy with the price and the service and felt they went above and beyond. I was in and out and my day was only inconvenienced by about 20 minutes. I will gladly return and plan to schedule to bring my car back for other concerns that another repair shop down the street has not been able to fix for me and has been a big source of frustration. At Rosslyn Tire the process here seems to be stress free and I don't feel pressure to fix things or add on things that I did not come in for. I have nothing but good things to say about this place, Mike and the nice lady at the counter whose name I didn't get!
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June 2024 by Yelena Rza
Oil changes, tires replaced
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May 2024 by Ian Ouellette
Great service, fair prices and always willing to help out.
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May 2024 by S LP
This is my go-to place for all car maintenance and repairs. They know their stuff and they’re honest.
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May 2024 by Soorya Sriram
I came here first to get a second opinion on a quote from an 'authorized dealer' who tried to recommend that I change a part that was changed just months ago. Rosslyn fixed the issue I had for 1/10th the cost and explained transaparently the issue that caused it in the first place.
I have been going to them for many years and will continue to do so. Honest and straightforward with zero slimyness. I recommend this place wholeheartedly.
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May 2024 by Philip French
We've been using Rosslyn Automotive for several years based on a friend's recommendation, and they're a true discovery. They just performed a major repair that would have cost almost double at the dealership. They are very customer focused and responsive. I very highly recommend them.
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May 2024 by Debbie Johnson
The staff are very welcoming, upfront, and honest as well as reasonable in price.
