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March 2024 by Adel Adnan
Do recommend excellent customer service
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March 2024 by Hector Argueta
Francine gave great customer Thanks for your help
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February 2024 by Julie Rice
Very professional person and super helpful
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January 2024 by B M
James made my move in experience seamless! He was extremely knowledgeable, helpful, professional & friendly. I will definitely recommend this location to anyone needing storage. Thanks again!
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December 2023 by Vera Cardoso
I want to extend my sincere gratitude to Francine at Public Storage for her incredible support and understanding. Her empathetic approach and willingness to go the extra mile to accommodate my unique storage needs were truly commendable. The level of customer service provided by Francine was beyond my expectations and her helpful and friendly demeanor made a significant difference. I highly recommend this location for anyone in need of reliable and customer-focused storage services. Thank you, Francine, for making my experience so positive!
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December 2023 by Brendan Karp
Awesome experience here. Francine is always incredibly nice and goes above and beyond.
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November 2023 by Muntasir Mukhtar
Mr. Mohammad is a very nice helpful guy. He greeted me and facilitated all the information i needed. He showed me various options they have with different sizes and managed to help me with my reservation as i had difficulties in making the reservation. God bless this man who dedicates his time and effort to help customers of public storage.
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October 2023 by Dejacymone
This young man provided excellent customer service, had a tidy unit, and was very helpful. I'm delighted to tell that when I needed aid, I was handled in a way that everyone wishes they had. James Cypress, I'm very grateful for you.
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October 2023 by Tomika Heard
James was the most polite person I’ve ever meant, he was also really helpful and knowledgeable in assisting me with information needed in my upcoming storage selection.
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August 2023 by John Terrill
I always find Francine asprofessional, friendly and helpfulFrancine has been the person on duty for the last few times when I have come in person to public storageI have found public storage personnel to want to be helpful to their client
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August 2023 by Neil Conley
Update, 2 up to 4 stars: One of the managers or employees at the site called me. Francine, I believe. Seems she is doing damage control, and is doing a good job, too. She addressed all of my issues below. She put in a request to IT to look at the app issue. I received a reset PW for the app, and actually just added my original PW. App seems to be working again. Glad she called.The app to open the gates and manage your account has not been working for weeks. Yesterday the gates weren't working so they had one permanently open. There is hardly anyone in the office or on site because they are often at other locations. Short-staffed apparently, but there is never a note on the door as to when they will be back. So you have to call up the main PS number and deal with prompts and someone who is another state and cannot really help you with anything on-site.
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July 2023 by Jeremy Delvalle
Let me start by saying this was the easiest process I’ve ever had dealing with the Storage. Francine was very respectful, knowledgeable, pleasant, professional, and very easy to talk to. I normally use U-Haul storage but since she was so Pleasant Public storage is my new home. I will also tell my friends and family members to come to public storage as well because of Francine. Once again thank you so much Francine and if I could I would give you 10 stars. And if the boss is reading this please give her a raise!
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July 2023 by Katina McAllister
Francine is amazing! She is friendly, helpful, and truly knowledgeable. Our interaction was the most positive and satisfying I've ever had with PS.
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July 2023 by Ashley Bullock
The customer service here is excellent. The staff was very helpful and fast. I will be coming back to this location.
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July 2023 by Pamela Nicholson
Very well mannered man … very knowledgeable … James treated me very well and instructed me for everything..Thank GOD for his service for me
