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April 2024 by Alma mejialopez
Excellent ?
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April 2024 by Bibian Li
I want to share my latest experience. We had three families visit and we have all heard rave reviews about that employees that work there. We just went Friday night for my daughter that is 5 YO. Toni was done working at 7pm, however she stayed behind so my daughter and my friend's daughter would have a great experience getting their ears pierced. Both ears at the same time by two employees, to minimize the scare. Toni was professional and definitely knew what she was doing. Willing to stay even when she had clocked out for the night. Thank you so much Toni and her coworker, we really appreciate the care and the safe experience you provided for the girls.
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January 2024 by JC Constanza
Great Prices and costumer service
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April 2023 by Jennifer M
went there with no appointment around 8:30 pm (close to closing) but they were able to pierce immediately! it was pretty expensive (some extra costs on top of the already pricey earrings) but considering the quality of the earrings (big gold studs) im not upset. the woman who pierced my ears was very friendly and efficient, explained aftercare fully, etc, overall a very good experience! also, an ear care solution is provided as well as instructions for care. mainly im in love with how the earrings look so im very satisfied!!
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April 2023 by Emily Malik
The new assistant manager has reallyyy brought this store back to life! I needed a piercing and she was more then gracious and willing to find the perfect fit of an earring to match my collection. She was so careful and considerate that I loved the placement and the whole process was soo clean! I'll definitely be a returning customer!
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July 2022 by Victoria
Piercing experience was fine. Went back a few weeks after initial piercing because the backing fell off and I couldn’t manage to get it back on. Had multiple family members try to get it back on but ended up having to go back to the shop. When I went I was told that they aren’t allowed to put earrings on for customers and are only allowed to do initial piercings. I explained that I wouldn’t have come if I could get it on myself and she told me all she could do was give me a new backing piece. Would suggest going to a place that doesn’t have such obscure rules.
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April 2022 by Lin Tina
Went to get my ears pierced and the workers explained everything beautifully
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March 2022 by sarah h
Terrible customer service. Before I bought a pair of earrings and got my ears pierced, the lady working said the piercings were buy one get one 50% off, and said I could buy them after my transaction of the first ones. Once I payed and got them pierced, when I asked to buy the second pair she wanted me to pay full price, and proceeded to tell me that she never said they were buy one get one 50% off, even though it was on a sign right next to her. She lied and refused to give us the discount. It was nothing professional, they used a piercing gun, not a needle. Also she added more to my transaction without telling me, my total went from $75 to $120 with no notice. She told me that stainless steel was bad for piercings and can cause reactions, and it was supposedly bad since it was "cheap metal". She told me silver was bad, and the best to use was gold plated jewelry. Extremely overpriced, stainless steel studs were $65.
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December 2021 by Clint Harrell
Google maps says this place is open till 10:00 p.m., look at the photo this is at 9:15 p.m.
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June 2021 by Mei Yeoh
Took my girls to get their ears pierced. Appointments are required now. Brianna was the lady who served us and she marked the location of the piercing to confirm that was the spot I wanted. She was very gentle with the kids and very professional. A few weeks later we found out one of the earrings had fallen off. We went back to get a replacement that evening, not knowing the hole had closed. We made an appointment to get it repierced. Brianna took care of her and did not charge for it. We are happy customers!
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November 2020 by Better Life
The lady was very nice. Explained everything and was very patient with our little girls. We were able to pierce both girls earrings within an hour since we had someone ahead of us. Prices were reasonable. No appt needed.
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November 2020 by Yu John
I visited without an appointment. Nevertheless, he was very kind to me. So thankful and kind. Thank you. I had a great day thanks to you.
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October 2020 by Brian Nguyen Vu
The African American lady was very nice my ears pierced heal up well excellent services.
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August 2020 by Kennedy Bailey
Had me on hold for 10 minutes while asking for an appointment I tried calling back and no one answered and the lady came in super late today overall a terrible experience and ended up not getting it at all the whole time I tried calling the lady had the phone off the line so it just beeped the whole time
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July 2020 by Leena Khan
The African American girl at the store was beautiful and had a wonderful energy that in a time of extreme crisis, calmed me down.
