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September 2024 by Maria Gabriela Brazley
Crystal did a great job explaining everything and did a great job piercing
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July 2024 by Jennifer Szachara
We had a wonderful experience with Xenia at the Fair Oaks Mall location. Thank you!
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July 2024 by Sarah Kehrt
Great experience! Thorough, patient. Happy customer!
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July 2024 by Jaime Robinson
Leslie is the best!! Super professional, compassionate and great health & safety practices!
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July 2024 by Silpa Kotha
The lady that does the piercings is not accommodating. She doesn’t care for the customers. Takes very long time to get the paper work and do the piercing. She actually rushed and got mine wrong spot on one side. It appears that they don’t want business. Pls look elsewhere if you are running short on time. Had to punch holes twice and still not right.
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07/08/2024 Edit.
5 weeks after my ordeal with this place, and my left earring still not healed, I called them up and they are not accommodating. She asked me to remove the earring, let it close and they will pierce again. I went there to tell her the same 2 weeks after i got pierced and she advised not to touch for 6 weeks. She wouldn't let me finish talking. Very poor customer service.
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July 2024 by Jenn D.
Leslie was so wonderful with my daughters! Would highly recommend!!! Thank you Leslie!
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May 2024 by Hannah Cho
I visited this Banter location to have my upper lobes pierced and had a great experience. I was nervous about the procedure but Leslie was very thorough when explaining the process and provided clear instructions and education about aftercare. She ensured that I was scheduled for a follow-up appointment within the next 3-4 weeks.
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May 2024 by Stephanie Holton
Awesome experience. Toni was so patient with our 5 year old!
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May 2024 by Beverly Meriweather
Leslie at Fair Oaks is bomb!
She hooked me up and my piercing was painless even after another vender messed the same area up a few years back... love her ❤️ I will be back to see her for more!
Thanks Liz!!!
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April 2024 by Alma mejialopez
Excellent ?
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April 2024 by Bibian Li
I want to share my latest experience. We had three families visit and we have all heard rave reviews about that employees that work there. We just went Friday night for my daughter that is 5 YO. Toni was done working at 7pm, however she stayed behind so my daughter and my friend's daughter would have a great experience getting their ears pierced. Both ears at the same time by two employees, to minimize the scare. Toni was professional and definitely knew what she was doing. Willing to stay even when she had clocked out for the night. Thank you so much Toni and her coworker, we really appreciate the care and the safe experience you provided for the girls.
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January 2024 by JC Constanza
Great Prices and costumer service
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April 2023 by Jennifer M
went there with no appointment around 8:30 pm (close to closing) but they were able to pierce immediately! it was pretty expensive (some extra costs on top of the already pricey earrings) but considering the quality of the earrings (big gold studs) im not upset. the woman who pierced my ears was very friendly and efficient, explained aftercare fully, etc, overall a very good experience! also, an ear care solution is provided as well as instructions for care. mainly im in love with how the earrings look so im very satisfied!!
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April 2023 by Emily Malik
The new assistant manager has reallyyy brought this store back to life! I needed a piercing and she was more then gracious and willing to find the perfect fit of an earring to match my collection. She was so careful and considerate that I loved the placement and the whole process was soo clean! I'll definitely be a returning customer!
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July 2022 by Victoria
Piercing experience was fine. Went back a few weeks after initial piercing because the backing fell off and I couldn’t manage to get it back on. Had multiple family members try to get it back on but ended up having to go back to the shop. When I went I was told that they aren’t allowed to put earrings on for customers and are only allowed to do initial piercings. I explained that I wouldn’t have come if I could get it on myself and she told me all she could do was give me a new backing piece. Would suggest going to a place that doesn’t have such obscure rules.
