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March 2024 by Kathi Springer
We ordered a pizza for delivery. The gentleman repeated our address. Pizza didn’t arrive so we called. We were told they put the order in for pickup. They made a new pizza but didn’t say,, we’re sorry for the mixup we’ll refund the money or what can we do for you. New pizza was to arrive at 7:35 it’s now 7:43. I think it’s time to look for a new pizza place.
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February 2024 by Kevin D.
I have ordered food from here for over a decade. The food and service used to be great. Recently, over the past three years, the service and quality of the pizza have taken an a turn for the worse. Over the last 3 months, service and taste have taken an extreme turn for the worst, basically on par with huge national competitors who charge 1/2 the price of Paisanio's . The last two times I have ordered over then phone I have had to ask to speak with a second employee because the first employee couldn't understand me after repeating myself 4-5 times. It is strange because it was the same guy both times and he speaks very clearly. I also speak very clearly. When the second employee got in the phone on 2/1/2024 I could hear that she was irritated and blamed phone static for her coworkers lack of focus/service, I told her that it happened the same during my last order. Although I wasn't rude, I was irritated. The lady taking the order hung up after I thanked her. I appreciated her correcting the order, just as she had done the first time. I told my wife that I hoped no one sabatoged our food. When she got home the pizza was not baked completely and wasn't good. Fast forward to about 11:30pm and my wife has been throwing up every 10-15 mins for over an hour and a half. I can't say with certainty that our food was tampered with but It would be an extreme coincidence if it wasn't. I will never order food from this store again because the food and service are terrible while their larger national chain competitors are half price. It is sad that a once great pizza take out place in town is now terribly run and has taken such a drastic dive in quality, taste, and service.
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February 2024 by Rich Chen
They insist on trespassing on private priority to place their ads on mailboxes. Tampering with mailboxes is a Federal offense. Annoying people doesn't make them want to order your cholesterol filled food
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February 2024 by Randy Malota
Excellent pizza for a reasonable price!
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January 2024 by the honcho
my meal had only one tiny piece of meat for some reason yet they made sure to stuff all the cheese and lettuce but conveniently forgot the main part of the meal???? still paid full price
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December 2023 by Tyler Parker-Rollins
Delicious, reasonably priced pizza! Great service too, would recommend!
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October 2023 by Skunk Gaming
The staff and manager went above and beyond to make sure I was completely satisfied with my dine in experience, I will definitely be coming back and referring my co workers and friends.
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October 2023 by Maria Giron
Dinner last night was hot even though there was a line in there. To pick up very friendly staff? Love the way I was treated will definitely be back.
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October 2023 by Reid's Prospect Leasing
Wow! Mamamia! My hats off to the cook, the food was amazing and the attentiveness of the staff really had me enjoying my food with a smile at every bite. The staff is very friendly and welcoming 5 stars customer service.
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October 2023 by Let E.
wow they serve the best food in the world they serve the Food warm and all the soda is cold o wow recommend
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September 2023 by Tre J
My pizza was not and very hot. I enjoyed every delicious bite. Service was great and my small pizza was ready in in les than 10 minutes.
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September 2023 by Lena B.
Food was hot. I ordered the pizza with the spaghetti on it. It was great. I ordered to go and when I picked up the staff was quick and friendly. And when I mentioned that my beignet might be cold I was made fresh ones! They where delicious!
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August 2023 by Gary Wise
We love Paisano's in Fairfax City. The food is always fresh, hot and delicious and delivery is always on point.
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August 2023 by Oscar Z.
Some of their menu items make no sense, they have two types of cheesesteak sub sandwiches. One comes with provolone cheese, one comes with american cheese. They are otherwise the same thing, but the american cheese one costs several dollars more. American cheese I believe is cheaper than provolone cheese so the upcharge doesn't really make sense. On the cheesesteak subs themselves, they come with grilled onions included. If you want to swap out those grilled onions for raw onions, there is a $0.30 or so upcharge. Which again makes no sense, as grilled onions involve more preparation than raw onions. Their menu seems to be set up to extract the maximum amount of profit, not on any sort of logic or even ethics. On uber eats, they had their Stromboli/calzone available with 3 toppings for I believe $9.99. They had one with three types of meat, one with three types of cheese, all the same price. If you then proceeded to want to custom make a stromboli, they would charge you the same base price of $9.99 plus a $2.99 charge for each topping you select. So a stromboli would normally be $9.99, but if you want to pick your own 3 toppings instead of going with their pre selected options, you basically pay the price of two strombolis. It seems to be a major inconvenience to them if customers select their own toppings on strombolis. I tried this Paisanos location three times, and I gave up after that. The first time I got a burger and a cheesesteak sub. The burger was surprisingly good, and I was planning to come back for that. The cheesesteak however, was really bad, and severely nauseating. I couldn't eat more than a couple bites before having to throw it away. I thought it was maybe the red wine vinegar added to it, because it seemed to have a sweet taste to it. Normally at a sub restaurant red wine vinegar doesn't have such a strong taste to it, so it seems they're using a different, stronger tasting red wine vinegar here. The next time, I made sure not to get any red wine vinegar. I again got a burger and a cheesesteak sub. This time both the burger and cheesesteak sub caused severe nausea when I took a bite of each. At that point I realized its the mustard they're using. They're using honey mustard or some odd tasting Dijon mustard or other mustard that isn't meant for cheeseburgers or cheesesteak subs. Whatever sort of mustard they're using, it makes their food items completely inedible. The truth is they are uneducated and have no business making or selling items these items like cheeseburgers or cheesesteak subs. There are restaurants selling cheesesteak subs made entirely with ingredients purchased from restaurant depot- and they are still edible and taste fine. They had no comment when I reached out to them- they really need to stop selling burgers or cheesesteak subs.
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August 2023 by Colin Nicholson
Littered our apartment complex with their menu despite our "no solicitation" signs. Will never go there.
