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January 2024 by Stephanie Petsiavas
They don’t even deserve 1 star - Horrible service, rude mechanics, sketchy business overall. Numbers on their “estimates” don’t add up and they magically change amounts with no explanation. Don’t bother inquiring about the strange charges or you’ll receive major attitude and be told to hurry up and make a decision. Do yourself a favor and take your car ANYWHERE ELSE.
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January 2024 by Dan Dongwan Lim
Did tire installation on my jeep gladiator and they did fantastic. No scratches on wheels, and they even put my spare tire back; many places they just leave it in trunk. I also like service from representative; forgot the name but he was super nice, professional. Highly recommended.
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December 2023 by B9twt
I have been a customer at this Mr. Tire store for almost two years. I'm so happy with their service: honesty, courtesy, affordability, and professionalism. I've recommended it to several of my friends and family members.
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December 2023 by Timothy Lepsch
Shah and his team are true professionals and I highly recommend them to anyone in need of vehicle services. They worked with me on support after my alignment showed the factory toe links on my explorer were not adjustable and needed to be replaced and re-aligned. Thanks again to Shah and his team.
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December 2023 by Yolunda Scott
Shah is a consummate professional with a personality to boot!! He has won me over. He took the time to explain what was going on with a stripped lug nut and why another was needed. Thank you so very much for all your help young man! ?
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December 2023 by Raf Simons
Very straight forward, great customer service. Something wrong with your tires? Come, they fix, you pay and leave. No dealership nonsense where they try to sell something or rip you off here.
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November 2023 by Perry Kesner
Shah (Manager) and Master Mechanic Charlie take care of all my family’s cars. They are very knowledgeable, honest, and quite reasonable always pleasant and informative. From Acura to Porsche Charlie stays up on all the technical bulletins and isn't afraid to chat and answer any questions or concerns. When you find a good shop with people you trust you don't forget them. I will continue to have my cars worked on (tires, shocks, struts, tune ups or major repairs) not a problem for these folks! Thanks guys!
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November 2023 by Rob
TLDR: ended up with a pair of discontinued and overpriced tires, be sure to do your due diligence.I got a flat tire on a roadtrip in the middle of the night, and rolled up in a tow truck the next morning. The mechanics determined that the rear tire's existing patch was damaged (I'd never patched it, but as a used car I took their word), and that it was strongly advised to replace all four tires at the same time on a Subaru.This is true and I was certainly due for a change. The brand they suggested (Yokohama) was well known, but the price for 4 replacements was quoted at $950. Being in a bind, I needed tires, but wanted to get a fair price. The manager suggested two tires for $450, so I went along with it thinking I could match the tires elsewhere.Wrong! After making it to my destination, no shops were familiar with Yokohama All-Season Tornantes. And after calling other Mr Tires franchises in the area, I learned that these tires were already discontinued... No listings online, no way to verify the price, no way to match the front wheels.In the end I got quoted by several other tire shops in the same state for name-brand tires (with verified prices online!): 4 replacements AND alignment for under $750. I reckon arriving on a tow truck is never a great bargaining chip.Overall the manager was professional, the service adequate (I forgot, the tires were overinflated to 310kPa, over 5+ PSI/70 kPA the recommended amount). But if you do your due diligence and know the worth of the replacements you should come out alright.
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October 2023 by Dar
Nope. Upgrading from 1 star to 2, because front desk staff is courteous. But overall, a bad experience. Overcharged, and work wasn't even accomplished properly. Had to go to NTB a week later to get it done since I still had the problem, but wasn't going back to the place that couldn't apparently fix it. NTB found the issue and fixed it, that Mr. Tire totally missed. NTB did it for free as a courtesy. NTB knows how to do customer service right. Even beyond that , prices aren't even competitive here. Same work (alignment for example) is $30 cheaper at NTB. Nothing good about this place, except for the front desk staff being pleasant.
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October 2023 by Madison Taylor
Worst experience I’ve ever had, would give zero stars if I could. Workers here are liars and will take advantage of you if they think you don’t know what you’re looking for. A group of un honest people looking to overcharge and scam you, do not go here. Definitely will never be back and please do yourself a favor save yourself some time and money and steer clear of this location.
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October 2023 by Evan Matthew
If I could give them 0 stars I would. Came in to get a oil change and decided to stay and wait and it took them 4 hours?! And then later that day the oil light came back on and went to another Mr.tire closer and they’re was no oil in my car. Luckily they did it for free since they messed up so badly
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October 2023 by Mark L.
This place quoted me at $270.00 to change out my old battery and replace it with a new battery I would have provided.Auto Zone does this FOR FREE. I can just imagine the ridiculous price of their tire installation. Wowza.
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October 2023 by D H.
Avoid. Overcharge on service. If you ask for even partial refund on poor work done you will never get it. Shop around for same service at other comparable auto shops and you will see these guys charge the most. I'll never go back again.
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October 2023 by Bruce B.
I went to Mr. Tire to have a new tire installed on my 2023 Toyota Rav4 Hybrid. They did an excellent job, and it was ready in no time at all. I would definitely use them again. Friendly, helpful, quick and efficient.
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September 2023 by Caption Gimmpy
These are good people. I rolled into the shop with no appointment and having issues getting air into my tire and they took care of me.
