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April 2024 by M. VA
I have read all the reviews. Too bad some had a bad experience. I was wowed by their professionalism, communication, and quick timeframe once ALL the parts needed were in. Quick turnaround and fair pricing. This was fixed using insurance - FYI.
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March 2024 by dfarrakh
I am super happy and satisfied with the service provided by Metro Collision of Fairfax. Zach was very cordial and conversational and helpful.
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March 2024 by Robert Harper
I had a great experience, I was treated very well, and I am glad my insurance company has a relationship with Fairfax Collision. I would use them again.
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March 2024 by Neil S
Avoid this place.Took car there after accident. Shop did a shoddy job, when asked to resolve issue. Their excuse was "the car came to the shop in this condition".Yeah, the car was in an accident thats why!Worked with insurance to switch to different shop that finished the proper repairs.
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March 2024 by Meredith Vickery
I loved this place through the entire process of getting a fairly small hole fixed on my 2019 Ford Escape! The staff was incredibly friendly, humorous, and very knowledgeable. They explain exactly what they were going to as they went over the estimate with me. They scheduled my car for work quickly and biggest blast is that they said it would be complete on a Monday at 4pm and it was ready the Friday before at around 2pm. During the time they were working on my car, they provide me with timely and informative updates. After the whole process, my car looks absolutely beautiful and I’m thrilled. I would take my car to them again a heartbeat! Thanks you all for a job very well done!
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March 2024 by Tim Davis
Good job on my car, good communication on the progress and I'm pleased with the results.
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March 2024 by Tod Stewart
Excellent workman sip and customer service. I Highly recommend this fine business.
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March 2024 by John Smith
Had a pretty terrible experience. Did a fine job in the end but they will give you a time estimate and expect it to take a few days - weeks longer than they tell you
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March 2024 by Hans Peder Rosholm
Great service and great work! The car was scratched by another car in a parking lot and some part of the car needed painting. They matched the existing color perfectly!
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March 2024 by Andrew Teie
Zack and the entire team are thorough, quick, very communicative, and quite friendly. Highly recommend!
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March 2024 by Tracy
Professional, courteous, and responsive
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March 2024 by Sousanna C
Great service, great people. Everyone there was helpful with the whole process and managed to get me my car back quicker than I expected. Got updates about my car every step of the way which I appreciated.
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March 2024 by Hugo Stagnaro
Very good service. 5 stars.
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March 2024 by Julia Kelly
Highly recommend Metro Collision. Everyone was professional, informative and helpful. Ask for Alex!
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March 2024 by Kathy Davis
Amazing customer service. They fixed my car very fast and did an amazing job. They communicated every step of the way. They helped me get something out of my car I forgot and they were very nice about it!
