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November 2023 by Brian Shanahan
Craig provided us great service guiding ISD through them pictures of purchasing a new mattress that would provided us with a better night's sleep. Very happy. Can't wait to take a nap.
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November 2023 by K Watkins
The customer service here is fantastic! Went in looking to purchase a new TempurPedic mattress to replace one we’ve had for over 10 years now that’s finally starting to wear out. Saeed helped us and he was amazing. He was friendly, very knowledgeable, asked extremely helpful and thoughtful questions to help us best determine our needs as far as the firmness level of the mattress was concerned, and patiently answered our multitude of questions as we debated whether or not to purchase a split king with an adjustable base (which was what we did end up purchasing). When it came time to write up the invoice, he worked hard to get us the best deal possible. I would highly recommend coming here if you are in the market for a new mattress!
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November 2023 by Amanda Rosazza
My partner and I had the most pleasant experience at this mattress firm for many reasons. Saeed, who helped us pick out our dream bed, was very honest, helpful, and genuine. He and his wife are very welcoming and care about their customers happiness and needs. We left with our dream bed that will last us many years. Thank you again for all your knowledge and help!
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November 2023 by Nick Napolitan
We came in looking for a mattress and received so much more, in addition to excellent care and customer service by the staff here. Saeed was EXCEPTIONAL and kept assisting us through our journey to find the best night's sleep we could. Would highly recommend this store to anyone who has sleep needs, and will certainly be back to this location for our future bed/comfort needs. Thanks again, Saeed!
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October 2023 by Melissa Boone
We went in knowing we wanted a vibrating adjustable bed. The service we received was excellent!! We were greeted and all of our questions were answered! Our sales man was very knowledgeable about the adjustable base we wanted. The whole sales experience was very good! We bought exactly what we wanted and were very happy with our purchase experience. Saeed was our salesman and I want to give him a shoutout!! He was very helpful and made our purchase fast and successful!! This is my second purchase from Mattress Firm and I’d say I have had no problems.
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September 2023 by Dany C
Great service by the sleep expert Brynn. He was very helpful and provided me with great guidance to choose the correct mattress. Had a great experience and look forward to the delivery of my purchase.
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September 2023 by Manisha Khaparde
Saeed was very helpful and were able to identify our sleep concerns and assist us in finding the best mattress. Walked out with a purchase on the same day. Great person, we had amazing experience buying our mattress!
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August 2023 by Thea Boatswain
I had Emily as my sleep expert. She was great. She listened to all of my and found me an amazing mattress. Coming here and getting service from Emily was an experience where I felt heard so that I could find something that I really would enjoy.
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August 2023 by Diana Cabrera McAllister
Saeed was a fantastic sales associate helping me today. He helped find the bed of our dreams. He took his time and listen to all our needs. He found the best deal and best bed for us with out making us feel like he was selling. We can not wait to sleep on our amazing bed! Thank Saeed for a wonderful experience!
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August 2023 by Kent L.
Tanveer was super helpful, not only in helping us understand the different options for mattress firmnesses and features, but also understanding the financing and other options available to us. Would highly recommend if/when you are looking to upgrade your mattress!
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July 2023 by Khrista M
I came in looking to try a few mattress that I had seen online. The sales associate Emily was incredibly helpful and was able to direct me right to the mattresses I asked about. She was super helpful in answering my questions and didn't pressure me into something I didn't want or need. Overall it was such a quick and easy process compared to other stores that I had visited.
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July 2023 by Brendan Dudding
I came in looking for a mattress and had the pleasure of working with Emily, who was amazing. She was very patient as I tried out several mattresses and ultimately let me walk out of the store with a mattress I really liked at a great price! Highly recommend this location!
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June 2023 by Alex Wittbrodt
I went to buy my first mattress out of college with my girlfriend. Emily was very helpful in finding the right options given our needs and concerns. She set us up with a nice mattress and easy delivery for out-of-state. She was very kind, attentive, knowledgeable, and she made sure we got the right mattress for us. Moving out-of-state is stressful, but this experience was least stressful part of the move.
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June 2023 by Bobby Stanton
Went in and received a very warm welcome. We got the full mattress discovery treatment where we laid on a bed and listened to an ad tell us absolutely nothing about our needs for a mattress. This was followed by a pleasant tour of about 4 different mattresses and a few back and forth a between 2 brands. Once the discussion of price came about things took a very dark turn. Now the 3200$ price tag wasn’t the issue, nor was the financing part, it was the simple fact of the salesperson’s demands to buy that day or get out of his store essentially. I’ve had more welcoming experiences at the urgent care or dmv. I did learn that I want a traditional spring mattress and not a memory foam so I gave it a star.
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June 2023 by Melanie Gasper
Ferris did a wonderful job working with us to get a mattress, box spring, and base within our price range. Our stress about getting a good mattress on a budget was taken away. Ask for Ferris because he definitely knows how to help.
