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December 2023 by Patrick T
Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.
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November 2023 by Michelle Minstrell
I love the absolutely personalized service, knowing that the representative I speak to in my local branch knows exactly who I am each time. I can quickly get this personalized service by phone, in person, or by email. I have both a small business account and a personal account with them.
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September 2023 by Cindy Nguyen
The headquarter staff are very welcoming and friendly! Whenever I have questions, I know I could count on them to assist me when I walk in.
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May 2023 by Eric Staggers
Small businesses are being encouraged to move their money to larger banks because of the fear of small community banks going under.Even though the money may be a little safer in a larger bank – what is being lost in that thought process is the fact that when you do that you become just another account number.What I love about MainStreet is that I have relationship with the people who take care of my money.I wouldn’t trade what I have with you guys for the world!!Eric StaggersPresidentParadise Ice Cream, Inc.
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December 2022 by Jon Mains
I love this branch! They are so attentive with all our accounts. We only bank here!!
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August 2022 by Philip Rooney
Making a deposit once a week. Excellent service by all whom I've dealt with.
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August 2022 by Steven Carrion
Mainstreetbank is personable, care about their clients.
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August 2022 by Jong Yun
Awesome customer support!!Makes my life easier with banking needs.
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August 2022 by Larry T
Great service and nice staff.
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July 2022 by Paulina Nguyen
Employees are always very friendly, attentive and knowledgeable!
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July 2022 by Tara Fleming-Hager
Excellent and helpful staff.
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December 2019 by Mosquito Hunters
Having David Murrell at the MainStreet Bank's McLean, VA location, I'm happy that I know a tried and true BANKER. He's a Banker that has creative ideas for financing to expand a business, consolidate loans and help you grow wealth. Main Street Bank helps not just individuals with their financial needs, but families and businesses as well. David gives you his cell phone number so if you ever have an issue, he's a phone call away. Does your Banker do that, or does your bank make you deal with a teller that doesn't even know your name?
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November 2019 by Wiliam Del Cid
Are you guys kidding me I was there right at 4 pm they still had a person they were taking care off I drove 30 min to get here and right at 4 the guy said they are closed not even one minute has passed very poor costumer service .
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October 2019 by Steve Pleickhardt DDS
Awesome Customer Service! Steven Carrion responded to my first phone call and has met me at my office to set up our business and personal accounts! He has more than met my expectations for commercial banking.
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September 2019 by Ranga B
Is this a real bank? Called for help with setting my online account for an auto loan and its the most convoluted system I've ever seen. Im genuinely scared for my privacy. Its like they stood up this bank with the help of an IT intern.