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October 2024 by Bradley Grover
Great service and extremely friendly staf
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October 2024 by Jean Lowry
I have been a client at Mainstay Veterinary Practice since Dr. Hitt opened the doors about 14 years ago. We are a multi dog household and when you have a lot of dogs that usually means a a significant number of vet visits to keep them healthy and provide them with the best life possible particularly as they age. From minor issues to major health crises, I have always received great advice and multiple treatment choices that are carefully explained to me. I never feel forced into a particular option. It's as though we're a team and are going to come up with the best plan together. And that method has saved many of my dogs' life and made those golden years far better for many of them. The entire staff at Mainstay is focused on excellent care, kindness and compassion. There really aren't any downsides to this clinic. They outshine many an advanced care/emergency treatment practice. It's always about what is best for my dogs and me.
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October 2024 by Michelle Detwiler
Such a complete and very thorough exam by extremely kind Dr.Norjen!
Front office is also always wonderful!
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October 2024 by Karen Orange
My dog needed a dental cleaning and some extractions. Vet did a great job. Had to have a follow up two weeks later and they charged me a $70.00 fee for the follow up after paying $2,000 for the dental. Definitely unacceptable
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August 2024 by Diane Mayronne
Our Vet was friendly and very knowledgeable and took her time explaining information about our dog. She shared care instructions that no other Vet has before. Thank you, Dr. Horton!
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August 2024 by Maria S
It was my first time, and I loved it from the front desk ladies, the assistant, and the vet. Everyone was terrific; they cared for my baby, and he didn't feel anxious.
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August 2024 by Lulu
We totally trust Dr Norjen with the care of our cat. She and all the nurses we've seen so far have been really wonderful with our "feisty" (the shelter's euphemism for uncooperative/bitey/scratchy) cat. Also, I really appreciate being informed of costs in advance (there's some pricing info online, and also you get treatment plans for less routine processes); and getting prompt responses to email questions/concerns especially as we work through our cat's physical (epilepsy) and behavioral (pooping everywhere except in the box, after a stint in the 'Resort') issues.
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July 2024 by Anna Holowinsky
Wow. Mainstay vet has been the biggest blessing to our family the past few years, and they have consistently and faithfully taken very good care of our good boy, Cooper.
Cooper came to my mom and I a few years back after an incident that required lots of medical attention. Mainstay did a fantastic job diagnosing all of Cooper’s problems, communicated so well throughout that process, and treated him appropriately too. We are grateful Coop was treated so well during that time.
Since then over the last five years, Cooper was continually taken care of so well. Communication was always clear, kind and professional from Mainstay and when we finally received terrible news in his 14th year of life that required us to put him down, the team communicated that bad news with such kindness and compassion.
I knew Mainstay was an amazing vet practice before Cooper’s passing, but man, was his passing the best way he could’ve crossed the rainbow bridge. The process took over an hour, we were in such a comfortable spot for his procedure, and had a proper goodbye with heartfelt care from the Mainstay team.
Whenever it’s our time again to get another dog as a family, we know exactly where to go for everything veterinarian for our little guy or girl. Thank you Mainstay, for everything. I cannot say enough good things about you all, everyone on your team, and 11/10 recommend you all to anyone in need of vet care. Thank you!
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July 2024 by S H
My dog is a rescue and skittish. Dr. Hosler and Brittany have in particular been very gentle and loving towards her, allowing my girl to relax for her treatment. They are very kind and professional vet professionals. The place is clean and well-run as well, never seem to be running behind, etc. Recommend this practice.
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July 2024 by KR Olson
On Darla’s last visit Grace was Darla’s nurse. She is always so polite and kind. We met Dr. Kris Hitt and we are very happy with her care.
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July 2024 by John
Easily the best veterinary practice I've been to, our vet tech and Dr. Norjen were exceptional and took an incredible amount of time to walk through my pet's history and future care with my wife and I. The prices for services are also up to 50-75% lower compared to other places I've been, to the point I almost didn't believe them when we got the final bill for our first visit.
I look forward to coming here for all of my current cat and future cat needs; it feels great to finally find a vet that is the complete package of quality care and affordable pricing.
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July 2024 by amy almazar
Staff was very friendly and informative. The office is clean and beautiful with good parking. The pricing was straightforward and they helped us set up a wellness plan for our puppy while addressing an infection she had. They're very responsive to emailed questions and provide a lot of helpful information. We are excited about building a relationship with Mainstay around the health of our new family member.
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July 2024 by Candace Miller
I liked everything about it, starting with the approach through the website, quickly followed up by e-mail from Hope; was able to get appt. quickly for my little guy. Dr. Horton and nurse were attentive and care-ful! I appreciated the bedside manner as well as the super efficiency of being provided an estimate in-house, as well as being able to use CareCredit. I had very positive experience and most of all, Prints is much better! Also the dedicated cat area is terrific and minimizes the stress cats feel. Really good experience.
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May 2024 by Cameron Geo
I'm a new customer with Mainstay and they did a fantastic job with my cat, Noni. Both the nurses and doctors were courteous and patient with my nervous cat, and the facility was nice. Based on my initial impression, I couldn't recommend more!
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May 2024 by Susan McCloskey
I have great confidence in Dr. Hitt and in the staff that supports her. My cat still hates going to the vet, but I know that she's receiving the best possible care. And, not at all incidentally, everyone at MVP takes good care of me, too! My questions are always answered and my occasional fears put to rest. Both my cat and I feel pretty lucky!