Macy's, established in 1858, is known as the Great American Department Store, with over 740 locations across the country. The Macy's at Rogue Valley Mall offers a broad selection of top fashion brands, including Ralph Lauren, Calvin Klein, and Estee Lauder, as well as a variety of shoes, clothing, housewares, gifts, and furniture in select stores. While many loyal customers continue to appreciate the store's variety and online deals, some have noted changes over the years. The store has fewer customer service desks, making it harder to find assistance, and some shoppers feel that the layout is cluttered, impacting their browsing experience. Despite these challenges, the store is still well-stocked, and employees are generally attentive. Customers have expressed satisfaction with the quality of items and the great prices found both in-store and online. Overall, Macy's remains a valuable shopping destination, though some long-time visitors feel nostalgic for the past when the store was more vibrant and engaging.