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January 2024 by Howard Johnson
For an enhanced shopping experience featuring exceptional customer service and a wider array of choices, it's advisable to visit Rockville instead of the underwhelming Fairfax Lands End. Some associates exhibited wretched behavior, while Dana and Andrea demonstrated genuine concern for their customers. Choose Rockville for a superior experience, in selection and service!
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January 2024 by jordan smith
Great store experience I found everything I wanted. 2 associates did help me by the name of Briana and Wana. They greeted me and offered to help as soon as I came in. They were both very knowledgeable and informative about the products as well. Both So nice and kind and great customer service ! No complaints Definitely will be coming back to shop they made my first time shopping in the store a good and easy experience!
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January 2024 by Hanna Wosen
Beautiful clothing, especially the winter selections! The jackets are so big and warm haha. The staff were very inviting and helpful. But the most helpful was someone who helped me pick out gifts for my cousins and her name was Ashley. Absolutely amazing taste in outfits, very kind with helping me and very patient as I was very indecisive hahaha. Just a wonderful person and I am glad she was working the day I came!
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January 2024 by Esteban Tassen
Could not stand the smell in the store. The smell is so strong it was stuck on the jacket I was wearing. Had to wash immediately.
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December 2023 by Sebastian
Went in to shop for a good puffer jacket for my partner. Walked around and not a single “Hello, how can I help you?” Just a bunch of stares and looks of “I don’t want to be here don’t ask me anything”. Wanted to purchase this very nice puffer but walked out 15min later as no one offered help or assistance. Couldn’t find the right temperature puffer.
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December 2023 by Ethan F
If you are a man looking for men’s clothes, don’t even bother coming here. They have no selection in store at all. Waste of time.
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November 2023 by Zarayz Malik
I placed the order in November 4th. Lands End shipped it on November 11th as shown on the attachment. I was very worried when i came across name of Lands End on Google.They have an extremely bad customer service. They actually shipped my stuff after my first email on November 10th. This is a very bad experience and I would like to share this with everyone to lean a lesson. They have shipped it on November 11th and I am expecting to receive it on November 17th.Thus is a Holiday season Customer Service. I hope other potential customers can learn from my Baddd experience.
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November 2023 by Donna Pollock
I was able to find the yellow shirt to go with my Scarf. The sales person helped. I am not disappointed with Lands End merchandise.
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August 2023 by C Great
Love this land's end...I just wish they'd carry women's tall sizes in the store.
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July 2023 by Kelly S.
It's a beautiful store ! I just wish they had some of the things they have in the catalog. But other than that I love shopping there the staff is very interactive and helpful. I was greeted by everybody when I walked in. Very pleasant shopping experience I'm very pleased! Everybody was so attentive! Definitely would recommend anybody to shop here. 10 out of 10 !!
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July 2023 by Matthew S
Probably a good store, but 3/4 of the merchandise is for women. I drove a good length to get here for nothing. Suggestion: maybe advertise and label this particular location Lands End Women if that’s your target audience (which it clearly is).
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July 2023 by Cold Cream 'n' Roses
I visited Lands End at 6:30 PM last Friday. When I entered the store, one of the staff was busy scrolling her phone. She didn't look up when I came in. Very unwelcoming.She helped when I asked for help, but without friendliness or desire to help. Rather than I asking for help, it's she who should have offered help. I expect that staff support the Lands' End aesthetic.
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June 2023 by Debby B
Very nice shop. Customer service was top notch!
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March 2023 by Ignatius Ejelolnu
I saw someone who made a write up about how she met this trader Mrs catherine stephen from US who provide her with the best trading signals and i took the risk and contacted her. i started with just $1000 she help me to trade with my investment and after 7 working days i made a withdrawal of $13,300. i was so amazed i told her i was gonna refer her to alot of people please contact her via her: Email:
[email protected] whatssapp: cell phone: +1 (305) 814‑5762
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November 2022 by Lauren Fortner
Love this store! Always clean and friendly staff.