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November 2023 by Crystal Genduso
Update: The vet returned my call on Tuesday and took care of everything. I am satisfied now.The vet is very hard to get a hold of after seeing her for the first time when she informed us our indoor cat has fleas. The vet suggested we put her on Next guard Combo and informed us that she might need something to help with itchy spots and told us to call if she is still scratching a lot after the application.Called on a Thursday left a message. Called on the following Friday and spoke with someone who said they would call the vet to ask about it. Meanwhile, my cat is in discomfort. It is odd that there is only one vet at this practice who is not available at all on Thursdays and is not onsite on a Friday. Maybe I will hear from them on Monday. if not, I might need to find a different vet.
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November 2023 by Novi Beerens
Found this place from recommendation. I take my dog Mochi to Burke Animal Clinic (also highly recommended!!), and I asked their staffs if they could recommend me a great place to board my dog (especially since my dog is a senior dog). I called them for pricing and the procedure to board. Katie helped me on the phone and emailed me the details right away. The next couple days, I took Mochi in so she can get familiar with the property. And again the staffs were all attentive and genuinely care about my dog.
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November 2023 by Michelle Smith
Best vet I’ve ever been to. Staff is so friendly and welcoming. Dr. Johnson absolutely wonderful and knowledgeable. The no fear visit is an amazing experience. JAH really goes the extra mile to make you and your pet/fur baby feel comfortable. This is a great vet and I highly recommend
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September 2023 by Olga Rozell
My dog loved the place. It smelled quality air freshner. We waited for the vet in the spacious room alone. The staff brought him a bowl of water right away. The vet followed up after 2 days. My dog recovered after successful treatment.
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September 2023 by Akshay Prasad
Jermantown is absolutely wonderful! We boarded our young rescue pupper for the first time for almost a week while we were on vacation. Although she's very scared, skittish, anxious, shy, Jermantown was took amazing care of her. They were very thorough in asking about her personality, her needs, and the like, even giving her her daily meds. They took care of her to the point of her actually opening up to the staff, which is very rare for her. If you have a pupper with a similar personality, know that Jermantown will treat them individually. Jermantown also took the time for a meet and greet beforehand so we got to see the facilities and give our dog a sneak peek before dropping her off.We were very anxious ourselves of leaving our pupper alone for a week, but she came back perfectly healthy. Great experience all around. Would recommend and come back!
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August 2023 by Rachel S
The front desk staff and techs are very nice and want to help to their best ability. I was able to get my sick dog in for a same day appointment. Unlike our previous vet, Jermantown AH didn’t pushback or try to make me feel bad for asking if they could see my dog today. Dr Johnson is so kind and empathetic, she is thorough and cares for your pet. We truly appreciate the care we received today and look forward to having our dogs get continued care hereHighly recommend
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August 2023 by R
I recently had my first vet appointment at Jermantown Animal Hospital, and I can confidently say it was a truly exceptional experience. From the moment we stepped into the office, the warm and welcoming staff made us feel right at home. My dogs immediately felt at ease with them, which instantly put me at ease as well. The office's cozy and beautiful ambiance, along with the ample parking spaces, added to the overall positive impression.The care and attention provided by the Jermantown Animal Hospital team were outstanding. They took the time to listen to all my concerns and conducted a thorough checkup on both my new puppy and my other dog. The dedication they showed to ensure the well-being of my furry companions was truly heartwarming. Not to mention, they made the checkup fun with treats, bandanas, and goodie bags, leaving a lasting smile on all our faces.Moreover, Jermantown Animal Hospital's thoughtful gesture of a custom decorated chalkboard for my puppy's first visit exemplifies their commitment to going above and beyond. The doctors, nurses, and staff displayed genuine care and attentiveness throughout the entire appointment. I am beyond grateful to have found them, and I look forward to continuing our visits in the future. If you are an animal lover seeking a clinic that treats you like family, I highly, highly encourage you to check out Jermantown Animal Hospital. Thank you so much to the entire team for the exceptional care you provide for our furry loved ones!In summary, Jermantown Animal Hospital surpassed all my expectations and left a lasting positive impression on both me and my beloved pets. Their dedication, knowledge, warmth, hospitality, and genuine care have earned them my highest praise and appreciation. They truly make you feel like family and have become our go-to veterinary clinic without a doubt. Thank you, Jermantown Animal Hospital, for all that you do for our furry companions!
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August 2023 by Matthew Mcnew
My experience with Jermantown has been and continues to be amazing. In my experience they really do go out of their way to work with you. My dog has been seen as a patient there and was in boarding and I highly recommend Jermantown for both of those services. I feel that they take real interest in my dogs wellbeing beyond what I would have expected. In summary, great service and staff, I would recommend them to anyone.
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July 2023 by K Renee
They came though for me this week, being a non patient. My dog was due for her booster and my normal vet was out. My doggy daycare recommended to call Jermantown and they squeezed my dog right in for a brief exam and vaccine. Fortunately prepping to go My normal vet said they had them in stock. I called and canceled with Jermantown immediately. They were very understanding.
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June 2023 by Laura Donohue
Great place to take your dog!! This vet is kind and friendly and they really make efforts to make your dog feel comfortable and have a positive experience. They got us an appointment very quickly as well. Friendly staff. My dog is a rescue (and nervous) and they really do a lot (like not restraining and positive reinforcement and distraction and even calming scents!) to make sure pet is comfortable. Above and beyond!
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May 2023 by A Velazquez
My first experience with JAH was bringing in my foster - Echo for a visit to check for a UTI. It turned out to be the best veterinary visit I’ve had. I loved how she was treated like a VIP and that I could be in the room with her while she had her exam. Dr. Johnson and her staff are super stars and I wouldn’t trust any of my pets with anyone else. Want proof? My service dog is now a patient at JAH and because Dr. Johnson listened to my concerns my girl Remedy is doing so much better!!! Every chance I get I am referring you all for your solid care, patience and respect for my pet and foster!!!
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May 2023 by Todd Martin
Jermantown Animal Hospital has been our preferred veterinarian since we moved to Oakton. They have, as of late modernized their facility and infrastructure while maintaining a professional and caring experience.
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March 2023 by Betsy Voegtlin
Dr. Johnson and the entire team at Jermantown Animal Hospital are wonderful, incredibly attentive, personable, and solutions driven. We found Dr. Johnson after one of our dogs had ongoing ear infection issues. Our previous vet (prior to Dr. Johnson) said our dog needed to have her ear drums and inner ear canal removed because of her ongoing ear infections. She would be left almost deaf as a result of this surgery. In seeking a second opinion, we went to Dr. Johnson, who worked with us in looking at the entirety of our dog's health and diet, not solely at a surgical fix. She came up with a plan involving medication, at-home treatment, and a specialized diet because she thought that her infections could be allergy related. Fast forward 2 months, and our dog is doing great! No more ear issues, no ear infections and no surgery! Our dog is happy, healthy, and able to hear perfectly. Dr. Johnson saved our dog from an unnecessary and rather drastic surgery, and preserved her hearing. We have since dropped our last vet and now all 3 of our dogs see Dr. Johnson and her team - terrific group and highly recommend!
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March 2023 by Iliana Marcellus
Dr Johnson and her staff are great! She is all over the place but I can trust that at the end she treated and recommended what is best for my pups.
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February 2023 by Natalia
Treat me and my furry babies like family. They are great listeners and very informative. My puppy loves visits at this vet
