-
November 2024 by Nancy W.
I foster dogs for a local rescue that has a relationship with JAH. Sadly one of my elder pups had bladder cancer and declined very rapidly. Dr. Johnson squeezed us into her busy schedule for euthanasia the same day I contacted the office. Throughout the process, she was so caring and we never felt rushed. Our sweet pooch passed very peacefully. A few days later, I received the kindest sympathy card with notes from the staff and Dr. Johnson. When I get my next dog, I'm seriously considering taking it to Dr. Johnson even though there are many other vets closer to me in Arlington. The staff are equally kind and personable and remember patients even after only a single visit. This practice is a treasure.
-
June 2024 by Alyson Tom
Our time here has been amazing! They took their time to know our dog and understand his needs. All of the staff knew our dog’s name and made him feel welcome.
-
April 2024 by jack stroming
Very good with our cats and doggie!
-
March 2024 by Thomas
If you're looking for a great place to take your Pet, this is the place. Strongly recommend Jermantown Animal Hospital. Dr. J and her staff are outstanding. Nothing but first class attention and service. What i really like is I take my big, fat , hair ball of a cat named Princess and she's treated like the Princess she is!
Thanks Dr. J!!!
-
March 2024 by Audrey Bachman
I brought my cats to Jermantown Animal Hospital in June when I first moved here and I haven't looked back since! This is the first vet practice and veterinarian who hasn't made me feel like a bad cat mom for having a spicy cat. Dr. Johnson is super understanding of my cat and his extreme dislike and anxiety around vet visits. I've never had a more positive experience with a vet
-
November 2023 by Crystal Genduso
Update: The vet returned my call on Tuesday and took care of everything. I am satisfied now.The vet is very hard to get a hold of after seeing her for the first time when she informed us our indoor cat has fleas. The vet suggested we put her on Next guard Combo and informed us that she might need something to help with itchy spots and told us to call if she is still scratching a lot after the application.Called on a Thursday left a message. Called on the following Friday and spoke with someone who said they would call the vet to ask about it. Meanwhile, my cat is in discomfort. It is odd that there is only one vet at this practice who is not available at all on Thursdays and is not onsite on a Friday. Maybe I will hear from them on Monday. if not, I might need to find a different vet.
-
November 2023 by Novi Beerens
Found this place from recommendation. I take my dog Mochi to Burke Animal Clinic (also highly recommended!!), and I asked their staffs if they could recommend me a great place to board my dog (especially since my dog is a senior dog). I called them for pricing and the procedure to board. Katie helped me on the phone and emailed me the details right away. The next couple days, I took Mochi in so she can get familiar with the property. And again the staffs were all attentive and genuinely care about my dog.
-
November 2023 by Michelle Smith
Best vet I’ve ever been to. Staff is so friendly and welcoming. Dr. Johnson absolutely wonderful and knowledgeable. The no fear visit is an amazing experience. JAH really goes the extra mile to make you and your pet/fur baby feel comfortable. This is a great vet and I highly recommend
-
October 2023 by Steering You Right E.
Jermantown Animal Hospital is GREAT! ALL the staff--and especially Elizabeth Johnson, the Chief Veterinarian--bent over backwards to ensure that WE "pet parents" were as "cared for" as our pet cat! Jermantown Animal Hospital went out of its way to ADVISE us about what was LIKELY the problem, and the diagnosis was ULTIMATELY PROVEN TO BE CORRECT. We were also advised IN ADVANCE about what our options were and the cost of the options. They went out of their way to demonstrate caring for our cat and to ensure that we UNDERSTOOD the charges. There was NOTHING SECRETIVE. In my opinion, it's not enough simply to TELL options to people; it's also necessary to explain in a way that people unfamiliar with treatment options can understand--and they took the time to explain so that we understood. THERE WAS NO RUSH ON THEIR PART, and they could have rushed us. Our idiot cat (who we love anyway) injured himself, and Jermantown Animal Hospital IMMEDIATELY carved out time in its schedule so that we didn't need to wait more time while our cat was in pain. The staff had the knowledge and expertise to provide the correct treatment that was effective and resolved the problem and alleviated the pain. Maybe other pet parents can't "think straight" in the face of trauma and this could influence their understanding of the situation and options, but we stayed calm in the face of a traumatic event and we are very satisfied with the outcome. We will absolutely return for future treatment if our cat does something stupid again and needs veterinarian help. I highly recommend Jermantown Animal Hospital.
-
September 2023 by Mike M.
I've only been here once, so this may be a premature rating. I was happy with my one visit. Dr. Johnson was nice, and so was the staff that I encountered. Dr. Johnson is currently the only doctor on site, but she said she may hire another in the future, depending on business. I wish the Thursday and Saturday hours were better, but that might also improve with time.
-
September 2023 by Olga Rozell
My dog loved the place. It smelled quality air freshner. We waited for the vet in the spacious room alone. The staff brought him a bowl of water right away. The vet followed up after 2 days. My dog recovered after successful treatment.
-
September 2023 by Akshay Prasad
Jermantown is absolutely wonderful! We boarded our young rescue pupper for the first time for almost a week while we were on vacation. Although she's very scared, skittish, anxious, shy, Jermantown was took amazing care of her. They were very thorough in asking about her personality, her needs, and the like, even giving her her daily meds. They took care of her to the point of her actually opening up to the staff, which is very rare for her. If you have a pupper with a similar personality, know that Jermantown will treat them individually. Jermantown also took the time for a meet and greet beforehand so we got to see the facilities and give our dog a sneak peek before dropping her off.We were very anxious ourselves of leaving our pupper alone for a week, but she came back perfectly healthy. Great experience all around. Would recommend and come back!
-
September 2023 by Angie Feldman
Excellent care and treatment & communication…would use again !!
-
September 2023 by michele mclaughlin
Staff is excellent!
-
September 2023 by Clayton LoneTree
Kind, knowledgeable vet