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January 2024 by Sarah Mong
Hanh’s saved the day by getting me medication we needed day-of. So thankful and can’t recommend enough! Also a very cute shop :)
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November 2023 by Alyssa Barnes
The shipments come neatly packaged and detailed instruction on which IVF medication to refrigerate. I think IVF is already a stressful and expensive time. It makes it nice the medication was packaged well because that is one less possible stress. That is why I am giving the two star. Customer service is terrible the pharmacy technician I have spoken to the Keats two times is very rude. It is almost as if she likes to ruin someone’s day. The pharmacy refuses to admit they make a mistake. The tech said our pharmacist doesn’t make mistakes. As a pharmacy technician myself I know that to be a lie. This industry is very fast paced and often a stressful work environment and you need to be detail oriented but that doesn’t mean you don’t make mistakes. Going through an emotional time is hard enough and then this technician wanted to argue for days with me because I said I was missing and injection needle from my order. This was during stims. They should make things right with their customers. Now onto my transfer and TWW I asked them today to please send enough alcohol wipes to clean the vial and injection site. For the price you pay for these fertility medications you shouldn’t have to ask for those things and then have to listen to several minutes of the technician wanting to argue saying you get enough alcohol wipes. She tries to get a reaction from you. I didn’t call in to argue Hanns pharmacy. She also has no compassion whatsoever. Very cold!!! Update a pharmacist called me about this review same day I wrote it. She apologized for serval things. She then proceeded to say she would listen to our call and that if she finds anything on the call that she can use she will use it for teaching and training purposes to her staff. I was very happy that the pharmacist called me back.
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October 2023 by Phillip Patterson
Outstanding service here. We were very happy with the quality of the products we purchased as well as the large array of options. Would definitely recommend!
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July 2023 by Jenny Rivera
Not gonna lie even through tough treatments I used to enjoy going to Hanns Pharmacy but went there this week and was surprised to see how unwelcoming and unhelpful the new staff is at their new location inside. Time to back to my old pharmacy ... Hanns has lost it's charm and what I loved them for. I mean why be a pharmacist esp the blonde girl with short hair in the front if you're going to have a ton of attitude with people who are obviously going though stuff. The young male pharmacist was OK but not much better.
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July 2023 by moni more
Had a great experience here! The staff was extremely helpful and helped me in purchasing supplements. The prices are also unbeatable.
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April 2023 by Erka Ch
They have connections with some clinics that prescribed extra medications only can take that pharmacy. I spent $1200 for some medication in there, unfortunately I just used 10% of them and my treatment done. It is not returnable and $1000 medication trashed. This is their connected business.
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April 2023 by Rebecca G.
I needed a very last minute prescription filled that my doctor sent to Hann's, which was closing soon. I called Hann's in a panic that I wouldn't be able to get the medication and Kristen answered, assuring me that the prescription would be ready and stayed on the line to let me know how much it would cost. She helped calm me down and provided excellent customer service. When I got there, she answered all my questions about administration despite the fact that they were almost closed. I really appreciated her help and kindness. Thank you, Kristen!
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April 2023 by Jessica Pena Acosta
Huge shout out to Tania and the Hann’s pharmacy family for turning what was sure to be a terrible day around.After an unexpected weather delay prevented my fertility meds from arriving and potentially ending my IVF cycle 6 days in she came through in a BIG way.Not only were they able to get me set up with the meds I needed to hold me over till my shipment arrived but her demeanor through it all truly helped put me at ease.She was well worth the 1.5 hr drive from Baltimore. I only wish we lived closer as I would undoubtedly be a repeat customer.Do yourself a favor and give yourself the gold standard patient/customer experience you deserve and head to Hann’s pharmacy where you are so much more than just a number.
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February 2023 by Muhammad Taseer
Best Pharmacy Experience so far.Very friendly and helpful staff. Especially Susan.Thank you all.
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February 2023 by Christina M.
Great local pharmacy if you need fertility medications (and other things too I'm sure!)
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January 2023 by kate moran
Absolutely outstanding customer service! Every time I've called or emailed them, I was helped almost immediately. They always called back when they said they would, did whatever was necessary to meet some quick turnaround times, and were just simply pleasant to work with, no matter whom I spoke with. Couldn't recommend them enough.
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January 2023 by Christine Quintana
I reached out to Hann's Pharmacy when needing to purchase several fertility medications for my IVF cycle. Out of 10+ fertility pharmacies nationwide that I received quotes from, Hann's provides the BEST prices & is fantastic to work with! They provided great communication via email & once my RE sent in my prescriptions, they called me within a half hour to arrange purchase & delivery. I received my medications the next day via UPS (I live in South FL). I will absolutely use Hann's Pharmacy again & highly recommend their services! Thank you for making this part of the process so easy & more affordable!
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December 2022 by William N.
They have always been great to my wife and I. They are able to get difficult to find meds and will actually call me back when I need them to.
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September 2022 by Fairouz Fahema
Hann's pharmacy is by far the best pharmacy I've ever used. When you walk in, you're greeted visually with all the traditional stuff organized very neatly, but also with some custom soaps and jewelry that makes the short wait enjoyable to browse around. The place smells great, the staff is super friendly and knowledgeable and are so patient when answering your questions. And as an extra note, I needed an urgent prescription on a Sunday that very few pharmacies carry, they opened briefly for a few customers who were in a similar situation. So grateful to have found this place. Highly recommend.
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August 2022 by Jasmine Buchanan
If I could give them 10 stars, I would! The staff at this pharmacy is not only knowledgeable, but their customer service is top tier! I haven’t met a staff member that wasn’t nice, accommodating, and professional. I had an issue with my bank during a purchase, and Tania immediately started working to rectify the situation- which is greatly appreciated. They do a great job at making you feel important and providing quality service. I would definitely recommend!
