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May 2024 by Rebecca Ward
I don't like the new logo, but the store was set up well.
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May 2024 by E K
The store had the sweatshirt we were looking for along with so much more. Will be using them again if we need another article from their store. The delivery was quick and the product fit.
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April 2024 by Josh Butler
Rentals are 200 to 400 over what literally any other book processor charges. They also have incomplete listing of required materials for classes.
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March 2024 by Josh B.
Rentals are 200 to 400 over what literally any other book processor charges. They also have incomplete listing of required materials for classes.
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February 2024 by Snow Flower
Horrendous return policy for textbooks.
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February 2024 by Alan B.
Hours incorrect.
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December 2023 by Giang N.
DO NOT rent a book from GMU bookstore if you can buy at another place. If you must rent, make sure you check if it is a brand new book, because when you return, the GMU bookstore checks and assumes they send you a brand new book. Otherwise they force you to buy the book.
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November 2023 by Joshua Fay
Pirate your books instead. Don't waste money on garbage.
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November 2023 by Stephen Chivers
Awesome!
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October 2023 by Brandon Bowers
It's a great bookstore, but the prices are so high on some things. There's no reason a hoodie should be $85.
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October 2023 by Kasey Burkhardt
Cheapest book options for students looking for print book options instead of ebooks
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September 2023 by Mohammed Mahmoud
08/31/2023: Customer service was very accommodating in resolving my issue, I greatly appreciate their commitment to student satisfaction. Thank you.
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September 2022 by Thomas Hubbard
This is quite possibly, and I am by no means stressing, some of the worst service I had when making a purchase. At the beginning of the year, I ordered all my school supplies on the official website, and it took a total of ten days for all my supplies to be sent in delivery. The staff are very unresponsive to my concerns, and only a handful of them were able to get me in the right direction. One member even told me that I had to go onto Yuzu to access the online versions of my school copies (which was most of them), which nobody even told me about or said why I couldn't see most of my supplies.I was happy at first when I was able to access all my supplies until I realized that one of my textbooks wasn't on there. Going back to the same bookstore, I found out that the store didn't accept the payment unless information for a credit card (not gift cards) was put in, which for some reason didn't apply for my other textbooks.After waiting for two days (they're not open on Sunday), I got the copy, but I needed an access code. I was already losing my patience at this point, especially considering that I again didn't need an access code for my other supplies. They said to go to IT, which I went to, and they said they couldn't help me with my problem even though I was told they'd help. I was lucky enough to find a student who could find a free online copy for me to download as a PDF, meaning I didn't have to go to the trouble of buying all those supplies in the first place.I'd rather keep my faulty $36 online textbook than go to the agony of waiting for a refund. It'd be easier finding all my books online. Would not recommend.
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September 2022 by Brandy Connell-Marando
The staff at the GMU bookstore were very friendly. The young lady who went out of her way to assist us in our search for our son's books was more informative than the young man at the registrars office earlier that day. She even helped our son's roommate as soon as she was done helping our son. Very dedicated to serving the students.The two cashiers worked diligently to keep the line moving on move-in day. I felt bad for them. Sadly, it didn't seem as though managent planned very well for staffing and quite a few books were out of stock 2 days before the fall semester was scheduled to start.The staff were definitely the highlight of our visit and made our experience every bit of the 4 stars.
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August 2022 by N M
Staff at textbook pickup station looked tired and irritable, answered questions but with a frequent side dish of "I don't know". In post covid era, enthusiasm is hard to come by.
