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August 2023 by Andrew
I had the pleasure of working with loan officer Evan Kay during my mortgage process. He truly went above and beyond in every aspect.Despite facing some financial hiccups, Evan was incredibly patient and supportive throughout the entire process. He took the time to carefully explain all my options and worked diligently to secure the loan for me. His professionalism and dedication made the whole experience so much smoother than I could have ever imagined.I wholeheartedly recommend Evan Kay to anyone looking for a reliable and knowledgeable loan officer. He truly exceeded my expectations and made all the difference in acquiring my dream home.
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May 2023 by Anne Holliday
At 60+ days after releasing me from a loan that was settled, that loan was still showing in credit reports. The first submission to credit reporting by Freedom Bank wasn't until well past 30 days after loan release.
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December 2021 by Gregory Booker
I used the ATM in Reston and the money wasn't dispensed and even after an audit the bank refused to give me my money!!!! I had to dispute it with my own bank which took 10 days!
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October 2021 by ravneet bains
Best Customer service hands down
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September 2021 by Stephen Lesnick
They re-sold my mortgage the same day they issued it, but for three years I've been getting daily spam from the advertisers they sold my information to.
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May 2020 by Gordon Sumner
Great Bank taking great care of our Nonprofit, Veterans Moving Forward with outstanding service and support for our Service Dogs in Training programs.! Great Team!!!
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November 2019 by Theodore Schneider
I’m very impressed with this bank and service. I do commend Dan Marks and Gabrielle Seng for their superb service.
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March 2019 by Alex Huevera
FREEDOM BANK screwed up a transfer rollover of my IRA using a wrong code. This mistake triggered a taxable event with the IRS. It took a lot of time with both freedom bank and my cpa accountant to correct this costly mistake. There is no excuse for this.
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January 2019 by Burke Dental
Mortgage department is terrible! It was very bad experience for business! Apply elsewhere! Don't waste your time in this poor organization!
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October 2016 by Loretta Grose Pierce
I worked with a special lady that helped me get a HOME! Angela Gansor was there for me walked me through it and along the journey and got me to the finish line of owning my first home, Freedom Bank you have a special person working for you she is top notch!!! Thank you for everything!!! One very pleased customer!
