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February 2021 by Booker Cary
The service was excellent, the store was very clean, AND THEY REALLY OFFER A GOOD SELECTION OF SHOES. If only prices could be little lower it could be awesome.
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August 2020 by Vlady Matos
Atrocious customer service
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July 2020 by Laura Kraly
If you want to be berated in front of your children, shop here. If not, take your business somewhere else. There’s a footlocker and champs near by.Oh and fire Terrell.
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July 2020 by Allie Landry
The manager who works here, Terrell, is the most unprofessional, rude and inappropriate person put in charge of running a store. Since he thinks he is untouchable, I think it’s only right to share my friend’s experience here to warn others to take their business elsewhere. On June 11th, she was visiting the store and her child accidentally knocked over two shoes on display. As soon as he knocked them over, my friend went and picked them up. Terrell, approached them and told her son he is ruining the store. When confronted, he proceeded to tell her that she need to raise her children better, to take herself and her children to a homeless shelter to go take a shower, and to top it off threatened her to have his (Terrell) mother and sister fight them....He had an attitude of nothing will ever happen to me I'm the boss and I can say whatever I want. So, I truly hope Finishline will do the right thing and take the necessary measures with this poor excuse for a human being.
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June 2020 by Claire Dunn
they were attentive and fast, but when i was trying on shoes (i only asked to try two different sizes), i heard one them them mocking me asking for another size and it hurt my feelings. i hadn't even been being an annoying customer or asking for a lot, so i wish they could've at least waited until i wasn't right in front of them to laugh at me.
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March 2019 by atommajewski .
Friendly and knowledgeable staff. Thank you guys!
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January 2019 by David Kang
The service was great but lacked selection of items.
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September 2017 by Victoria Pino
Bad customer service
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August 2017 by Wilson Mejia
bad customer service
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April 2017 by raghu vardhan
Bad customer service. The guy over here is very aggressive.
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August 2013 by Celes Grant
Aggressive and harassing customer service, salesman spoke over me and got defensive when I told him more than once that I was fine without help. I was informed he was just giving "Good customer service". Good customer service is not pushing potential customers to walk out while you're telling them what a great job you're doing. Never shopping here ever.
